Dexters Brockley reviews in Lewisham

★★★★★ 5/5

Trustpilot

Service Review

Dexter has been managing my property for several years and I always received rent within reasonable time. However, I encountered a problem with this recently where the property manager insisted that the rent has been paid to me although the statement was not sent. I pointed out that no fund reached my bank account on several occasions. She failed to understand that the statement went hand in hand with rent payment, This went on for a few days. Eventually I called Property Management team and spoke to Gabija Pabalyte. She knew the problem immediately and was able to resolve the non-payment issue with the Account Payable team immediately. I received the remittance the next working day. Full mark to Gabija Pabalyte.

Martin · 19 December 2024

★★★★★ 5/5

Trustpilot

Julian Daley is great

Julian Daley is great.Julian is our property manager, he help us arranged to fix stuff on time.Eg, there was sth wrong with the fridge.m, he arranged the vendor to come and investigate and fix it, within a short period of time.When I there were issues, he could guide us promptly or redirect us to the relevant parties.Overall, he is very helpful and provided prompt feedback. Thanks for your help

Uy · 2 December 2023

★★★★★ 5/5

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It started when a friend's flat was…

It started when a friend's flat was passed to Dexters. I was dealing with this matter and met Christian Pengally the Lettings manager. He was cheerful and helpful throughout and even managed to get the owners deposit back despite the difficulties due to the tenant passed away. Will not hesitate to recommend him and Dexters.

ET · 9 October 2026

★★★★★ 1/5

Trustpilot

A horrible experience

A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them

Nikoletta · 12 January 2023

★★★★★ 5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

★★★★★ 5/5

Google

We had a great experience with Dexters. They sold our Brockley property within a couple of months, helping us secure our family home quickly. We had a few bumps in the journey (as you do) and Dexter’s helped us every step. From valuation, to sale, to completing on new property on a few months. I would defiantly use Dexter’s again. Joe was our agent and he was a true partner.

Isabella · 25 October 2023

★★★★★ 5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

★★★★★ 5/5

Google

What a delight the staff at this dexters office in Brockley are. They helped me sell my house promptly and efficiently with professionalism. Would highly recommend them for sales or looking to buy. Thank you so much for all your kindness and attention to detail.

Heidi · 10 May 2026

★★★★★ 5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

★★★★★ 5/5

Trustpilot

Professional Service

Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.

Cassie · 31 October 2023

★★★★★ 5/5

Google

Lily did a great job on our purchase. She was very calm throughout, which was impressive as we exchanged in 6 weeks following acceptance of our offer! The process was incredibly straightforward and we’d have no hesitation in recommending her.

Rebecca · 10 June 2026

★★★★★ 5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

★★★★★ 5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

★★★★★ 5/5

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Petros was great and helped with all my…

Petros was great and helped with all my enquiries

Nur · 15 September 2026

★★★★★ 5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

★★★★★ 5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

★★★★★ 5/5

Google

I would highly recommend this estate agents. Advertising and securing an offer is one thing. But through my recent experience I have learned that in order to complete a sale it pays to have a committed estate agent involved. We had some particularly difficult first time buyers and solicitors. Jamie went over and above to ensure the sale went through. He provided us with regular updates and did everything he could to resolve any issues. If we had not chosen to go with Peter James we would have missed the opportunity to move on to our new home. Their rate was also one of the most competitive.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 25 October 2022

★★★★★ 5/5

Google

We were not sure we wanted to move when we first contacted Jack at Peter James. He supported us all the way & we never felt under pressure to go ahead. Once we had decided to move we were kept up to date on a regular basis, calls were returned promptly and we always felt in safe hands. Even when the inevitable problems cropped up Jack was always on hand to keep the stress levels down & help get everything back on track. Compared to our experience in purchasing Jack & Peter James are way ahead, just wish we could have bought through them too. I would happily recommend them to anyone thinking of moving.

Simon · 25 October 2022

★★★★★ 5/5

Google

Many thanks to Jack and his team at Peter James Brockley for their incredible service in managing our sale and purchase. Having been looking for nearly 2 years, Jack took time to understand our requirements and then proactively found us our perfect house in the Conservation Area. Similarly, they sold our home to one of three ‘pre-market’ viewings on the first weekend. Throughout the process and particularly during some of the inevitable challenging aspects, the team were proactive, positive and worked with us to keep things moving and resolve issues. We really can’t recommend them enough.

Charlotte · 25 October 2022

★★★★★ 5/5

Google

After a few changes in the Brockley office I was becoming frustrated with the lack of continuity. However, once Michael took over the selling of our property it went through to completion without further delays. Michael was professional, efficient and personable. I really appreciated him always returning phone calls and actually doing what he said he would. If he said he’d let me know by the end of the day he did! This took much pressure and anxiety away from the process. Even after the sale he has been helpful and efficient. I would highly recommend him and the team.

Jan · 25 October 2022

★★★★★ 5/5

Google

Huge thank you to Michael, Jack and the team at Peter James who professionally managed the sale of my property in Brockley. From the very first meeting, they were energetic, confident and lived up to the promises that they made. Even when the sale process started to get bumpy due to the onward chain, they kept me informed at every step along the way and advised on the best way to proceed - which turned out wonderfully! I highly recommend their fine services.

Jimmy · 25 October 2022

★★★★★ 5/5

Google

Michael and the rest of the team were amazing we really can’t thank them enough for all they did. First and foremost, we wouldn’t have been able to move if it wasn’t for them, we didn’t think we could afford our onward purchase, but they made it happen. We had 2x other agents from very reputable establishments come in to provide a valuation, Michael came in and quoted over 20% higher for an asking price, a huge statement!! But he backed it up with real numbers of the places he had sold recently on our street and connecting ones. With a bold 20% higher valuation than anyone else, he then managed to get it sold off market within a week for a smidge below asking price. This whole process changed our lives, we could now afford our dream home and were in a great place to negotiate on it. I can honestly say, without a doubt that Michael and the team were amazing value for money, and they have changed our lives (hopefully for the better). Use them, and don’t look back.

Nicholas · 25 October 2022