Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe estate agents were fantastic from the very beginning. They were the ones who encouraged me to explore getting a mortgage after I had previously been advised it wouldn’t be possible.
Thanks to their guidance, I was introduced to Dan, the mortgage advisor, who helped me secure the mortgage I needed.
Thomas and Jessica were also brilliant throughout the process - supportive, proactive, and always willing to answer any questions I had as a first-time buyer.
I’m incredibly grateful for all their help and would highly recommend the entire team. Thank you all!
Ellen · 16 December 2025
Agent replied · 16 April 2026
Thank you for your amazing review! We are thrilled to hear that our team went above and beyond to help you secure your dream mortgage. It's always our goal to support and guide our customers throughout the process. We truly appreciate your kind words and recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat job with the purchase and sale of our property. Both smooth sailing through out & special mentions to Tom & Chloe dealing with constant questions. Also Dan has been great in dealing with our mortgage situation, helping out any hour I needed. Thanks all.
Ben · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind review! It was our pleasure to assist you with the purchase and sale of your property. We pride ourselves on providing a smooth and stress-free experience for our clients. We are grateful for the shout-out to our team members - we will make sure to pass on your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust wanted to give a shout out to Dan Halliwell, who has been extremely helpful in sorting out my first mortgage.
I've been really grateful for his time, patience and knowledge throughout the process. Dan helped to explain everything in simple and clear terms, which helped no end - and it wasn't as daunting as I expected!
Matthew · 16 November 2025
Agent replied · 16 April 2026
Thank you for the kind words, ! We're so happy to hear that Dan provided you with outstanding service during your mortgage process. Our team takes pride in making the experience as stress-free and understandable as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMassive thank you to Dan Halliwell the mortgage advisor for all you have done for us, you have really gone above and beyond for us. We would have found this process so difficult without you. You made it easy and enjoyable. We are so pleased with the service and products you provided. Thank you so much also to Jacqueline Butterworth who guided us through the whole process expertly, was always available to help us and answer our questions throughout. Would highly recommend!
Lucy · 3 March 2025
Agent replied · 24 March 2025
Many thanks Lucy for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter 2 years of my house being on the market with other local estate agents, I had had hardly no viewings or offers whatsoever. This is when I switched to William H Browns and within 2 weeks, not only did I have a few viewings I also had a firm offer. The sale has now gone through. George and the team kept in constant contact at every point and were very professional. I highly recommend this estate agents.
Turtletastic1311 · 9 December 2024
Agent replied · 10 January 2025
Thank you so much for your wonderful 5* review! We're thrilled to hear that George and the team could assist in selling your house so quickly and professionally. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe're absolutely delighted with the service provided by this estate agents. They were professional, helpful, and a pleasure to deal with. A special mention to Jess, who went above and beyond with her 'nothing's too much trouble' attitude. We would highly recommend! Excellent service.
Jane · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled that you had such a positive experience with our estate agents. We take pride in delivering exceptional service, and we are glad that Jess made a memorable impression. Your recommendation means the world to us. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe’ve just bought our first home through these guys and I couldn’t recommend them enough. Tom was super helpful throughout the whole process and they’ve helped us get moved in so quick. I’d recommend them to anyone!
Daniel · 16 November 2025
Agent replied · 16 April 2026
"Thank you so much for your kind words! We are thrilled to have helped you find your first home. Our team strives to provide excellent service and we are glad to know that Tom was a crucial part of your positive experience. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChloe has been fantastic from start to finish. She kept us fully informed and up to date throughout the entire process, and her help in chasing things along made everything run smoothly
Tracy · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that Chloe provided exceptional service! We strive to keep our clients informed and make the process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent customer service from Jess and team! Can’t thank them all enough for getting my purchase over the line. They all worked extremely hard. I would definitely recommend and use this estate agents again. Thanks to all the team!
Amanda · 4 October 2025
Agent replied · 9 October 2025
Thank you so much for your kind words! Our team takes great pride in providing excellent customer service and we are thrilled that you had a positive experience with us. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWriting from a purchasers perspective i can say the team at William H Brown are brilliant, they keep you updated, chase solicitors and ring when they say they will. If I sell my house, I'll be going to them to do so. Special thanks to Jess!
REBECCA · 6 June 2025
Agent replied · 9 October 2025
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust want to sing Dan Halliwell's praises. He's a great mortgage advisor and helped with me buying my first house. It's a daunting process when you first start out, but Dan has been amazing, really patient, and knowledgeable, and explained …
Jessica · 16 July 2025
Agent replied · 9 October 2025
Thank you Jessica for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have been very impressed with the professionalism and helpfulness of Tom and in particular George. He has consistently kept things moving, and kept us informed when we were unable to get any information about the progress of our purchase from our solicitors. Excellent service, highly recommended.
Steve · 10 April 2025
Agent replied · 16 April 2026
Thank you for the fantastic review! We are so glad to hear that Tom and George provided you with exceptional service. We take pride in keeping our customers informed and ensuring a smooth transaction. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleBest advice I’ll give is never ever buy or sell through this branch, im surprised they get any clients because the “branch manager” Thomas is the rudest person I’ve ever had to deal with. If you’re trying to sell your house with them change vendors to shankland barraclough as WH brown block sales making it difficult when it doesn’t need to be. Shankalnd barraclough treat you like a client.
Emma · 16 July 2025
★★★★★ 5/5
GoogleJust wanted to say a huge thanks to Dan Halliwell, the mortgage advisor, for his help sorting out my first ever mortgage last year. As a first time buyer it could have easily been a complex and overwhelming process but he explained every …
Peter · 16 April 2025
Agent replied · 24 April 2025
Thank you for trusting us with your first mortgage, we are thrilled to hear that Dan provided excellent guidance and support through the process. Our team is dedicated to ensuring our clients make informed decisions and get the best rates … More
★★★★★ 5/5
GoogleThe team at William H Brown were wonderful. We couldn't have asked for better service - from our very first meeting in the office right up to the day of our house move. Ben, Tom, and George were all so lovely and kept us up to date every step of the way. Buying our first home was so more pleasant and much less stressful thanks to the guys at this branch!
Joanna · 24 November 2023
Agent replied · 21 June 2024
Thank you for your wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to say a massive thank you to Daniel Halliwell for all his help with me buying my first house on my own. He explained everything from start to finish and went above helping me find the right mortgage for me and the property I wanted to buy.
Pauline · 18 November 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us this great 5* review Pauline. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChloe was a pleasure to deal with when selling my house.
Ricky · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Chloe provided you with a positive experience during the sale of your house. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWould highly recommend, they were a pleasure to deal with. We bought from them. Once we were in the final stages Tom did everything he could to quickly get it to completion. We are now in our dream home and love it so much. Thank you WHB
Danielle · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing WHB and for sharing your positive experience! We strive to make the home buying process a pleasure and are thrilled to hear you are now in your dream home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing team could not fault anything throughout our whole selling and buying process. Charlotte and George were fantastic throughout the whole experience even when we ran into some issues the whole team helped get them sorted and went above and beyond to get everything sorted for my family. We will recommend to anyone as they are by far the best agents we have ever used. Thankyou all for your hard work from start to finish!PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 22 June 2022
Agent replied · 21 June 2024
Thank you so much for taking the time to leave us a five-star review. We are happy to hear that Charlotte and George have been fantastic and went above and beyond. We wish you all the best for the rest of your sale. If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleExcellent, friendly service. Jess, Tom & George were all extremely helpful throughout the entire journey. Always on hand to offer any advice / support. Would definitely recommend!
Steven · 6 May 2025
Agent replied · 24 May 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner have just purchased our first home and Tom was absolutely brilliant throughout the whole process, his service and communication with us throughout I cannot fault. He made it so smooth for us and was always on top of chasing solicitors and providing us regular updates. So nice to deal with someone like that through what can be a stressful time.
Lornasophiecotson · 27 July 2023
Agent replied · 21 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service for the recent purchase of our new home. Jess was excellent in progressing the purchase swiftly and smoothly.
Jonathan · 19 June 2025
Agent replied · 9 October 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMassive shout out to Daniel Halliwell for his help and patience in helping me with my house purchase. What's suppose to be a fairly straightforward purchase took way longer than it was suppose to but Dan was there to provide support and his check ins to make sure things are moving along is much appreciated. He has definitely made the whole house buying experience less stressful.
Kyle · 20 December 2024
★★★★★ 5/5
GoogleNo issues at all. Kept me well informed throughout the process and kept things moving along. Dealt with everything they needed to in a timely manner and chased when it was needed.
Chris · 26 March 2026
Agent replied · 16 April 2026
Thank you for the positive feedback! We always strive to keep our customers well-informed and ensure a smooth process. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
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