1/5
TrustpilotUnprofessional
[Bradley Stoke Branch] Unprofessional! Last minute change in move-in date and late contract drafting, both only 2 days before the agreed move-in date, even though referencing was cleared at least 3 weeks beforehand.
Trusted Agent profile · Leighton Buzzard
Taylors Leighton Buzzard Sales reviews
★★★★★
297 reviews across 2 platforms
1 West Street, Leighton Buzzard, LU7 1DA, LU7 1DA
Taylors's office in Leighton Buzzard, at 1 West Street, is rated 3.5 out of 5 across 297 reviews on two platforms, including 151 Google reviews rated 4.5.
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Reviews
Every review we hold for the Leighton Buzzard office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleA professional, friendly service, bispoke to my needs and working hours, great communication from all members of the team. Cameron's polite, effective and goes the extra mile. Always recieved feedback and updating on progress. Highly recommendedPositiveProfessionalism
Agent replied · 24 October 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
1/5
GoogleI have been trying to contact this agency for around a week now. I have called various times, left numerous voicemails and have heard absolutely nothing back.
Agent replied · 24 October 2024
Hi J S, I am sorry to read if this has been your experience. If you wish to contact me via review@countrywide.co.uk with the times you called and left a voicemail along with a summary of the message I will chase this up with the local team for you. (Please provided full details of any property involved) Kind regards, Scott @ Customer Relations
1/5
GoogleI have been trying to contact this agency for around a week now. I have called various times, left numerous voicemails and have heard absolutely nothing back.
Agent replied · 11 October 2026
Hi J S, I am sorry to read if this has been your experience. If you wish to contact me via review@countrywide.co.uk with the times you called and left a voicemail along with a summary of the message I will chase this up with the local team for you. (Please provided full details of any property involved) Kind regards, Scott @ Customer Relations
5/5
GoogleReally impressed with the service offered by Taylors in Leighton Buzzard. They went over and above to give me support in the purchase of my property which at times was tricky. Thanks to all.
Agent replied · 24 October 2024
Thank you for the fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleDidn't show up for a viewing, nor was any of my calls or messages answered
Agent replied · 24 October 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GooglePurchased my new house through Taylors, and had an excellent level of service. Especially as a first time buyer, their service was reassuring and prompt on all levels. Thanks for the support
Agent replied · 24 October 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI was delighted with their professionalism, communication and services they provided. The staff all helped to faciliate things and I can highly recommend them.
Agent replied · 24 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
Trustpilotif you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
5/5
GoogleVanessa and Hadley have always kept us in the picture of all procedures and would recommend them to family and friends.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleVanessa Hill really looked after me and always on hand to help with all issues, fantastic team highly recommend. Review done on behalf of mr SandhuPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleTaylors have been exceptional, fast moving, quick response time, and very helpful. They went above and beyond what we asked for to make things run as smoothly as possible. Thank you very much, would highly recommend!!
Agent replied · 24 October 2024
Really great to read another 5* review for our Taylors branch. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
5/5
GoogleKirsty at Taylors has been fantastic. Informative, knowledgeable and most importantly responsive and honest. I would highly recommend her.PositiveResponsiveness
Agent replied · 24 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleStaff were helpful with their communication skills and did all they could to speed up the selling process
Agent replied · 24 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service, good communication from all the staff at Taylors Lauren, Vanessa and Henry, would like to thank them all so much for all there hard work and would definitely recommend. A+++++++ :)
Agent replied · 24 October 2024
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
5/5
GoogleWe were very pleased with the work Taylor’s put in to sell our property and in particular, Vanessa, who went the extra mile when we were exchanging and completing.
Agent replied · 24 October 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
TrustpilotI really enjoyed my experience working…
I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌Best regards, Oleksandra
5/5
GoogleAmazing customer service and a can do attitude from all staff involved in my purchase.
Agent replied · 24 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleWe have had problems with this branch in the past. But the new manager was very accommodating and respectful to our situation. He was honest and professional and now I definitely would recommend.
Agent replied · 24 October 2024
I am sorry that your past experience of Taylors Estate Agents at Leighton Buzzard may not have been a positive one, i am pleased to note that you have found the new Manager more professional and accommodating to your needs. It is great to hear how straightforward you found them and would now recommend the branch to others. I will ensure you kind comments are passed back to the entire team at the branch. Many Thanks.
2/5
GoogleI was appalled at the so called service. they charged me double what another agent quoted and yet didnt live up to how they felt that was justifiable. A genuine bunch of corporate buffoons.
Agent replied · 24 October 2024
Taylors is a transparent agency, we are completely straightforward, upfront and honest about our fee structure. Our fees can be found displayed to the public inside every Countrywide office, can be found easily online on all property portals that we advertise with, and our staff are happy to discuss our fee structure with our customers in the office or via telephone even before a property viewing is arranged. We constantly monitor the fees of other agents in the marketplace and ensure that our fees are pitched in line with our competitors and industry regulations so they are not excessive and are set fairly for our customers.
1/5
GoogleDO NOT TRUST! Stole my money! Rip off merchants steer clear!NegativeResponsiveness, Quality, Professionalism
Agent replied · 24 October 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat estate agents! Lauren, Henry and Vanessa are very helpful and keep you well informed through out the whole process. Would definitely recommend using Taylors of Leighton Buzzard.
Agent replied · 24 October 2024
Thank you for your 5* review of our team and I am pleased to see that you would recommend them without hesitation. Kind regards, Emma
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
1/5
TrustpilotThis letting agent will frustrate your…
This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Taylors Leighton Buzzard Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leighton Buzzard.
