Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNatalie really helped me with my mortgage and was very quick and efficient! Adam also really helped with property search, thank you so much both! Would highly recommend this branch!
Oppong · 16 July 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery smooth transaction and my agent Natalie helped me all through out the process. Glad I chose the right team!
Jonathan · 25 October 2025
Agent replied · 24 December 2025
We're thrilled to hear that your experience was a smooth one and that Natalie provided great support. We're proud to have such a dedicated team to assist you every step of the way! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAdam was lovely to deal with
He always was very very helpful always replied back quickly
Mohammed · 15 February 2024
Agent replied · 14 June 2024
Thank you for leaving us your superb 5* review Mohammed. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWilliam Brown Agency at Oakhood is one of the best Agency ever, their staff are so friendly, they all have a good customer relationship. Their House broker is also the best Mr Raheel. He is always ready to help out in any situation,he is a good listener, he always take his time to explain things to you in details,and allow you to make your choice. He has a good customer relationship and a good managerial skills. I will recommend William Brown Agency to anyone that will like to buy a house or sell a house.
Sam · 16 June 2019
★★★★★ 5/5
GoogleNathaniel was really helpful with obtaining our mortgage offer and insurance, would definitely recommend!
Molly · 15 February 2024
Agent replied · 14 June 2024
Molly, many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnor and Nathaniel were great.
Teklino · 29 July 2024
Agent replied · 26 December 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnor and Nathaniel were great.
Teklino · 25 July 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just bought my first house through william h brown. The whole way through they helped and guided me. The whole team was so lovely and always on the ball. Holly gave me regular phone calls keeping me updated and kept me at ease. Would highly reccomend
Matthew · 24 September 2024
Agent replied · 24 October 2024
Thank you Matthew for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWH brown oakwood fantastic team very polite & professional & helpful at all times... Special shout out to H.L Who goes Above & beyond!!
Would highly recommend the branch to take care of your moving needs.
Big thanks again C. & crew.
T · 3 December 2024
Agent replied · 8 December 2024
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from Adam and George, who have kept us appraised throughout the process. Thank you both. Would highly recommend!!
Charles · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We pride ourselves on providing excellent service and it's a pleasure to hear that Adam and George have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThey've been really good in helping me find houses. Always call me back with answers to my questions
Matt · 18 August 2025
Agent replied · 8 September 2025
Thank you for your review! We are thrilled to have helped you find your dream home. Our team is dedicated to providing excellent customer service, and we are happy to address any questions you may have. #happyhomeowner #realestate #customersatisfaction Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMany thanks to all staff, mainly Adam for all the help and assistance in purchasing our property. Thank you once again
Joan · 16 July 2025
Agent replied · 16 April 2026
Thank you for choosing our property and for acknowledging Adam's exceptional assistance. We are happy to have helped make your purchase a smooth and enjoyable experience. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery quick purchase process. Would recommend great service from Adam especially
Muse · 25 October 2025
Agent replied · 24 December 2025
Thank you for sharing your positive experience, we are thrilled to hear that our team member Adam provided you with great service and made your purchase process quick. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at William H Brown were fantastic. They guided me through the whole process and made it a much less stressful experience than I had feared. Scott was professional, courteous and gave a realistic value on my house, which helped me move on so much quicker. Thank you all so much. No hesitation in recommendingPositiveResponsiveness, Quality, Professionalism, Value
Julie · 15 June 2022
★★★★★ 5/5
GoogleI’ve been looking for properties and the team have been so helpful in recommending me properties!!!
Ria · 18 August 2025
Agent replied · 8 September 2025
Hello Ria,
Thank you so much for your wonderful 5* review! We're thrilled to hear that our team has been helpful in recommending properties to you. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMeg has been amazing, she is very helpful and professional and very supportive. Her communication skills are excellent. I highly recommend William H Brown Estate Agents Leeds to anyone looking into purchasing property. The mortgage advisor Thomas is also really good and i hope to use his services soon in the near future.PositiveResponsiveness, Quality, Professionalism, Value
Naila · 15 June 2022
★★★★★ 5/5
GoogleGood estate agent, very responsive.
Adam did a good job helping us complete our house buying process.
Winnie · 16 July 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat customer service, would highly recommend. Really friendly team
Georgia · 16 September 2025
Agent replied · 16 April 2026
Hello Georgia,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had a great experience with our friendly team. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 1/5
GoogleReserved critical judgment, not had a final outcome of my dealings with them as of now, not overly impressed though. I will edit this in the near future.
*EDIT*
Totally dissatisfied and will never set foot in this place again.
They're agents for most new builds in Leeds. We jumped through hoops, fitted the criteria for a shared ownership, but was then told a few months later that the house we wanted had gone to someone else. No explanation as to why!
My theory is that more commission could be earned from someone willing to buy a bigger share of the property. Hopefully karma will come around.
Untrustworthy, would not recommend at all
Peter · 15 June 2020
Agent replied · 14 June 2024
Hi, thank you for taking the time to provide our team with feedback.
We're concerned about this branch review, so far and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk, then we'll be more than happy to help you.
★★★★★ 5/5
GoogleExcellent customer service and communication
Keown · 16 September 2025
Agent replied · 16 April 2026
Hello Keown,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had an excellent experience with our customer service and communication.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleVery good service from Adam throughout the selling process
Cathy · 16 July 2025
Agent replied · 16 April 2026
Hello Cathy,
Thank you for your wonderful 5* review! We're thrilled to hear that Adam provided you with very good service throughout the selling process.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleConnor & the whole team at W.B. Oakwood branch was great from beginning to the end of the sale.
The communication was professional and cordial throughout.
I would highly recommend the in-house mortgage broker Joe, who did an impressive work.
Thank you :)
Maurizio · 17 December 2023
Agent replied · 14 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googlethe staff here are so friendly, they go the extra mile, one particular person is Scott, he is one of the nicest person I have ever met, I wish you get all the success in life, just being polite and nice to someone can make someone's day, thank you Scott,PositiveProfessionalism
Nads · 15 June 2021
★★★★★ 5/5
GoogleVery great stuff and helpful. Holly she is amazing keep updating every time I’m very happy with all process
Thank you so much everyone .
Biruke · 27 October 2024
Agent replied · 10 November 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.