Trusted Agent profile
★★★★★
175 reviews across 2 platforms
72 Queens Road, Clarendon Park, Leicester, LE2 1TU, Leicester LE2 1TU
Knightsbridge Estate Agents & Valuers Clarendon Park's Leicester office at 72 Queens Road is rated 4.6 out of 5 across 175 reviews on two platforms. The 125 Facebook and 50 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Knightsbridge Estate Agents & Valuers Clarendon Park. Each award is assessed separately from the review sites.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
Facebook5 stars. Very professional and helpful from the start, they had a brilliant local knowledge and knew the area well, . We had an offer two days after it was put on the market. The process afterwards was really helped along by the progressor who kept us informed through the various stages. Highly recommend.
Thank you for taking the time to provide us with a review. We are glad you had a great experience in selling your home.
1/5
TrustpilotThis review is for the Knightsbridge…
This review is for the Knightsbridge Oadby Branch.
1/5
TrustpilotThe most unprofessional and discriminatory letting agency I dealt with
The most unprofessional letting agency and with incredibly rude people to talk to. THEY ASK FOR REFERENCES TO BOOK A VIEWING ONLY. Even though you don't know whether you will go ahead with the renting or not. And the application form talks about a pending move and not to book a viewing. From my impression, my own opinion based on my experience, they are trying to discriminate against people with the excuse of following Covid-19 government advice JUST A FEW DAYS BEFORE TO REOPEN INDOOR HOSPITALITY!!!!! THIS IS ABSURD!Unprofessional policies and rude staff!
5/5
FacebookUsed knightsbridge services for renting and sales for a few years now. Having just completed our sale we are very pleased and grateful for all the hard work the team at Knightsbridge have put in. Thank you so much once again
Thank you for the kind comments. 🙂
5/5
FacebookKnightsbridge are an outstanding estate agents who worked extremely hard on our behalf. The first visit for the valuation was very thorough and professional and advice on sale price well-informed and helpful.The photographs of our house were brilliant and the advertising booklet beautifully presented. The staff dealt really well with potential buyers, checking finances, showing them round and following up after the viewings. Staff kept in touch with us virtually every day to update us on progress. Once a sale was agreed Knightsbridge provided a member if staff to ensure that the sale was progressing smoothly, acting as a liason between the various estate agents and solicitors. This aspect was particularly useful. Overall, I cannot fault the service they provided and it was definitely worth the expenditure.
2/5
TrustpilotOver promised and under delivered.
TLDR: Over promised and under delivered.We decided to put our house on the market nearly six months ago after feeling reassured by Aaron and his valuation. Aaron mentioned that this standard of property in the area we live in was extremely likely to sell quickly. Given that both mine and my partner’s work schedules are demanding, this is precisely what we wanted to do as the ONLY reason we wanted to sell was because we were very interested in another property being sold by Knightsbridge.Aaron recommended that in order to sell quickly, we should drop our asking price slightly and suggested we opt for their more premium listing as this would give us a boost with more comprehensive marketing in their newsletters etc. Based on the confidence he gave us, we recommended Knightsbridge to someone else we know who wanted to sell their property.For the first couple of weeks we were comfortable with our listing and the regular updates, our only issue was that no one person seemed to be assigned to ‘manage our account’ and we did have some issues with communication. Sometimes we had several people contact us about the same thing, or when we contacted Knightsbridge, our messages weren’t always relayed. We put this down to the fact that they were extremely busy because of the demand during lockdown, so could give them the benefit of the doubt. Initially there was some interest in viewings, but that was because we were a new listing on rightmove and not to do with the fact that we ever featured in their newsletter or additional marketing - as this has still never happened.Although when Jessica became our primary contact things did become a bit more organised, it took repeated attempts from my partner and myself to get Knightsbridge to understand that they should contact me instead of my partner during working hours. We’ve also run into a lot of confusion due to conflicting messages from multiple people, viewing appointments and updates in the months since. We’ve had many instances where we’ve been contacted by different people at Knightsbridge to book a couple of viewings in and it transpires it’s the same person they’re trying to book. We feel that their internal communication isn’t great and there’s a general lack a lot of clarity on what’s actually going on.The view of the person we’d recommended Knightsbridge to after Aaron’s valuation also expressed the same concerns saying that “there’s too many of them working there and they either don’t speak to one another or aren’t interested in selling my property”. Given that it took 6 weeks for this person to have a For Sale sign put up, both of those statments may be correct.Despite this, my concern is how frequently they misstated what we had discussed with them. After rejecting offers from someone who’d wanted our furniture as part of the deal and was offering 20% less than the (already lowered on Aaron’s advice) asking price, we stated that we had no intention of leaving anything as “it would cost a significant amount to replace it, and some of it is inherited and holds sentimental value”. Later down the line once we were in the process of selling to someone else and the deal fell through, we were told that our vendor asked why we didn’t accept the other lower offer and Knightsbridge explained that ‘we were sentimentally attached to our property’.I was also told that out of our property and our vendor’s property, we were more likely to sell, but yet it is frequently implied in various ways that it was our fault our property hadn’t sold, even regarding the very low offer mentioned above, the attitude from Knightsbridge was to just accept what was an unreasonable offer and a bad deal. Both my partner and I had spoken with Jessica and other people at Knightsbridge regarding what the lowest offer we would reasonably sell for, whilst taking into account monthly repayments on the property we’d been accepted for, without having to live beyond our means. I’m of the opinion that for us as their clients, they were happy to disregard financial responsibility in favour of a quick sale - any sale.What was a great sales pitch has completely failed to deliver on all of the benefits it offered. They aren’t interested in marketing it or doing anything to generate more interest beyond the initial couple of weeks. Nearly 6 months later our property isn’t sold, our vendor’s property still isn’t sold, and my referral’s property hasn’t sold. I think it says it all.
5/5
FacebookA very helpful group, always informative and kept me up to speed thanks to Denies Ritzima who made the whole buying aspect very personal. A wonderful team, glad they were part of my transition. Thank you all so much.
5/5
FacebookFabulous service. Glen did what he said and sold our house in a week over Xmas. Couldn’t recommend them enough. Excellent service Samantha was great on the follow up process through to completion. A great estate agency.
5/5
FacebookKnightsbridge estate agents were amazing. Being first time buyers was hard itself as we knew nothing that we needed to do. They helped every step of the way guiding and advising us on each step and were always there yo help us with any queries we had. We had a few bumps in the road finding the house we wanted but the wigston team were incredible in assiting us to get to that end point. I would highly recommend their services and should we choose to sell in the future they will definitely be the estate agents we will use. Incredible team!
5/5
FacebookKnightsbridge estate agents were amazing. Being first time buyers was hard itself as we knew nothing that we needed to do. They helped every step of the way guiding and advising us on each step and were always there yo help us with any queries we had. We had a few bumps in the road finding the house we wanted but the wigston team were incredible in assiting us to get to that end point. I would highly recommend their services and should we choose to sell in the future they will definitely be the estate agents we will use. Incredible team!
1/5
TrustpilotAvoid Knightsbridge Professional Lettings at all costs, dishonest, unprofessional, and money-grabbing.
I would give zero stars if I could.
1/5
TrustpilotThe worst estate agent
The worst estate agent. Took my property off the market as they could not find a buyer. But asked them to remove the for sale board its now 3 months and board is still there what a rubbish company waste of time
1/5
TrustpilotVery unprofessional
Very unprofessional, used them to let my property out. Paid for the top management service and received almost zero. They don't return calls, they don't chase the tenant up went the contract is coming to an end. Had no choice but to terminate my contract with them.
5/5
Trustpiloti have had an initial consultation with Marnie
i have had an initial consultation with Marnie from the Leicester office and so far very pleased with the service provided. Hope it will stay the same and we will get to the end target which is a new lovely home;)
5/5
FacebookWe dealt with the Queen's Road office and chose Knightsbridge on the basis of our initial contact as their front office was far more professional than others we visited to sell my mother's house. This favourable impression continued after meeting Keith the valuer and then Glenn in the office. Once the property was sold Samantha took over and she was brilliant. On the ball and on the phone before anybody else chasing the completion of the sale. Overall a very good experience.
5/5
FacebookWe sold our house through the Wigston Branch, and from the word go the service we received was exceptional. A big thankyou to all the team who dealt with us (Denise & Carolyn especially) Denise did alot of chasing up on our behalf, something she didn't have to do, but we were glad she did. Customer service was flawless, the team always were calm and reassuring and helpful. We cant say enough great things about Knightsbridge Wigston. Although we hope not to be moving again too soon, we will definitely use them again if we do move. We will highly recommend there services to friends and family.
1/5
FacebookI was very happy with the speed it took to secure a sale on my home. The fees were higher than anticipated but I was happy pay this on the basis of using a local and reputable agent. I felt service was let down at times where we weren't supported and it almost felt like at times that the agent were working more for the purchaser than for ourselves....i can say this with experience as I am in the property industry myself.
5/5
FacebookThank you so much for everything you’ve done for us with selling our house and helping us to find a new one. No stone was left unturned and each staff member we dealt with was so helpful and went out of their way to Assist us. Samantha seen our sale through to the end and was always at the end of the phone with the endless questions I had. Brilliant service from start to finish 👏👏
5/5
Facebookjust moved before christmas with the help from knightsbridge and Denise who guided throw the process from start to completion with every step explained and advice given thank you Denise and knightsbridge,
5/5
FacebookKnightsbridge were great. Even though i was the buyer Denise kept me up to date all the way through the process. Fantastic customer service all the way through and great support.
5/5
FacebookVery pleased with the whole service. A huge thank you to all the Oadby Staff - a special mention to Luke, Jan, James and Sarah. Thank you for all your help.
5/5
FacebookThanks to Knightsbridge I was kept in the loop of everything that was going on during the purchase of my first house. Despite lack of communication from My solicitors, Glenn stepped in and did the leg work to ensure the sale went through as planned. Great end to end process throughout and always felt assured that Knightsbridge were working with me on this. Highly recommend
5/5
FacebookThank you so much to the whole team at the Wigston office for the highly professional but friendly way the sale of my property was handled. I received an asking price offer within 24 hours of going on the market. I used this particular office because they had been recommended to me and I was so glad I did. I would recommend them to anyone looking to sell their property. 5 * service from start to finish!!!
5/5
FacebookFrom day one , everyone at Knightsbridge was professional and supportive - but also realistic . Thank you to everyone, especially Denise who went above and beyond
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Knightsbridge Estate Agents & Valuers Clarendon Park's Leicester office has 175 reviews across two platforms: 125 on Facebook (across the whole business), 50 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Knightsbridge Estate Agents & Valuers Clarendon Park is rated 4.6 out of 5 across all 175 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Knightsbridge Estate Agents & Valuers Clarendon Park, Clarendon Park won Gold.
Knightsbridge Estate Agents & Valuers Clarendon Park, 72 Queens Road, Clarendon Park, Leicester, LE2 1TU, Leicester LE2 1TU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.