Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat services and very professional
We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!
Daphne · 22 September 2021
Agent replied · 27 October 2024
Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExemplary Service - Highly Recommend
The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.
Tim · 16 September 2021
Agent replied · 27 October 2024
Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWorked with Sophia for the past few months on a property I was buying. She has been so friendly, kind and professional the entire time. Communicated well and supported as much as possible when things didn't go to plan.
Genevieve · 19 November 2024
Agent replied · 10 December 2024
Dear Genevieve, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sophia. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 1/5
TrustpilotDexters Bloomsbury was the worst
Dexters Bloomsbury was the worst nightmare one could imagine. The house was disgusting and dirty and they have failed to professionally clean it for 3 days. They repeatedly breached the contract by failing to provide a clean house and free of other people stuff. On top of that, the previous tenants had Covid and still they did not care about cleaning it. Honestly, if you want to live in a decent place and deal with reasonable people I strongly advise you not to use this letting agency
Chiara · 4 September 2021
Agent replied · 27 October 2024
Dear Chiatra. We are concerned to read your review and would like to look into this for you. Can you please contact us at customerrelations@dexters.co.uk with more information. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience working with Naiomi Auguste
I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.
BCS · 24 June 2026
★★★★★ 5/5
TrustpilotA very responsive team and more…
A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.
Noah · 8 October 2026
★★★★★ 5/5
TrustpilotExcellent and professional
This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .
Mr · 19 December 2021
Agent replied · 27 October 2024
Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSophia went the extra mile to get a complicated chain exchanged in time for our clients wedding tomorrow.
We've bought a number of properties from Dexters over the years - this is the third this year and the service just gets better and better.
Henry · 25 August 2024
Agent replied · 24 October 2024
Dear Henry, We really appreciate you taking the time to leave such lovely comments about Sophia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
NBC · 23 August 2024
Agent replied · 27 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Liz · 27 November 2023
Agent replied · 27 October 2024
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Sunil · 13 December 2021
Agent replied · 27 October 2024
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide · 24 November 2023
Agent replied · 27 October 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe found a flat to rent with Dexters and worked with Beverly, she's been great to work with! Appreciate how quickly she got us in to view the property, and how helpful she has been with the whole experience in general.
Kieran · 24 September 2024
Agent replied · 24 October 2024
Dear Kieran, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr · 3 May 2024
Agent replied · 27 October 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 28 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 4/5
TrustpilotSuzi Littler was very polite on the…
Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.
Laura · 16 March 2026
★★★★★ 5/5
GoogleDexters were wonderful, although we didn't end up buying through them we had an great experience. Serigne in particular was incredible, he has an amazing empathy that comes through in his approach, this in addition to his knowledge of the area made him a brilliant partner in our search. Thank you!
Nick · 11 December 2025
Agent replied · 11 October 2026
Dear Nick, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Serigne. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Christopher · 15 February 2024
Agent replied · 27 October 2024
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Natasha & Dexters!
We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita
AM · 24 October 2023
Agent replied · 27 October 2024
Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Susie · 9 August 2023
Agent replied · 27 October 2024
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWhen it came to finding a rental property for us, Beverly was professional, kind and was always thinking about places which would suit us! She listened, was always quick to communicate and negotiated on our behalf. We found our perfect place and can't wait for move in day.
Lily · 27 April 2024
Agent replied · 24 October 2024
Dear Lily, We really appreciate you taking the time to leave such lovely comments about Beverly. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe decided to go with Tal and her team at Dexters because we wanted to get a quick sale and they came across as really proactive in searching for buyers. They got a lot of viewings through the door and were really communicative throughout. Would definitely recommend. Thanks!
William · 27 April 2024
Agent replied · 24 October 2024
Dear William, Thank you for your lovely review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotElizabeth Booker is our property…
Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!
Niall · 17 March 2026
★★★★★ 5/5
GoogleJames at the Honor Oak location was super helpful, genuine and understanding throughout our process, he seems to be one of the few who is doing the right thing for the client rather than just the business. Would highly recommend working with James!
Meagan · 11 February 2026
Agent replied · 11 October 2026
Dear Meagan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
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