Preston Baker Leeds reviews

★★★★★ 5/5

Trustpilot

Angela Williams from Preston Baker is simply the best

We could not be happier with Preston Baker estate agents when we sold our house. Angela from Preston Baker is just fantastic and we would have been lost without her. From start to finish, her communication with us was amazing. We had her mobile number so could text or ring her at any time and she would respond immediately. She was so proactive and chased everyone involved in the chain to ensure our house sale went through quickly and smoothly. She greatly reduced our stress levels during a stressful time. Angela helped us achieve full asking price for our house sale and subsequently we managed to buy our dream home. She was approachable, friendly, efficient and supportive throughout. We highly recommend Angela from Preston Baker to anyone considering selling their house.

Anna · 15 April 2024

★★★★★ 5/5

Trustpilot

Julie gives a 10/10 exceptional service would highly recommend

I loved Julie from the very first time I met her. She was so passionate about our house and really great with our young kids who were home when she came round to do her valuation. Julie is a lovely person; really gentle, kind and friendly. We opted for a property launch and she had offers for us within a week! Sadly our first buyer’s buyer pulled out therefore our first sale fell through but Julie was incredible and really supported us throughout the second round of viewings.Our eventual sale and purchase was very stressful (due to the bottom of our chain) but Julie went above and beyond on a daily basis chasing the agents, speaking directly to our buyer and updating me regularly. It all happened very last minute in the end and she was messaging me throughout then even came to see us in the new house on moving day.Julie; you are an exceptional lady and I cannot recommend you highly enough x

Crystal · 15 March 2024

★★★★★ 5/5

Trustpilot

Highly recommend!

Gemma was so flexible with our needs when it came to selling our home, we weren’t sure exactly when we would want to list our home and Gemma helped us with preparing the photos and getting all of the marketing ready ahead of time. When we were ready to market Gemma guided us through the process brilliantly, keeping us informed along the way. The property launch went very smoothly and we agreed a sale just over a week of being on the market, and at over asking price. Gemma’s knowledge has been key in selling our home for the best price possible, and we would recommend her and Preston Baker enthusiastically.

Hannah · 6 February 2024

★★★★★ 5/5

Trustpilot

Buying Experience

From the minute we viewed the property with Rachel, she has been informative and knowledgeable. Her communication has been brilliant and I was really pleased that when our offer was accepted, it is Rachel dealing with the sale. Already she has been firmly 'on it' which has helped ease my anxiety as a first time buyer! Would highly recommend on the basis of the service we have received so far!

Natalie · 14 February 2026

★★★★★ 5/5

Trustpilot

Successful house sale

Gemma Duxbury at Preston Baker Oakwood did an excellent job at selling our home. She has great location knowledge and experience of selling properties in the area. I would 100% recommend if you are looking to get your house on the market and sold quickly.

Customer · 11 August 2026

★★★★★ 5/5

Trustpilot

Gemma Carter - Sale of our property

My husband and I are immensely happy to recommend Preston Baker, who, with the assistance of Gemma Carter sold our property in March this year. We were resident in our home for over 40 years and had very little knowledge of the real estate market, but the help provided by Gemma made the whole experience easier. Being of a certain age we had difficulty in fulfilling the technical requirements of todays property market, but Gemma was at hand to guide us step by step. The stress of viewing was made easier by Gemma’s organisational skills. 5 viewings in one day alleviated the inconvenience of preparation and leaving the premises. Great service.

David · 8 May 2025

★★★★★ 5/5

Trustpilot

Rachel was great from the start

Rachel was great from the start. Came to see us at a time that suited us at short notice and advised on a price she felt was achievable. She even came to the house with the photographer to ensure that the highest level of photos were taken using her expertise in what catches buyers attention. She got us 4 offers and we accepted a cash offer at the full asking price which was great.

Bradley · 7 March 2024

★★★★★ 5/5

Trustpilot

We sold our house via Preston Baker…

We sold our house via Preston Baker which we found to be a great experience. Jess handled the sale- she was brilliant throughout- she understood the house and the area we lived in, organised a launch day where we had loads of viewings and secured us several offers. The buyer we ended up choosing has been great and it has been smooth sailing from there. Julie at Preston Baker would give us weekly updates and really put my mind at rest regarding time frames (sorry for the stressed phone calls Julie!). Great service and would highly recommend.

Bonny · 10 October 2025

★★★★★ 5/5

Trustpilot

Fantastic Experience

I first contacted Preston Baker to come out and view my property in November 2024 for a valuation. After some pondering I finally decided in 2025 the time was right to move on. I contacted Jayne Tomlinson, who did my valuation and her hard work/communication made the dreaded stressful house move everyone talks about, an absolute breeze. The fees were extremely fair and good value. Any questions from my buyers solicitors weren't sat on, I was kept in regular communication which made the whole sale process go quicker than expected. Jayne has truly been fantastic, my property was advertised and had sold in less than a month, she was always available if I had any questions, and was also really personable, which added to whole process making it exciting and again such an easy experience. I really can't thank her enough. If the time comes to move on, I would 100% contact her again. Also a thankyou to Georgia in the office, who was always on hand if I had any questions and was super lovely and helpful. The whole team has been fantastic and I would recommend them to anyone!

Miss · 2 October 2025

★★★★★ 5/5

Trustpilot

Positive experience with Preston Baker Oakwood

I’ve been dealing with Gemma Duxbury at Preston Baker while searching for a new home, viewing a few properties, and she’s been brilliant. From the very first viewing, she was warm, professional, and incredibly helpful. I really appreciated her proactive approach and the way she made sure I was always kept informed about next steps and progress. She made the whole process smooth and easy, exactly what you hope for when buying. Also, her colleague Gemma Carter recently came to value our home and I was really impressed with how friendly and down-to-earth she was. She took the time to explain everything clearly, gave us honest advice, and made what could have felt like a daunting process very straightforward. I wouldn’t hesitate to come back to Gemma in the future or recommend her to others, she made a really positive impression.

Rachael · 30 September 2025

★★★★★ 5/5

Trustpilot

Great support throughout the process

A big thank you to Gemma Carter at Preston Baker who has been a great support from start to finish. We purchased a property marketed by Preston Baker and Gemma was our point of contact. She was so friendly, helpful and knowledgeable we then went on to request Gemma’s support with our property sale. Completed this week, we are really grateful to her and her colleagues for their help in making this a smooth and swift transaction. Would fully recommend. Thank you!

Sara · 13 March 2025

★★★★★ 5/5

Trustpilot

Great Service

I recently purchased a property listed with Preston Baker, where Gemma Carter guided me through the initial viewing. Gemma provided exceptional support from that first day right up until I received the keys, keeping me consistently updated throughout the entire transaction. I am incredibly pleased with her professionalism and dedicated service.

A · 14 May 2026

★★★★★ 5/5

Trustpilot

Gemma's attention to us as clients was…

Gemma's attention to us as clients was exemplary. She helped us progress throughout the 5 month process and went and beyond regularly. Could not be bettered as an agent.

Christopher · 17 September 2026

★★★★★ 5/5

Trustpilot

Gemma Carter did a brilliant job of…

Gemma Carter did a brilliant job of selling our house from start to finish. When out first buyer dropped out halfway through the process Gemma contacted the other parties who had made offers and had resold it within 24hrs. Then towards the end of the process when the chain was creaking under the strain and looking like collapsing she went above and beyond to make sure we made it through to completion.

Paul · 6 October 2025

★★★★★ 5/5

Trustpilot

Gemma was fantastic throughout

Gemma was fantastic throughout. She has excellent knowledge of the property market in the local area maximising our opportunities. I would recommend.

David · 11 October 2025

★★★★★ 5/5

Trustpilot

Professional friendly service

Excellent service so far communication is superb , open and honest feedback and dialogue throughout once viewing has taken place .Julie is a true professional she is professional at all times, friendly courteous polite and caring.She understands our needs as a vendor and therefore I feel she is a credit to the estate agency industry .Big Thank you .

Lou · 8 May 2024

★★★★★ 5/5

Trustpilot

Carol Gunn

Estate agents just sell houses, right? Well we certainly found out that in our case the importance of a good, experienced agent was essential. We purchased a new property over the summer 2024 and from the very beginning of the process Carol was always present to provide advice and guidance to ensure that things progressed smoothly. Carol has a wealth of experience in the industry and we are sure without her input and guidance the sale would have fallen through. Carol is an exceptional communicator, very personable, providing us with exceptional support whilst ensuring the sellers teaming were aligned and actions progressed. Even after completion Carol continued to provide support to ensure a smooth hand over with the developer.

Mike · 22 October 2024

★★★★★ 5/5

Trustpilot

Great service from Gemma at PB!

Gemma Carter from Preston Baker did a fantastic job with our house sale. So much hard work and experience went in to it that we are so thankful for. From getting us sold in a matter of days to being right there on the case (daily) as we approached exchange to ensuring it all went according to plan, despite a few bumps along the way! We cannot recommend Gemma enough. Friendly, professional, responsive, knowledgable and approachable. Thank you so much Gemma.

Gwen · 14 October 2024

★★★★★ 5/5

Trustpilot

Great house selling experience with Gemma Duxbury

Gemma Duxbury was absolutely great throughout the process of selling our house. We would highly recommend her. Thanks Gemma.

Kathleen · 5 October 2025

★★★★★ 5/5

Trustpilot

Carol Gunn

We recently met with Carol Gunn on a viewing> The house was not occupied an Carol had been there early put the heating on and lit the log burner. How many other Estate Agents do that?Carol was very well informed on the property.Carol has since valued our current property and was professional in her approach.She is an asset to PB.

Peter · 6 March 2024

★★★★★ 5/5

Google

Laura was genuinely amazing from start to finish, in every way. Not only was she an absolute pleasure to deal with she was incredibly efficient. From our first phone call to me receiving my mortgage offer it only took 3 weeks AND was at an even better rate than initially anticipated. I was kept updated the entire time and she managed to source me something that surpassed all expectations, all whilst being somewhat of a star! I can’t thank her enough and would honestly recommend her to all!

Laura · 16 April 2022

★★★★★ 5/5

Trustpilot

Angela Williams

I would highly recommend Angela Williams.From our first meeting she was so helpful,knowledgeable and her customer service superb.Nothing was too much trouble at any time of the day! Any queries were answered immediately.She made our process run smoothly and is extremely personable.I will without a doubt be asking personally for Angela again.Thank you so much

Emma · 19 April 2024

★★★★★ 1/5

Trustpilot

We’ll never use them again

Our agent was amazing, photos were great and the sale was relatively quick. When we were passed on to the after sales team there were lots of problems. 1 - Pushing wrong dates into the chain for completion without consulting the CONVEYANCERS first. This caused a homeowner to remove his tenant too early and his house stood empty for 3 months. 2 - Tried to get us to PAY the buyer at the bottom of the chain’s rent because they moved out of their rented property too quickly because they thought the sale was going to happen really quickly. See point 1. 3 - Didn’t really care about the move or the people involved in the chain. All they wanted was the thousands of pounds in fees when the move completed. This became apparent at Christmas when there was an attempt to make the move happen before the new year (to recognise the revenue). Once our agent left - under suspicious circumstances - with no communication from Preston Baker to us, the whole thing just fell apart. Our home move never completed. After 2 years of selling and collapsing chains, we gave up.

Simon · 19 February 2026

★★★★★ 5/5

Trustpilot

I cannot recommend Rachel from Preston…

I cannot recommend Rachel from Preston Baker highly enough. She has helped us sell two properties and both times the process was seamless and stress-free. Rachel is extremely professional, knowledgeable, and attentive. She provided us with valuable advice on how to prepare our properties for sale and her weekend sessions attracted a large number of interested buyers. Thanks to her expertise and local knowledge, our houses were sold within hours of being on the market.Rachel goes above and beyond to ensure that the entire selling process is smooth and efficient. She is proactive in liaising with buyers and solicitors, keeping us informed every step of the way. Her dedication and attention to detail truly set her apart from other estate agents we have worked with in the past.I have recommended Rachel to all my friends and they have all had similarly positive experiences. If you are looking for a reliable and trustworthy estate agent who will work tirelessly to get you the best results, look no further than Rachel at Preston Baker. She is simply the best in the business.

Aileen · 29 July 2024