Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPoor services by Isleworth dexters…
Poor services by Isleworth dexters branch . The manger Jimmy need to learn how to talk he is very aggressive towards customer. Complaint made to the financial ombudsman.
Kishaan · 6 October 2021
Agent replied · 23 October 2024
Dear Kishaan, I am very sorry to read your comments and understand that this matter has been reviewed by the Director of the office already. However, if you remain dissatisfied, please write in with full details to me and we will then issue our final viewpoint. If you remain unhappy with this, then you can refer to The Property Ombudsman and details of their complaint procedure can be found on their website www.tpos.co.uk. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDaniel Burrel is a star
Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled
Mustafa · 19 June 2023
Agent replied · 23 October 2024
Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst property agent in existence
This is the worst property agent I have ever had the displeasure of dealing with. Even though I left their property in the best state possible this company has attempted to withhold my deposit and try to get their tenants to pay for redecoration costs despite all issues coming from fair wear and tear during a pandemic. If you value your hard earned money and want your value for money, Dexters is not it.
Jay · 24 January 2022
Agent replied · 23 October 2024
Dear Jay, We are sorry to read the contents of your review and understand that this matter is currently under review with TDS following the Landlord's instruction. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
Trustpilotfantastic service
We are pleased with the excellent service by Dexters especially William and Dominique, who are easily contactable and professional throughout. We will certainly recommend them to other landlords.
Emily · 24 September 2021
Agent replied · 23 October 2024
Dear Emily, Thank you for your review, and mentioning your experience with William and Dominique. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
I had a great experience buying my first investment propertt in london, Thank you to Parys and Charlie from Dexter Westbourne Grove for guiding me through the process
Richard · 24 September 2021
Agent replied · 23 October 2024
Dear Richard, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent!
My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.
Anna · 14 July 2023
Agent replied · 23 October 2024
Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica has been really helpful and…
Jessica has been really helpful and very prompt in answering our queries.
John · 14 July 2023
Agent replied · 23 October 2024
Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThey found our dream home in just a week! They were incredibly professional and courteous throughout the entire process. Never any pressure, just genuine care and attention to our needs. They made me feel like a valued client every step of the way. Highly recommend!
Dominika · 13 June 2024
Agent replied · 10 November 2024
Dear Dominkia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service all around
Great service all around. special thanks to Indre.
Zlatan · 25 October 2023
Agent replied · 23 October 2024
Dear Zlatan, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful staff!
Many thanks to Jaden for helping me with my property search, very kind and well mannered, I do hope to work with you again in the future.
Hamza · 12 November 2021
Agent replied · 23 October 2024
Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJaydene at Dexter’s Lee was brilliant with my recent property sale. She was consistently professional and personable, as well as knowledgeable, and always happy to speak as the process progressed. Property sales can be stressful, and I felt safe in her capable and calm hands! She’s excellent at her job, and an asset to Dexter’s.
Cheryl · 11 November 2023
Agent replied · 10 November 2024
Dear Cheryl, We really appreciate you taking the time to leave such lovely comments about Jaydene. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Lee team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAngel from Dexters is the absolute best. She got us a good place to call home, helped us at every stage, had our best interest at heart and was so amazing in delivering an excellent service. I’ll definitely recommend Dexters in Lee.
Also, they had amazing properties to shows compared to most agents we used.
Segun · 11 November 2023
Agent replied · 10 November 2024
Dear Segun, We really appreciate you taking the time to leave such lovely comments about Angel. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Lee team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters is easy to work with and the process is very simple from viewing to offer to settling was only a week.
James reached out instantly after requesting a viewing. He was really flexible with he’s time and helped us view out of working hours.
Super nice guy, not pushy in any way. Great service.
Oli · 11 November 2023
Agent replied · 10 November 2024
Dear Oli, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Lee office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter’s Chelsea Harbour were…
Dexter’s Chelsea Harbour were absolutely brilliant. Will answered all my questions and helped us find the perfect place, so thank you and couldn’t recommend more!
Toby · 16 February 2022
Agent replied · 23 October 2024
Dear Toby, Thank you so much for your comments,Will will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters (Finsbury Park) helped me find…
Dexters (Finsbury Park) helped me find a flat within days of sending an inquiry. The whole team has been amazing so far at providing excellent service. In particular, Bailey, has been very helpful and caring with all my questions after I moved in. Highly recommend!
Eleni · 5 June 2024
Agent replied · 23 October 2024
Dear Eleni, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management
I don't normally write reviews, but I have a new property manager, Joanne. I'm very pleased with her management of my property. She is very professional and takes personal ownership with matters as they arise. More importantly, she is excellent with my tenants and supportive to me providing pragmatic advice and cost effective solutions.
Anonymous · 22 November 2023
Agent replied · 23 October 2024
It’s great to hear that you have had a brilliant experience with our Property Management Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSince Natasha took over
Since Natasha took over, we've never had to wait too long for any issues to be fixed/solved, at the very least, she lets us know what's going on and when we can expect some movement. She has managed the renovation of our kitchen and our contract renewals with minimum fuss. Her communication is great._
Lanre · 21 November 2023
Agent replied · 23 October 2024
Dear Lanre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic experience with Jadasa
I want to write to say how incredibly satisfied I’ve been with the lovely Jadasa who manages our rental property. Any problem that we’ve had so far with the property was treated well within 24 hours, with super competent technicians being sent in. Jadasa makes us feel listened to and valued, and this is priceless!
Laure · 27 October 2023
Agent replied · 23 October 2024
Dear Laure, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would strongly recommend PeterJames. The process has been a friendly and transparent operation from start to finish. They helped me sell my property and even went the extra mile and assisted my search out of London. In particular, a special thanks to Peter and Metin, offered genuine advice and did not sugarcoat things like many agents seem to do!! Thanks Guys! Best wishes - James & Claire
James · 12 November 2018
★★★★★ 5/5
TrustpilotGreat service from Jada
After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.
Nn · 13 December 2023
Agent replied · 23 October 2024
Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCass and his team are exceptional
Cass and his team are exceptional! They go above and beyond for their clients! Very flexible to answer your questions at any time through email or WhatsApp
Ali · 16 September 2021
Agent replied · 23 October 2024
Dear Ali, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team, great attitude - Thank you Marlon for exceptional service
If I could give Dexters Muswell Hill a 1000 stars I would. Marlon’s service was exceptional, and nothing is too much trouble for him. He went above and beyond for us and would have no hesitation in recommending him to anyone!! He called when he said he would, kept us in touch at every stage of the sale and was just great to deal with. Great team, great attitude - Well done and Thank you
Laura · 15 September 2021
Agent replied · 23 October 2024
Dear Laura. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. We wish you all the best. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotSagar P gives 5 stars service
Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!
Carolina · 6 June 2023
Agent replied · 23 October 2024
Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot5 star service
Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and it’s very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!
DIANE · 9 November 2023
Agent replied · 23 October 2024
Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
