Trusted Agent profile · Leeds

William H Brown Yeadon reviews in Leeds

2.5

★★★★★

1,432 reviews across 2 platforms

27 High Street, Yeadon, Leeds, LS19 7SP, LS19 7SP

William H Brown's office in Leeds, at 27 High Street, is rated 2.5 out of 5 across 1,432 reviews on two platforms, including 196 Google reviews rated 4.9.

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4.9 / 5

196

Reviews on Google

This office

Trustpilot logo

1,236

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

I sold my house with the team at the…

I sold my house with the team at the mexborough branch and all the staff were very helpful and friendly every time I called them with any questions they were always happy to answer them

Kevin · 5 June 2023

1/5

Trustpilot

Do they even care?

I contacted them to arrange an evaluation as we’re selling a house in Leeds. Was told the relevant agents were busy on another call but would ring me back. Gave both my mobile and email and never heard a peep from them. No excuse for such poor customer service.

Kelly · 1 November 2021

5/5

Trustpilot

The Clacton branch in Essex have been…

The Clacton branch in Essex have been superb. They made what could have been a very stressful situation so easy for us. A very smooth ride whilst still maintaining a chirpy gteet and smile... Hats off to the team.. Robert, Michelle and James. Thank you so very much... You're awesome!!!

Helen · 11 August 2021

1/5

Trustpilot

Worst Agency ever

Worst Agency ever! They took weeks to reply, I had to beg to they send me the details so I could pay the deposit and when I was about to pay they told me that they had just rent for someone else! I spooked with the staff Tristan Lumley( very unprofessional and useless) form Leeds.

Valeska · 29 May 2020

5/5

Trustpilot

Another sale

Having just completed a sale it’s fair to say the team at WH Brown in leicester have again been helpful, supportive and professional. Full credit to fir the Manager Rob Anderson who holds them all together and ensure customers get all the help that can be Provided.

Michael · 4 February 2022

1/5

Trustpilot

I received a very poor service by all…

I received a very poor service by all the staff, in the purchase of my home with little or no communication. I wasn't even provided a courtesy phone call or email that the sale is now complete. I experienced underhand sales techniques. I do not recommend this Estate Agent for either buying or selling your home.

Hayyan · 16 January 2020

5/5

Trustpilot

The mortgage advisor Theresa

The mortgage advisor Theresa of the Welwyn Garden city Branch could not do enough for me. Went Above and beyond to secure me a great mortgage deal and communication was faultless. Great details to Customer service in these challenging time. Highly recommended if looking to get on the property ladder or to remortgage.

Gary · 22 November 2020

1/5

Trustpilot

Called the norwich office last may to…

Called the norwich office last may to arrange to view 2 houses. The guy on the phone quizzed me about the areas I was looking at as he didnt want to waste his time with me. I bought a house a month later through another estate agent. Far too aggressive and contemptuous.

Sam · 12 February 2021

1/5

Trustpilot

Wouldn’t let us view properties

Shipley branch wouldn’t even let us VIEW any properties that they had for sale without an AIP. Fair enough qualifying an offer but not letting us view anything was embarrassing. The buyers of today are the sellers of tomorrow and I certainly won’t be selling with William H Brown

Tom · 16 September 2021

1/5

Trustpilot

No communication

As a landlord these agents are almost impossible to get hold of. Emails go unanswered so problems drag on for weeks. The hotline is always busy and I gave up trying after several hours wasted. Avoid like the plague.

Nope · 22 December 2022

1/5

Trustpilot

I tried to sell our house through…

I tried to sell our house through william h brown . They over valued and sent us viewers that had not even put there own house on the market and had no money to proceed. After selling through another agent I am finding them very unhelpful by not even allowing me to view houses on their books.

Lisa · 10 March 2019

5/5

Trustpilot

Fantastic company to deal with

Fantastic company to deal with, Charly and Cameron are really helpful and always get our properties let quickly and find great tenants. Would recommend to anyone.

Lee · 18 December 2023

5/5

Trustpilot

Fantastic service

Elliot gave us fantastic service as our mortgage broker. i cannot praise him enough. He communicated brilliantly and always helped and advised us on any questions we had, no matter how weird or wonderful.Our house move happened due to Elliot and all his hard work and we can't say thank you enough.

Stuart · 10 December 2020

5/5

Google

Absolutely fantastic customer service from all the staff. Ben in particular put me at my ease and offered useful and relevant advice. Thank you it was much appreciated.

Catherine · 24 October 2023

1/5

Trustpilot

Such poor service

Such poor service. Do not use. I wish I had asked around before appointing them. I’ve later been told of bad experiences from many people.

Braintree · 19 December 2023

5/5

Trustpilot

Was contacted by brian about a flat and…

Was contacted by brian about a flat and offered as first person to go and view it. He did an amazing job. Was very friendly and polite, talkative and very professional. We accepted and he got things done so quick. Very happy with my first home experience. No stress.

Jasmin · 28 May 2021

5/5

Trustpilot

The Framlingham branch team have been…

The Framlingham branch team have been great to work with. Jolly, responsive, great communication.

Kate · 16 July 2024

5/5

Trustpilot

Fantastic service …

The team at William H brown harlow are absolutely fantastic and very efficient and friendly I've had a trouble free smooth experience And every little detail has been taken care of Having moved a few times in the past This has been by far the best service I've had I'd highly recommend

Andy · 23 July 2020

1/5

Trustpilot

Avoid

My husband signed without me due to their 'special offer' - what rubbish and how useless they were 4 viewings NO one ever turned up to show house - i re-valued price in line with others then showed/sold it myself but their terms and conditions cover this so fees all stand - AVOID go to professionals instead.

Linda · 23 July 2017

5/5

Trustpilot

W.H.Brown King's Lynn Letting Dept

W.H.Brown King's Lynn Letting Dept. team of Curtis and Amie, I found to be Excellent. Always on hand ....or never failed to phone back keeping me in the picture. Always there with Advice and ready to source it if they didn't know.

Customer · 3 May 2022

5/5

Trustpilot

Rowena at the Leeds branch was an…

Rowena at the Leeds branch was an absolute delight! She was very polite and attentive and catered for all our needs. I highly recommend her, she was on hand for any questions we had. No pushy attitude, just very patient and understanding. She is a great asset to William H Brown.

Satgur · 10 August 2020

1/5

Trustpilot

Emailing me property listings without…

Emailing me property listings without me opting in for such a thing. Was also for random properties that could not be considered relevant to my interests. Also spamming me at midnight so my phone kept waking me up with notifications. Extremely poor behavour from an estate agent who wants my business

JShep · 9 July 2020

1/5

Trustpilot

apart from the fact they cannot list…

apart from the fact they cannot list inventory properly so you end up purchasing incorrect fixtures within a property when purchasing a house they also screw you over with money offered by vendors, stay clear of these people they are all about commission, Shocking

Darran · 28 December 2021

5/5

Trustpilot

Thank you Yeadon team!

The whole team at the Yeadon branch were absolutely fantastic, start to finish. Shout out especially to George who went above and beyond to make sure our sale/purchase went smoothly. Thank you so much!

Rebecca · 24 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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