Ritz Properties Leeds reviews

★★★★★ 5/5

Google

1st class service from Rahul, very knowledgeable and always available for any queries. Would very highly recommend.

Irfan · 14 August 2025

★★★★★ 5/5

Google

during my letting i was so comfortable. always responding to any request regarding to the appointment.

Sandra · 7 August 2025

★★★★★ 5/5

Google

I have used Ritz for over two years where they have managed by small portfolio of properties. I have to say they are complete professionals and specialists when it comes to letting properties in Leeds. Very efficient and effective team, I would definitely recommend Ritz to landlords who are looking to rent there properties in Leeds.

Mohammed · 29 May 2017

★★★★★ 5/5

Google

Ritz Properties: Exceptional service, Great team, personalized experience and straightforward. 🫡 …

Ugbonta · 14 August 2025

★★★★★ 1/5

Google

I have never been greeted with such an unprofessional service. Had a viewing in roundhay at 5.30pm. I turned up 20 mins early as I accounted for traffic and did not want to be late. At 5.35 I call the office twice but no one answered so I rang the number that confirmed my viewing. I was told the agent was on his way and would be there in 5mins, although I was thinking they should have already accounted for traffic and arrived on time or before me, I accepted and waited. The agent did not turn up till 5.50pm. When he arrived he said sorry he was late and I responded someone should have at least rang to let me know. He then got defensive and said he tried to ring but the number he was given was wrong and he was informed by the office the viewing had been cancelled. I told him then someone in his office needs to pay more attention to detail to ensure he has the right number. He then retorts "I've apologised so if you don't want to use our service you're free to go", so I did. The agent was neither apologetic or empathetic to the fact I had made the effort and had been waiting for 40 minutes, 20 minutes longer than I needed to due to the offices mismanagement! His aggorant and defensive attitude was shocking as being a sales person you would make sure to apologise profusely and leave it there without all the excuses. His customer service was poor and even if I did find a Ritz property I like, I would not use their services due to the terrible customer service i received today. I would strongly not recommend using this service and would advice they train their agents in customer service skills!

S · 29 May 2017

★★★★★ 5/5

Google

I have signed up with RITZ agency for 4 years now and I am really pleased . I would highly recommend as they are very trustworthy and correct with every process.

Nertila · 25 July 2024

★★★★★ 5/5

Google

I highly recommend Ritz Properties to anyone looking for a dedicated and professional property agent. They truly care about their clients and go the extra mile to ensure satisfaction.

Aye · 25 June 2024

★★★★★ 5/5

Google

I found Bobby and Rahul to be helpful friendly and professional. Exit inspection on the property today keys handed over to Bobby and assures my bond will be returned in a timely manor, excellent

Angela · 28 May 2020

★★★★★ 3/5

Google

That's because I never gave you my name. I only called and enquired bit was never asked a name or if I want to be on your lists.

Daniel · 28 May 2020

★★★★★ 5/5

Google

I was with Ritz Properties for 10 years as a tenant before buying my first property, and I never had any issues with them. Very kind and understanding, Many thanks.

Victor · 29 May 2019

★★★★★ 5/5

Google

The team at Ritz are outstanding. It’s been a pleasure to work with and will continue to work alongside them. They’re quick to communicate and fully transparent throughout. No doubt the best agency in Leeds, highly recommend!

Jack · 4 July 2023

★★★★★ 5/5

Google

Very helpful and excellent communication, they successfully liaised with both ourselves and the buyer to conclude a successful sale. Very professional from the valuation through to completion. Thanks.

John · 29 May 2019

★★★★★ 5/5

Google

One of the best Estate agents in Leeds! They provide a great management service and are always at the end of the phone when any issue arises. The team at Ritz are quick to respond , very polite and overall a professional agency . Highly recommend !

Lorena · 28 May 2022

★★★★★ 5/5

Google

ritz properties has provided us with a home that is clean and furnished, very prompt with everything that we need especially we are new to the area. the location is safe. reliable agent bobby has always been helpful.. more than 5star

Cy · 29 December 2022

★★★★★ 1/5

Google

They don’t work honestly. They don’t care about the customers. I wouldn’t go to againNegativeQuality, Value

Maria · 26 August 2021

★★★★★ 5/5

Google

Rented an apartment over two years with Ritz and they were fantastic. Very reasonable and responsive; arranged a new fridge/washing machine as soon as we were having issues. Would highly recommend - thank you for the great service!

Reece · 28 May 2022

★★★★★ 5/5

Google

Very good agency help in all aspect well done

Dario · 25 June 2024

★★★★★ 5/5

Google

Rented from Ritz for a number of years now across a number of properties. Properties have always been high quality and any repairs that have come up have been resolved quickly. Would reccommend.

DT · 28 May 2022

★★★★★ 5/5

Google

Very nice family run business

Scott · 28 May 2021

★★★★★ 5/5

Google

Class team at Ritz! They’ve managed my portfolio for years and never had any issue. Highly Recommend.

Altaf · 4 July 2023

★★★★★ 5/5

Google

Best Estate Agency în Leeds. Been with them for years and always provide a great service.

Lidia · 30 June 2023

★★★★★ 5/5

Google

Very friendly, responsive staff and attractively priced properties.

Matt · 27 August 2018

★★★★★ 5/5

Google

Very friendly and kind, always a pleasure to deal with and work with. 5 star treatment always.

Wayne · 28 April 2023

★★★★★ 5/5

Google

Very friendly, responsive staff and attractively priced properties.

Mr · 29 May 2018