Trusted Agent profile · Lewisham

Dexters Brockley reviews in Lewisham

4.3

★★★★★ Great

2,330 reviews across 2 platforms

369 Brockley Road, London, SE4 2AG, Lewisham, SE4 2AG

Dexters's office in Lewisham, at 369 Brockley Road, is rated 4.3 out of 5 across 2,330 reviews on two platforms, including 238 Google reviews rated 4.9.

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4.9 / 5

238

Reviews on Google

This office

Trustpilot logo

2,092

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service from Dexters

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻

Daniel · 22 May 2022

Agent replied · 25 October 2024

Dear Daniel, It’s great to hear that you have had a brilliant experience with Joseph. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you so much Sarah

I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.

Raza · 18 May 2022

Agent replied · 25 October 2024

Dear Raza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Moving from what had been our family…

Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.

Alan · 9 May 2024

Agent replied · 25 October 2024

Dear Alan, Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters have been brilliant from the…

Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)

Susie · 14 May 2026

Agent replied · 25 May 2026

Dear Susie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Dexters manages three flats for me

Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.

J · 17 November 2023

Agent replied · 25 October 2024

Dear J Ozwell, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

Agent replied · 25 October 2024

Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Upgrading work under difficult circumstances

We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.

Guest · 7 November 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

Agent replied · 25 October 2024

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

Agent replied · 25 October 2024

Dear Pam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

Agent replied · 25 October 2024

Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

Agent replied · 25 October 2024

Dear Sarah & Damian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you to Alistair Maclean for…

Thank you to Alistair Maclean for making our shared client's sale transaction run as smoothly as possible. Alistair went above and beyond to achieve a successful outcome for our mutual client. Alistair's assistance on the sale was greatly appreciated and I look forward to working with Alistair again the future.

Sophie · 12 July 2024

Agent replied · 25 October 2024

Dear Sophie, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Great service from start to finish Our experience with Dexters. Lucas was helpful, professional, and always had positive energy. He truly listened to my needs and found us the property within our budget. Their expertise and attention to detail made the process stress-free. I would recommend them to anyone looking for a new home

Akeemo · 27 April 2024

Agent replied · 24 October 2024

Dear Akeemo, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

The Dexter team at Cricklewood have been fabulous…

The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.

David · 15 February 2022

Agent replied · 25 October 2024

Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!

Sarah · 11 January 2024

Agent replied · 25 October 2024

Dear Sarah, Thank you for taking the time to leave a lovely review regarding Leighton. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have been really impressed with Dexters and working with Lily whilst buying our first home. She has been extremely professional through the whole process. Was able to answer all our questions about the property and was extremely knowledgable. Making sure to chase both sides of the sale without ever being pushy made for a very smooth process. If we ever need to make a sale I wouldn’t hesitate in asking Lily’s help again in the future.

Katie · 6 May 2025

Agent replied · 24 June 2025

Dear Katie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

Tamara at Dexters has been extremely…

Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times

Viktor · 25 October 2024

Agent replied · 22 November 2024

Dear Viktor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

Agent replied · 25 October 2024

Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

Agent replied · 25 October 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

Agent replied · 25 October 2024

Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 25 October 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks to Zendeca

So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.

Jack · 1 December 2021

Agent replied · 25 October 2024

Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 25 October 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Michael Bakare is a great human being. He knew exactly what we were looking for on our search and sent us the property direct when we’d given up hope. He secured the property for a fair price and connected with us throughout the process with updates and a very personal touch. Great experience. shout out to Joe who assisted when required!

Lewis · 25 October 2023

Agent replied · 24 October 2024

Dear Lewis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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