Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames would get you the revenue you'd expect, from sales of properties or when looking for tenants. He would offer an honest guidance on investments too. The agency is bespoke service centred on how they can best serve each client. Would highly recommend.
Beena · 25 August 2022
★★★★★ 5/5
Googlesafe environment and Fabilous living area
Tharindu · 20 December 2024
★★★★★ 5/5
GoogleJames would get you the revenue you'd expect, from sales of properties or when looking for tenants. He would offer an honest guidance on investments too. The agency is bespoke service centred on how they can best serve each client. Would highly recommend.
Bv · 21 June 2022
★★★★★ 5/5
GoogleExcellent service in all regards. While I was moving to Leeds from another city James & Kate have always been flexible, patient, responsive and eager to adjust their own schedules and help as needed. Great attention put into fine details that make a difference - I am strongly recommending the company to investors, landlords and tenants.
M · 22 June 2019
★★★★★ 5/5
GoogleI met James in 2017 and was super impressed with his level of professionalism, knowledge of the Leeds property market and also his passion for new developments in the area. James makes it his business to know everything about his portfolio and is incredibly business minded. I would happily purchase through James given any opportunity. Highly recommended.
Hazel · 22 June 2018
★★★★★ 5/5
GoogleRarely do you find an agency that are willing to put in the hard work needed and also have the brains to use it well. James and Billy have always looked out for the best interests of tenants and landlords alike.
Edward · 21 June 2022
★★★★★ 5/5
GoogleSMART Investment and Management have been really good with maintenance issues I have experienced with quickly fixing them and being friendly and helpful with any questions I have had
Alice · 21 June 2023
★★★★★ 5/5
GoogleJames and Billy handled the initial marketing and the ongoing management of our two properties in Leeds. Despite the difficulties caused by the pandemic, they handled all of this professionally and effectively and we are really happy with the service provided. Highly recommended.
Alex · 21 June 2021
★★★★★ 5/5
GoogleThe team were super helpful and responsive throughout the entire moving process, so I would highly recommend them if you're looking to move to Leeds!
Jack · 26 July 2023
★★★★★ 5/5
GoogleIn my experience , a very responsive agency , whose customer service is first class for tenants and Landlords alike.Very good communication too. -current Landlord .
Pat · 21 June 2023
★★★★★ 5/5
GoogleProbably the best letting agent in the UK. Truly glad to see how much willingness and care they provide! the best communication and personal service I have ever received! such an exemplary service! highly recommend!
Dan · 21 June 2022
★★★★★ 5/5
GoogleWe have worked with Smart for 3+ years and find the team be extremely professional and efficient. The team go above and beyond in order to be be able to provide the best service possible.
Paige · 21 June 2022
★★★★★ 5/5
GoogleReally quick process of them helping me finding the right place for me to then me being moved in, overall really happy
Georgina · 26 July 2023
★★★★★ 5/5
GoogleThe team have always been super prompt with any issues I’ve had and I have always felt comfortable to come to them during my tenancy. Really friendly bunch of people.
Aimeé · 21 June 2022
★★★★★ 5/5
GoogleI used Smart Investment & Management to purchase a property and the service was outstanding. Excellent communication from James, speedy replies, accommodating scheduling and he helped us meet our 28 day deadline! Cannot recommend highly enough.
Dominique · 21 June 2021
★★★★★ 5/5
GoogleProfessional and friendly company, made our move so easy and were very helpful in every aspect. Would recommend!
Millie · 26 July 2023
★★★★★ 5/5
GoogleGreat communication, even late on weekends! Always offered help and were willing to work around my busy schedule.
Max · 26 July 2023
★★★★★ 5/5
GoogleFast and efficient service.I have been kept posted on the progress of repair. Fantastic help from Francesca and Billy.
Diana · 21 June 2023
★★★★★ 1/5
GoogleRating only, no written review.
Logan · 28 September 2026
★★★★★ 5/5
GoogleJames and Billy have always handled any queries promptly and professionally. Very refreshing for an agency to actually care and tenants. I would highly recommend to anyone- best agency!
Ria · 21 June 2022
★★★★★ 5/5
GoogleVery supportive and well-equipped services on hand to help you integrate into your new home easily.
Bash · 26 July 2023
★★★★★ 5/5
GoogleA fantastic business who I thoroughly recommend. Excellent, honest and trustworthy set of professionals that have helped me both in the purchase and rental of properties. 10/10
Nick · 21 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Mykyta · 12 August 2026
Agent replied · 12 October 2026
Thank you for the five-star rating! We really appreciate you taking the time to leave this.
★★★★★ 5/5
GoogleThe team have been very helpful throughout the process & I would definitely recommend.
Anna · 21 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.