Trusted Agent profile · Leicester · Leicestershire

haart Leicester reviews

4.6

★★★★★ Excellent

1,635 reviews across 2 platforms

25 Halford Street, Leicester, Leicestershire, LE1 1JA

Part of haart, see every office.

haart's office in Leicester, Leicestershire, at 25 Halford Street, is rated 4.6 out of 5 across 1,635 reviews on two platforms, including 1,611 Google reviews rated 4.6.

Google logo

4.6 / 5

1,611

Reviews on Google

This office

Facebook logo

2.7 / 5

24

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

I always get great service and professionalism from Lynna Proctor from Hart property managerment. She's polite, quick to respond and always has fast solutions to any queries.

Alex · 7 February 2021

Agent replied

Dear Alex, thank you for your kind words.

5/5

Google

Excellent service from Gurveer Jagpal very professional and made the process simple for me.

Said · 30 December 2022

Agent replied · 30 December 2023

Thank you Said for your great review this is very much appreciated. Thanks again Andrew lettings manager

3/5

Google

Haart agents are trying but they don’t respond to their clients complaints immediately.

Chiamaka · 17 December 2024

5/5

Google

Shannon Drewitt responded to all of my emails very quickly and dealt with the release of my deposit much sooner than expected!

Emily · 30 December 2021

Agent replied · 30 December 2023

Thank you so much for your kind words. I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, … More

5/5

Google

Had a great experience with Haarts with great help from one of their estate agents Anthony Foo. He was very helpful and catered to all our housing needs! Would definitely recommend!

Jessica · 1 October 2019

Agent replied

Dear Jessica Carter, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon!

5/5

Google

Property management in Leicester were swift and responsive when dealing with my repair. Thanks for your help.

Sarah · 23 August 2018

1/5

Google

Called to book viewing got great response it not available didn't even ask which property coz there 2 property on sale and cut my phone off no customer service at all

Niz's · 29 July 2019

Agent replied

Dear Nizam We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to leicester@haart.co.uk and we will resolve this issue for you. Best regards

5/5

Google

Lynna Proctor the best!! Thank you so much for always assisting me promptly.

Elisabeta · 30 December 2022

Agent replied · 30 December 2023

Thank you for taking your time to leave a wonderful review! We really appreciate your Feedback. Thank you, Haart Property Management Team.

5/5

Google

Very responsive with emails. Thank you rebekah

Mick · 3 July 2023

Agent replied · 30 December 2023

Thank you for your review! Rebekah, Haart Leicester

5/5

Google

Mr Gurveer Jagpal dealt with my case professionally and overall managed to help as much as I would like to expect.

Jakub · 30 December 2021

Agent replied · 30 December 2023

Thank you so much for your kind words. I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, … More

5/5

Google

Emma has been particularly helpful and obliging at a slightly difficult time with a tenant. Thanks Emma

Anne · 23 August 2017

5/5

Google

Pretty much everything was done with plenty of consultation, and in good time. Although others may have different experiences, for me, it's hard to see what could've been done better.

Phill · 29 July 2019

Agent replied

Dear Phill Birch, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. You really made our day today. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Leicester estate agents

5/5

Google

Very fast and friendly service. Coco came over to provide a valuation, she was very professional, knowledgeable and friendly. Excellent service from start to finish!

Joe · 10 February 2021

Agent replied

Hi Joe. Thank you for the positive feedback. Coco, Haart of Leicester, Sales.

5/5

Google

Gurveer Jagpal, thank you and keep up the good work.. very efficient

Mervin · 30 December 2022

Agent replied · 30 December 2023

Very many thanks for your kind review. This is much appreciated. Andrew lettings manager

5/5

Google

Kayleigh assisted with our move, great communication would use again. Thank you.

Margarita · 30 December 2022

Agent replied · 30 December 2023

Thank you for your review Margarita! Kayleigh, Haart Leicester

5/5

Google

Fast to respond and very helpful when it comes to problems or issues that may occur with lettings and renting.

Grahame · 30 December 2021

Agent replied · 30 December 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

5/5

Google

So happy with the service received by Georgia today, very helpful, patient and understanding as my English isn't that great.

Nertil · 30 December 2021

Agent replied · 30 December 2023

Hi Nertil, Thanks for taking your time to leave some feedback. I appreciate the kind words. Thanks Georgia Haart Leicester

1/5

Google

Not happy never got back to me called emailed and all i got was someone will contact u shortly and never did im not sure whether i will be using haart letting again me and my partner are not happy with the custom we got out of you not even … More

Vicky · 30 December 2021

2/5

Google

I have been using Haart Lettings for about 2 years now, service used to be great but so not much lately. The manager doesn't respond to calls or emails and Haart rely on small print in their T&Cs for hidden charges, not very transparent you could say. Might be time to look elsewhere upon the next tenancy.

Joe · 30 December 2020

1/5

Google

AWFUL ESTATE AGENTS. I have called this agents three times now. Every time they say someone will call me back to arrange a viewing and they never call back!!!

Taimaz · 29 July 2019

Agent replied

Thank you for leaving a star rating with our lettings team. We'd like to know more about the experience that led you to leave a low star rating and do everything we can to resolve this for you. Could you email full details to leicester@haart.co.uk so that we can look into the matter with you? We hope to hear from you soon so we can resolve your issue as quickly as possible. Branch Manager, haart Leicester

5/5

Google

Excellent Service initially from Phil followed by transaction catalyst Kayleigh !

Kevin · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your review! Kayleigh, Haart Leicester

5/5

Google

Nice staff, Lynna Proctor prompt response to my request

Victor · 5 March 2023

Agent replied · 30 December 2023

Dear Victor, thank you for your 5 star review and kind word. Leicester Property Management

1/5

Google

Lettings department never pick up the phone. Always too busy. I dont know how theyre even conducting any viewings. Been two weeks since ive been trying to contact them but all false promises, they say give me your name and number and someone will call you back...still waiting after two weeks.

Sanaa · 30 December 2021

5/5

Google

Was a pleasure to be working with Phil from start to finish was absolutely brilliant well done and keep it up

Aylestone · 19 August 2021

Agent replied

Hi Mr Khan. Thanks so much for the feedback. I hope that you are very happy in your new home. Phil, Haart Leicester, Sales.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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