Dexters Lee Lewisham reviews

★★★★★ 5/5

Google

We couldn’t recommend Dexter’s Lee enough! They were brilliant, Rob helped us: - Sell our house before we even managed to put the pictures online. - Complete on a house with complex requirements and many beneficiaries. He was extremely responsive and helpful in both processes, ensuring the sales went through promptly and with minimal stress! Everyone at the branch was extremely polite and helpful also, stepping in for Rob while he was unavailable and had been handed off with complete information. We were very impressed with how everything was handled - the purchase of our next house was especially complex with many moving pieces, they were proactive in communicating between the various parties involved which made things significantly easier. Would definitely recommend them to anyone looking to sell their home.

Olivier · 16 February 2026

★★★★★ 5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

★★★★★ 5/5

Google

Thank you Collins and Dexters Lee team. First time renting with Dexters. Everyone who supported the process was excellent and a brilliant way to find the right property that met our need. I would highly recommend no matter the time and situation. Every effort really appreciated.

Samira · 16 February 2026

★★★★★ 5/5

Google

Nina has been great, we only had a couple of days to find a new rental property and she came through for us with something that ticked all our boxes and got us a same day viewing. Got the keys this afternoon! She has also been very …

Ruth · 16 January 2026

★★★★★ 1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026

★★★★★ 5/5

Google

Jada has been so efficient, professional and super friendly when helping us to find a property. She is very communicative and kept us updated at all stages of the process. thank you Jada, you’ve been a pleasure :) - Amelia

Chassidy · 19 March 2026

★★★★★ 5/5

Trustpilot

Great Work from Khadija!

As a first-year landlord spending half the year abroad, I was prepared for many blood pressure-spiking moments. But Khadija completely transformed my expectations. Her incredible responsiveness and reliability made being a landlord surprisingly effortless. Whenever unexpected situations arise, she handles them with remarkable professionalism. What truly sets her apart is how she maintains an excellent relationship with the tenant, ensuring smooth and clear communication at all times. Thanks to Khadija, what I feared would be a nerve-wracking experience has become stress-free. I can focus entirely on my own work without worrying about my property. What else could you ask for from a property manager?To Khadija and Dexter Tower Bridge team: My landlord experience has been enjoyable so far. Thank you for your service throughout the past year. You are absolute professionals.

Nanxi · 16 December 2024

★★★★★ 5/5

Google

Had a rather protracted sale. However Dexters communication was excellent. Particularly Rob from the Lee Green office. When the sale was at the end stage, Maev was brilliant (Honor Oak office) Very friendly and efficient. Was a positive experience, and would highly recommend.

Emma · 16 January 2026

★★★★★ 5/5

Google

A big thank you to Sam Hignell & Collins. Used Dexters again (I'm a returning customer) and they both were very diligent, professional & determined to find me a new tenant. Communication was consistently good while giving me honest feedback during the long period of vacancy. Their hard work found me really good tenants (early days) but happy with the result. I would highly recommend Dexters, especially as they have consistently beaten out other high end estate agents (Fox) in the area.

Vidya · 29 November 2024

★★★★★ 5/5

Trustpilot

Can recommend!

Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!

Katherine · 28 November 2024

★★★★★ 5/5

Trustpilot

Unfortunately I had a leak at my flat…

Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.

Mrs · 28 November 2024

★★★★★ 3/5

Trustpilot

My name is Sean Byrne and I am the…

My name is Sean Byrne and I am the owner of complete interiors and have been a contractor for Dexters for the last 15 years ! I have been doing various jobs for Alex Newland one of the property managers at the Clapham North property management office for the last couple of years and have always found her very helpful and very responsive to any problems we may occur on site. Alex is great to work with and a real asset to the management team since she joined and hope she stays for many more years to come ! All the best Sean 👍

Sean · 6 November 2024

★★★★★ 5/5

Trustpilot

Knowledgeable and Professional!

My experience working with Jemima Wood at Dexter Chelsea at Belgravia was very pleasant. Although I was the buyer in the transaction, I can't express enough how impressed I was with Jemima’s professionalism and dedication in representing the seller. During our very first interaction, Jemima demonstrated an exceptional understanding of the local market. From the acceptance of my offer to the exchange of contracts and completion, Jemima was genuinely committed to ensuring a smooth transaction, with effective communication on both sides.I truly appreciate Jemima’s expertise and the teamwork and support from the staff at the branch. I will definitely consider Dexter for any future real estate needs or when it comes time to sell our property. I am sure the seller shares the same sentiment.

Elizabeth · 29 October 2024

★★★★★ 5/5

Trustpilot

Recently I had an issue with an…

Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.

Adnan · 28 October 2024

★★★★★ 5/5

Trustpilot

Tina was incredibly professional

Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!

Whiteguitar86 · 20 May 2026

★★★★★ 2/5

Trustpilot

Very sloppy service from Dexters

Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.

Ana · 24 October 2024

★★★★★ 5/5

Google

Thank you to Collins for his insight into the property market and his calm approach, we had a very tight deadline to stick by for the rental of our property due to a move abroad. Thank you to Joannes for his hard work with the showing and letting of our property. Thank you to Sam for his proactive and quick turn around on all administrational matters. I would highly recommend Dexters Lee Estate Agents, all the way through an excellent experience!

Giulia · 11 October 2024

★★★★★ 5/5

Google

I recently used Dexters Lee letting agents to rent my flat to new tenants and was dealing directly with Collins Enefe. He and Dexters were very responsive and patient and were able to identify new tenants for my flat in less than 2 weeks of advertising. Collins was thorough in his checks and very knowledgeable of the local rental market. The wider Dexters team were also very professional in their dealings with me. I'd be happy to use Dexters Lee again in future to find future tenants and would also recommend their services to other landlords.

Lin · 11 October 2024

★★★★★ 1/5

Google

I do not leave negative reviews lightly, but my experience with the Lee branch of Dexters was so poor that I feel a responsibility to share it openly so others can make an informed decision before instructing them. At the outset, the team was extremely attentive and persuasive in securing our business. The level of communication and enthusiasm during this stage created the impression that we were partnering with a proactive, premium agency. Unfortunately, that service disappeared almost immediately once the agreement was signed. Communication quickly became inconsistent and frustrating. Messages regularly went unanswered, updates required repeated chasing, and there was clear disorganisation within the team which resulted in duplicated requests and unnecessary confusion. Rather than feeling supported, I often felt like I was managing the process myself. The marketing of the property was particularly concerning. The listing description appeared to be little more than a generic template that failed to highlight any of the property’s unique selling points or key features. In reality, I had to step in and effectively write the description myself before it went live on Zoopla and Rightmove. For an agency charging premium fees, this level of effort was frankly unacceptable. What made matters significantly worse was that the branch was fully aware we were selling the property following the passing of my father. This was already a difficult and emotional period for our family, yet there was little empathy shown and the overall level of professionalism fell far below what anyone should reasonably expect. After only around a week to ten days on the market, we were strongly encouraged to reduce the asking price by approximately £60,000, substantially below market value. I later sold the property through another estate agent for £60,000 more. That outcome speaks for itself and left me with the clear impression that the priority here was a quick, easy transaction rather than achieving the best possible result for the client. When I raised formal concerns, the immediate response from Dexters was simply to offer for me to exit the agreement rather than address the issues or demonstrate any genuine desire to resolve them. That response said far more than any apology could have. Estate agents already face challenges around public trust, and unfortunately experiences like this reinforce exactly why. I would strongly discourage anyone from using this branch. I subsequently worked with an agent who genuinely cared about achieving the best outcome, secured a significantly higher sale price, communicated professionally throughout, and charged considerably less for doing so.

Vincent · 16 March 2026

★★★★★ 5/5

Trustpilot

I have two properties being managed by…

I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.

Dorene · 14 September 2026

★★★★★ 5/5

Trustpilot

Proactive communication and empathy

Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.

Gabriella · 24 September 2024

★★★★★ 1/5

Google

If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency

Ronny · 11 September 2024

★★★★★ 5/5

Trustpilot

Dexters Richmond

"I recently had the pleasure of working with Dexters Richmond, and I couldn't be more impressed with the level of service I received. The entire team was professional, responsive, and dedicated to ensuring a smooth and efficient process from start to finish.A special thanks to Alistair for his meticulous attention to detail and for diligently following every step of the process, ensuring that nothing was overlooked. Nicholas deserves recognition for his proactive approach in escalating issues when needed, making sure any potential challenges were swiftly addressed. Callum's expertise and exceptional service throughout the sales process were second to none, guiding us with clear communication and a deep understanding of our needs.Together, they formed a team that delivered an outstanding experience. I would highly recommend Dexters Richmond to anyone looking for a top-notch service."

Borga · 6 September 2024

★★★★★ 5/5

Google

I recently bought a house through Dexters Lee. I was very satisfied with the level of service throughout, in particular, the communication was excellent. Rob Iommazzo was very helpful in making arrangements and answering queries throughout …

Angel-Luke · 16 January 2026