Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant service from Emma, offering customised support every step of the way. She explained everything well and when to do things. I highly recommend. Thanks for all your help.
Keren · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words! We're so glad to hear that Emma was able to provide you with such personalized and helpful support. We strive to make every step of the process as clear and manageable as possible. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTop class service from start to finish. I was dealing with Rachael and she went above and beyond consistently.
Both mine and the buyers solicitors were extremely slow and almost incompetent at times but Rachael kept them in check and progressed them along at every stage.
Honestly don’t think this sale would have gone through if it wasn’t for her dedication to my sale.
Thanks for all your work. Could not recommend more.
Andy · 16 June 2023
★★★★★ 5/5
GoogleEmma mackintosh provided outstanding service at William H Brown . Professional , responsive , and a pleasure to deal with .
Highly recommend .
Q · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words about Emma and our team at William H Brown. We strive to provide excellent service and are thrilled to hear that we met your expectations. Thank you for the recommendation! Best Wishes , Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExperience so far is simply great! Extremely responsive with questions (usually get the answers back on the same or second day). Patient and helpful with viewings (3 or 4 times now). Proactive with checking of progress. If I must identify a less than excellent aspect, it would be their policy of not showing dimensions and total floor area info in the floor plan. Their virtual tour video is mediocre: not really interactive 360 tour, just a pile of static photos with music.
X · 24 December 2023
Agent replied · 23 December 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleCharlotte Herbert-Davies was a star throughout my eight month long sale and wait in a chain! She kept in touch with me weekly and was always polite, encouraging, consistent, professional and informative. I relied on Charlotte and she delivered what she promised. She chivied all the parties, kept it all moving and was very reassuring. Thanks Charlotte you did a great job, and my experience with the whole of the Moortown team was a good one.PositiveResponsiveness, Quality, Professionalism, Value
SHEILA · 16 June 2022
★★★★★ 5/5
GoogleExperience so far is simply great! Extremely responsive with questions (usually get the answers back on the same or second day). Patient and helpful with viewings (3 or 4 times now). Proactive with checking of progress. If I must identify a less than excellent aspect, it would be their policy of not showing dimensions and total floor area info in the floor plan. Their virtual tour video is mediocre: not really interactive 360 tour, just a pile of static photos with music.
Xiaodong · 19 September 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleEmma helped us to get mortgage for our first home. She is brilliant, knows what she doing and provided us best honest advice.
K · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience working with Emma. Our team takes pride in providing knowledgeable and honest service to our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been dealing with Nathanial and I’ve had an amazing experience from start to finish. He’s answered all of my questions and inquiries with diligence and speed. This is the most hassle and stress- free experience I’ve ever had dealing with an estate agent. If you’re working with this agency make sure to ask for him!
Maia · 24 November 2024
Agent replied · 8 November 2024
Thank you so much for your wonderful 5* review Maia! We're delighted to hear that Nathanial provided you with such a hassle-free and stress-free experience. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWhat fantastic service I received from every staff member I engaged with at this branch. I sold my first property through them, and nothing was too much trouble from start to finish. They kept me fully updated at every stage of the process and I felt genuinely supported throughout. Would thoroughly recommend.
Nicola · 24 November 2024
Agent replied · 8 November 2024
It’s really lovely to read another 5* review and recommendation Nicola. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience! Would recommend to anyone!
Yurii · 16 March 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to have provided you with a great experience and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe were first time buyers and we had some issues with our previous mortgage advisor in regards to our insurances. We were recommended by a friend to contact Christopher Clegg at WHB Moortown, and I’m so glad we did! He was so professional, as well as being empathetic towards our previous situation. Chris went above and beyond to make sure we had the best quality service, and managed to get us fully insured in a small amount of time. We will definitely be using him again for any other mortgage advice.
Em · 16 June 2020
★★★★★ 5/5
GoogleI have recently bought a house and dealt with Lindsey and Elliot. William H Brown do have a mixed reputation as a corporate outfit, and a lot of it is not favourable. However thankfully every agent is not the same, and this Branch is very good at what they do.
They have been very honest from the start, and couldn't be more helpful with viewings and chasing solicitors, and i would definitely recommend them every time, to buy or sell your home.
Jonathan · 17 June 2019
★★★★★ 5/5
GoogleWhat a fantastic team at WH Brown Moortown, I sold my house with them and bought my new house with them. 5 Star service from start to finish, could not be more pleased. Linzi, Charlotte and Dan were friendly yet professional and available at all times.
I have no hesitation at recommending this young and vibrant team and will be using them again when the occasion arises.
54shill · 16 June 2021
★★★★★ 5/5
GoogleI've just sold my flat with William H Brown in Moortown, and Lewis Myers, who was leading on the sale, was absolutely amazing. He was engaging, positive, communicated with me on a regular basis, and it felt like he genuinely cared. I would definitely recommend, thank you!
Kasia · 24 March 2024
Agent replied · 15 June 2024
Kasia Bitter thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould definitely recommend, as a first time buyer they were amazing and super helpful, made the experience stress free.
Charlotte · 16 March 2026
★★★★★ 5/5
GoogleFanstastic service, we were welcomed by those present in the office. Our advisor Sarah, is very friendly and professional in what she does. She was helpful giving advice where needed but agreed with our own suggestions. Overall the service was great on this occasion.
SONIA · 24 March 2024
Agent replied · 15 June 2024
Thank you for your 5* review SONIA WALKER. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy parent and I have been looking for a long time and we finally found our new home with great help and very good service from negotiator Vanessa Scott, big thanks to her and much appreciated : )
Por · 17 January 2024
Agent replied · 15 June 2024
It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleThe team at William H Brown Moortown branch are amazing and really went out of their way to help me sell my mum’s house. Lewis and Vanessa especially pulled out all the stops I am very grateful thank you
Victoria · 19 September 2023
Agent replied · 15 June 2024
Thank you Victoria for your kind 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 4/5
GoogleStaff is proactive to ensure everything goes smoothly and provide timely assistance, update information to us.
Ellen · 24 November 2024
Agent replied · 8 November 2024
Thank you for your lovely review Ellen. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorge Strachan has been most helpful throughout our purchase. He promptly returned all calls and dealings with the vendors. He could not have been more helpful.
Iain · 16 June 2023
★★★★★ 5/5
GoogleNathanial Hazell provided very friendly and helpful service. It made such a massive help
Subhan · 24 November 2024
Agent replied · 8 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Subhan! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've found Linzi and the team more than Helpful with the selling of my house. They were polite, professional and nothing was too much to ask for. I would recommend them highly and would use them again.
G · 17 June 2018
★★★★★ 5/5
GoogleLinzi, Dan and rest of team at WHB Moortown were excellent. Kept me updated, were professional throughout the process. Thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
LAK · 25 August 2021
★★★★★ 1/5
GoogleI had put forward a offer on a home,rang back after few days for a update as I hadn't heard from them,then get accused of approaching the vendor by contacting the neighbours,It seems you need to get your fact's right Linzi before accusing me, so I rang their head office for a apology which never happened.Overall you seem very unprofessional & impolite,Very poor service,could learn some manner's before opening her big mouth.
Dharmesh · 17 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
