Every review we hold for the Leighton Buzzard office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlereally helpful and flexible through the whole process of finding a property to let and then the application and approval process. Always responded to emails/calls quickly and were clear on what information we needed to provide.
Since being tenants they have been really helpful with general requests and queries.
Jennifer · 17 May 2024
Agent replied · 24 August 2024
Hello Jennifer, thank you for your kind words. We are glad your lettings experience met all your needs and wish you all the best in your new home! M&M LB.
★★★★★ 5/5
GoogleGreat service
Vincent helped us find a property we both liked and made dealing with M&M easy and enjoyable
Mick · 14 July 2025
Agent replied · 14 April 2026
Hello Mike, thank you very much for your 5 star review, we really appreciate your feedback! M&M LB.
★★★★★ 4/5
GoogleThanks to Chris Hollins for making my brief time with M&M so seamless. He was very helpful and approachable when needed. Thanks again!
Ella · 16 September 2022
Agent replied · 16 September 2026
Hello Ella, thank you very much for your review. We wish you good luck in your new property. M&M LB.
★★★★★ 5/5
GoogleAfter months of dissatisfaction with another company we moved the sale to the team at Possible. Delighted to finally get a sale and all the staff were great. They were always in contact. And very professional and compassionate to our families needs .
Lorrie · 17 August 2024
Agent replied · 17 August 2026
Hi, Lorrie. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleI dealt with Lee for most of the purchase. From the initial viewings to the final handing over of the keys, Lee was extremely attentive, informative and helpful! …
James · 8 October 2021
Agent replied · 6 July 2023
Dear James, thank you for your feedback on the service of our sales team and in particular Lee Cox. We wish you all the best with your new home and we hope to see you in the future again too. M&M LB.
★★★★★ 4/5
GoogleThanks to Chris Hollins for making my brief time with M&M so seamless. He was very helpful and approachable when needed. Thanks again!
Ella · 6 July 2022
Agent replied · 6 July 2023
Hello Ella, thank you very much for your review. We wish you good luck in your new property. M&M LB.
★★★★★ 5/5
GoogleExcellent communication at all times and helpful team, highly recommend!
Lesley · 17 June 2026
★★★★★ 5/5
GoogleGary and Laura make the selling process easy from start to finish. Would highly recommend to anyone wishing to sell. All staff involved were super friendly! Great communication and happy to answer any questions. Thank you for all your help! ☺️
Bryony · 17 August 2024
Agent replied · 17 August 2026
Hi, Bryony. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleGreat company, easy to deal with and quick to respond to any questions,
Corinne · 17 August 2025
Agent replied · 17 August 2026
Hi, Corinne. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleM&M offer a five star service, from finding the relevant rental property that was within our budget, whilst renting being transparent and efficiently communicating any faults that needed fixing with the landlords approval in a timely …
Antonio · 8 October 2024
Agent replied · 24 August 2024
Hello Antonio, thank you for your review of our lettings team. We are so pleased you felt the need to leave such great feedback and we hope your onward move serves you well. We would like to add, your landlord thanks you for the efforts made to return the property as you found it, it is refreshing to see. M&M LB.
★★★★★ 5/5
GoogleWe have been with M&M Properties for almost a decade now and their professionalism and dedication is exemplary. Chris Hollins, Steve Root and Karen Sirett are oustanding, always providing care and professionalism when dealing with our …
Michele · 8 October 2024
Agent replied · 17 May 2026
Hello Michele, thank you for such a fantastic review of our lettings team, we really appreciate your kind words. All the best, M&M LB.
★★★★★ 5/5
GoogleMany thanks to Tom and Dan for helping us find our rental property and making it a stress free experience!
Claire · 16 September 2022
Agent replied · 6 July 2023
Hello Claire, thank you for your excellent feedback, we are really glad the process was smooth for you. All the best in your new home, M&M LB.
★★★★★ 5/5
GoogleSmooth process from start to finish. Frequent contact from viewing to sale
Mairi · 17 August 2025
Agent replied · 17 August 2026
Hi, Mairi. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 1/5
GoogleAWEFUL COMPANY - AVOID THEM - force you into using their cleaning company to do a professional carpet clean after moving out and take pictures from inches away to justify cleaning costs. Theives. Intimifate people knowing they have just had a baby with company directors threats and trying to force home inspections on a monthly basis. STAY AWAY
EDIT*** as they have commented denying this please see attached submitted photos from this company. As you can see the photos prior to moving in are far away and the second set of photos are very close up. Be warned if you rent from these you will need close up photos of dirt as they do!!! absolute pirates!!!
Kareem · 6 July 2020
Agent replied · 6 July 2023
Thank you for your feedback. We replied to the first post you made a few months ago but since google have updated their settings all our responses have been removed. It is disappointing to see your feedback and we take all feedback very seriously. As you are aware the Tenancy Deposit Scheme adjudication that took place relating to your deposit at the end of your tenancy does contradict your comments. The Tenancy Deposit Scheme is an independent and impartial body who adjudicate when a resolution can’t be reach between the landlord and tenant, which was unfortunately the case with your tenancy. I believe that the finalised adjudication by the Tenancy Deposit Scheme was fair for both parties involved.
The checkout process is carried out inline with the inventory you were provided with at the start of your tenancy, this included photos. This is the fairest way for the checkout to be conducted and is the same for all our properties. Tenants are entitled to use any professional cleaning companies, our cleaning companies are only used when a tenant has failed to comply with their obligations and aren’t forthcoming to resolve any issues. But I must add that no work is carried out without the tenants being made aware of the costs.
Having checked the records for your tenancy, I can confirm that monthly inspections were not requested. To clarify, we do not do monthly inspections on any of our properties as this would be unreasonable. Inspections are carried out either quarterly, six monthly or annually depending on the owners instructions of each property.
If you would like to discuss this then please don’t hesitate to contact myself.
Regards
Chris Hollins
Lettings Manager
★★★★★ 5/5
GoogleWill recommend the M&M Properties team. Chris Hollins was a pleasure to deal with - very responsive and professional.
Ana · 16 September 2022
Agent replied · 6 July 2023
Hello Ana, thank you for your excellent feedback. We really appreciate your comments. All the best, M&M LB.
★★★★★ 5/5
GoogleVery pleasant experience to work with Peter and Yvonne on our house sale. Both professional and friendly. Peter did a great job on the photos for the listing and took the effort to redo the outdoor pictures in better light. They kept us up to date throughout the whole process and made sure everything went smoothly. Highly recommended.
Michael · 13 July 2023
Agent replied · 13 July 2026
Thanks so much Michael, it was a pleasure acting for you.
★★★★★ 5/5
GoogleThe agency is very professional. Very good stuff. All the tenancy process went smooth. Keanu is professional, comprehensive and always available when needed. Very good experience.
Daniele · 18 September 2021
Agent replied · 6 July 2023
Hello Daniele, thank you for your excellent feedback of our lettings team. We really appreciate your comments! All the best in your new home. M&M LB.
★★★★★ 5/5
GoogleFantastic customer service, Lee was extremely helpful in discussing our options and was a pleasure to deal with throughout the entire process. I would highly recommend.
Jay · 18 September 2021
Agent replied · 6 July 2023
Hello Jay, thank you for leaving a review on our sales team. Your feedback is really appreciated. All the best, M&M LB.
★★★★★ 5/5
GoogleM and m sold my property in Leighton buzzard. Michael Tom and Lee were amazing and sold my property during a really difficult time. Highly recommended
Rebecca · 17 September 2021
Agent replied · 17 September 2026
Hello Rebecca, thanks you for your review of our sales team, we really appreciate it! Kind regards, M&M LB.
★★★★★ 5/5
GoogleFantastic job. Excellent photos/video/drone footage. The house sold within 5 days!!
John · 17 August 2025
Agent replied · 17 August 2026
Hi, John. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleM and m sold my property in Leighton buzzard. Michael Tom and Lee were amazing and sold my property during a really difficult time. Highly recommendedPositiveProfessionalism
Rebecca · 25 August 2021
Agent replied · 6 July 2023
Hello Rebecca, thanks you for your review of our sales team, we really appreciate it! Kind regards, M&M LB.
★★★★★ 5/5
GoogleI’ve had the best experience with M&M properties. They’ve been extremely efficient, very prompt in responding to enquiries and very friendly. I’ve been a little nervous about this process however Tom has provided me with all the information I needed and has been absolutely excellent. I never thought the process could be so smooth!
Samantha · 16 September 2023
Agent replied · 6 July 2023
Hello Samantha, thanks for your excellent review of our team it is amazing to see your feedback and we are so pleased we met all your needs. We hope your move into your new home goes well. Many thanks, M&M LB.
★★★★★ 5/5
GoogleYvonne and Peter couldn’t have done more for us. They are both so professional, so helpful and so caring, which you don’t get with many estate agents. I would definitely use their services again, without a doubt! I highly recommend them if you’re looking to sell your home, they may be small but they are mighty!
Claire · 13 July 2023
Agent replied · 13 July 2026
Ah thanks Claire, all the best to you and thank you for your kind words.
★★★★★ 5/5
GoogleGreat service from Tom and the team! Tom has given great and effiecient service throughtout! Thank you!
Soraya · 16 September 2022
Agent replied · 6 July 2023
Hello Soraya, thanks for your kind works. We really hope your move to your new home goes well. All the best, M&M LB.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
