Trusted Agent profile · Lewisham
★★★★★
2,255 reviews across 3 platforms
61 Honor Oak Park, London, SE23 1EA, Lewisham, SE23 1EA
Dexters's office in Lewisham, at 61 Honor Oak Park, is rated 4.4 out of 5 across 2,255 reviews on three platforms, including 278 Google reviews rated 4.7.
278
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,975
Reviews on Trustpilot
Business-wide
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
TrustpilotWe’ve been with Dexter for the past few…
We’ve been with Dexter for the past few years, we always been happy with everything, all member of staff is helpful, recently we had a visit with Nabil very professional and polite person, also he help us very quick to find someone to fix our maintenance, , many thanks again
5/5
TrustpilotGreat help from Neil Plit!
Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!
Dear Addie, Thank you for taking the time to leave a wonderful 5* review. Neill will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotCompletely Incompetent
Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…
Dear Alex, I am concerned to read your comments and have passed them to the Director of our Tenancy Management. I am sorry your experience with us has not been as we would have expected and we will be in touch with you to discuss further. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe’ve had a great experience with Sydney at Dexters - she’s been supportive and responsive to all of our needs through the process of finding out new home and it made the whole experience smooth and enjoyable!
Dear Olivia, It’s great to hear that you have had a brilliant experience with our Honor Oak office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIngrid and Dexter's Honor Oak have been so helpful in our journey buying our first home!
Dear Jordan, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotGreat service as always
I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank you Petros!
I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.
Dear Siobhan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotDexters North and Petros Review
Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.
Dear Daniel, Thank you for taking the time to leave a wonderful 5* Google review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent customer service drom Donalina
I have had the pleasure of experiencing for the past year excellent customer service and communication from Donalina. She has been attentive, helpful, and went above and beyond to assist and respond to all my queries.
Dear Laura, Thank you for taking the time to leave a wonderful 5* Google review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexter's Property Management Team
Our experience with Dexter's property management team has been wonderful. James Gambardella and Elliot Austin have shown the utmost respect and professionalism in managing a number of our properties. Their care and diligence are to be commended.
Dear Jamal, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotTerrible
Terrible. The team are not to be trusted. They rent out privately before properties are online and require you to decide on viewing/offering via their verbal description by phone. Avoid.
Dear In Absentia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat Experience!
We are so happy we just got our flat!! Daniel Scott from the City branch was just the best so helpful and so on it at all times. He got us that flat! Very happy with our experience :)
Dear Cecilia, Thank you for your kind comments regarding the team. We really appreciate you taking the time to leave a 5* review and wish you all the best in your new flat. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI am really happy with the service provided, specifically Owain. He made everything so seamless and stressfree! He was patient and honest and made moving house full of ease! I'm so grateful, so thank you :)
Dear Hannah,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI’ve had a wonderful experience so far at Dexters.I was assisted by Noah and I must state that he is professional, always prompt with his communication and keeping me updated with new suggestions. Thank you Dexters.
Dear Lee, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleAlex Bland the lettings agent was very professional and helpful in our dealings for a rental property. However a few things went wrong no fault on Alex. Eventually got my deposit back with a lot of help from Alex and Nick the director. Thank you to them both.
Dear Mohammed, Thank you for your review, and mentioning your experience with Alex and Nick in our office. We strive in offering the best service and we are glad matters got resolved. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBig thanks to Nina
Very grateful to Nina for helping me secure my property. It was a tough process with a few issues but she was a great communicator and found ways to workaround the setbacks. Big thank you!
Dear Amy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Tenancy Renewals
I am a landlord who has been liaising with Rebecca at Dexters Admin regarding Tenancy Renewals and she is a total professional at her job. Faultless!
Dear Sareen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotKeep it up Dexters
Great experience so far with Dexters. Timely responses with issues/advice. Excellent and efficient customer service by Olivier, Senior Property Manager. Director, Mary Ann found to be very professional, helpful and understanding. Keep it up Dexters!Thank you
Dear Yve, Thank you for taking the time to leave a lovely review regarding Olivier and Mary Ann. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAttentive staff members
Attentive staff members, accommodating to our work schedules, supportive in seeing problems are dealt with swiftly and accordingly, very prompt responses to emails and phone calls
Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThanks Graziana!
First time we’re with Dexters and all the credits go to Graziana who’s so knowledgable and experienced, professional and yet friendly. She’s helped us with some valuable maintenance advice that saved us money and time!
Dear Stefania, Thank you for taking the time to leave a wonderful 5* Google review. Graziana will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat communication
Our landlord was not willing to release the deposit and Bailey helped us by handling all the communication with him and managed to get our full deposit back and was very responsive to all our questions.
Dear Quentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat support from Graziana
We had great support during our tenancy from Graziana Doronzo. She has been always very helpful and always went the extra mile to help and get the stuff sorted for us. Thank you, Graziana!
Dear Lucia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotHad to call them 10 times and still was…
Had to call them 10 times and still was unable to get information on the contract extension. They hang up the phone with all sorts of excuses. They were absolutely unprofessional when I moved in, asking for rent payment 1 year in advance. Worst agency I ever had to deal with. Never again.
Dear Mike, I am sorry to hear what you are experiencing. I am unable to locate you on our database. If you would like to speak about this further please do contact us at customerrelationsteam@dexters.co.uk so we can resolve this matter. Thank you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe team at Dexters Honor Oak Park really went the extra mile at the end of the sale. Thank you.
Dear George, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
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