5/5
GoogleAnthony was fantastic and a pleasure to deal with. A big thank you to all at Scott & Stapleton
Trusted Agent profile
Scott & Stapleton Leigh-on-Sea reviews
★★★★★
108 reviews across 2 platforms
42 Broadway, Leigh on Sea, SS9 1AJ
Scott & Stapleton's Leigh on Sea office at 42 Broadway is rated 4.1 out of 5 across 108 reviews on two platforms, including 104 Google reviews rated 4.2.
Reviews
Every review we hold for the Leigh on Sea office, from every platform, shown as written. First names only.
Google5/5
GoogleThis is the estate agent to go too! Amazing from start to finish. Communication has been amazing, and Chloe has been a star helping, supporting - nothing has been too much or little. Definitely a 5*+++
5/5
GoogleFirst time dealing with this estate agent and would highly recommend. Friendly, professional, super efficient and nothing is too much trouble. Thank you Chloe for a hassle free, smooth purchase!
1/5
GoogleBad experience from start to finish during a 12 month tenancy managed by Scott and Stapleton. Made to feel like a convict rather than a paying tenant. I rented for 8 years throughout London and have always had good relationships with agencies, being fair and reasonable from both sides in reaching agreements whenever minor issues have arisen. However, receiving rude and deliberately abrasive calls from S&S staff threatening to charge extra days rent due to an end of tenancy clean unfortunately delaying the key-return after I had already made them aware, no communication from them whatsoever throughout the 12 month tenancy and now on my third week of them withholding my deposit whilst they source contractors for very small, minimal jobs is unbelievable.
5/5
GoogleI cannot recommend Scott and Stapleton enough. We’ve rented from them for 3 years nearly and they are super efficient at getting back to any queries and no job is ever too small. Yvette, Adele and Tom have mostly dealt with us during our time with them and they have all been outstanding. The whole team are friendly, kind and efficient at all times. Their contractors are also super helpful and kind, and all repairs needed have been done with such care. We are so sad to be leaving rental with this team, but would recommend them whole heartedly to anyone who wants to rent in southend.
5/5
GoogleThis is the estate agent to go too! Amazing from start to finish. Communication has been amazing, and Chloe has been a star helping, supporting - nothing has been too much or little. Definitely a 5*+++
5/5
GoogleWe used these guys to buy our dream home. They were so so helpful, patient and knowledgeable. They are exactly what you want from an estate agent. Rob is an absolute gentleman. They give estate agents a GOOD name.
5/5
GoogleI've been blown away by Anthony and the supporting team at Scott and Stapleton! From the moment i heard Anthony speaking to prospective tenants about a neighbouring property, i knew i had to have him rent out my own flat. Firstly, he sent me full details of the service on email. Then we arranged a visit, once i'd refreshed and tidied the flat. He was super informative, super efficient and had a lovely nature. No question was too much. He took photos and the ad went out a day later. Day after that the flat was rented! Two weeks later, having fulfilled all the legal requirements, completed tests and checks, the tenant is moving in today. I've just signed the contract! Simple, stress free process from start to finish, very impressive. Thank you all so much! I would very highly recommend.
5/5
GoogleI’ve had a great experience with this company - professional and responsive. Each of them has been excellent to work with, always helpful and supportive. Highly recommend!
5/5
GoogleAnthony was very helpful for us in the process of renting our new property. We received a lot of help from the team at Scott & Stapleton and they all have been very kind. Would highly recommend them!
1/5
GoogleWe had a horrible experience while letting a flat in Southend-on-sea. Initially when I approach them the agent was very polite and co-operative and showed me the flat and made several promises to us that they will look after the property and solve maintenance problems in future. After renting the flat when some maintenance issue emerged, and I called them, I came to know they are no longer looking after it and the landlord deal everything. There response was very harsh and unprofessional. unfortunately the landlord was very difficult to deal with and I had great trouble with maintenance issues throughout next three years of tenancy. Eventually I didn't get my deposit back as the landlord claimed several lame excuses like repainting minor scratch and so on. I felt I have been played false by Scott & stapleton who denied all responsibility.
5/5
GoogleFrom the first meeting to completion of the sale, some 6 months later, Chloe could not have been more helpful, professional, friendly and caring. She liaised between the buyer and myself, kept us informed at every step and really went the extra mile. I cannot praise the service Chloe offered highly enough.
Agent replied · 31 May 2023
Hi Wendy, thank you so much for the lovely review. All the best in your new home :)
5/5
GoogleAwesome estate agents! Great service, such friendly and welcoming staff. Anthony was amazing and when he was not available, somebody else seamlessly slotted in to help. I cannot recommend them highly enough!!
1/5
GoogleNot a great service the platform for checking reference is a nightmare mare left homeless after giving notice to prior landlord
5/5
GoogleWe rented a 2 bedroom property with them and Anthony was extremely helpful throughout the process. They always have a wide range of good quality properties and would definitely recommend them.
5/5
GoogleI used Scott & Stapleton to sell my mum's bungalow, the service I received was excellent from Chloe & Rob & all involved, even tho there was a few hic ups with buyers they acted very professionally & with understanding, there was no hassling when I first got estate agents round to access my property plus I was recommended them from a friend. So I would recommend them now.
5/5
GoogleAnthony went above in beyond in helping secure the right tenant for our property, handling the whole process brilliantly from start to finish. Would highly recommend!
5/5
GoogleVery efficient prompt service and a special mention for Elle Little
5/5
GoogleAnthony is an amazing man. He did extremely well professionally. He's honest and a straight forward person.
3/5
GoogleVery good fancy place,everyone tries to look really important, however I guess if yiu don't come and make them big profit you are on the second track and low customer service. Rented property through them. Not that their provider did not switch everything over as they said it will, but they did not even made sure that their old tenants properly discontinued their bills and energies from the property. Not to mention that if you call and ask them to pass anything on it will never happen 🙄
5/5
GoogleScott and Stapleton Lettings were efficient and very helpful with letting our flat. I would highly recommend them.
5/5
GoogleWe recently went through the process of renting a property with Scott & Stapleton and the whole process was amazing. We had Anthony Miller helping us through and we couldn’t have done it without him. He was professional and friendly throughout. For first time renters, the whole experience was a breeze! I would 10/10 recommended them to anyone!
5/5
GoogleAnthony and the lettings team at Scott & Stapleton have been fantastic to deal with. They are proactive, diligent and above all friendly. I would highly recommend them to other landlords in the Leigh-on-Sea area.
Agent replied · 31 May 2023
Hi Jonathan! Thank you so much for the review 😊 …
5/5
GoogleOur contact was Anthony Miller who was extremely courteous and helpful. His professional service has been very efficient and professional. We would recommend this Company based on our experience working with them.
Agent replied · 23 August 2024
Thank you so much for the review 😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Scott & Stapleton Leigh-on-Sea
How many reviews does Scott & Stapleton Leigh-on-Sea have?
Scott & Stapleton's Leigh on Sea office has 108 reviews across two platforms: 104 on Google, 4 on Trustpilot.
What is Scott & Stapleton Leigh-on-Sea's rating?
Scott & Stapleton Leigh-on-Sea is rated 4.1 out of 5 across all 108 reviews, and 4.2 out of 5 on Google from 104 reviews.
Where is Scott & Stapleton's Leigh on Sea office?
Scott & Stapleton Leigh-on-Sea, 42 Broadway, Leigh on Sea, SS9 1AJ.
