Trusted Agent profile · Leeds
★★★★★
916 reviews across 3 platforms
15 Park Place, Leeds, LS1 2SJ
Hunters's office in Leeds, at 15 Park Place, is rated 2.9 out of 5 across 916 reviews on three platforms, including 307 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleHaving been with a number of letting agents over the last few years I can honestly say these guys have been by far the best. Everything has been so easy and they are always on hand if you need them. If, for what ever reason I do decide to move I will look at their properties first to try and stay with them.
1/5
TrustpilotThis estate agent are useless
This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid
5/5
TrustpilotGemma gave great service…
Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them
1/5
TrustpilotThis is one of the worst company ever
This is one of the worst company ever. My deposit is stuck with them for more than 4 months now. mary.mcgarry is the worst representative to work with. they never respond. we have been following for 3 months over call and emails but they pick up call and then keep saying we will get back to you. Never wok with Hunter.
5/5
GoogleIt was quick and easy process from Hunters. Really we are happy with the service provided by them until today. Quick response and callback service. They listen to our requirement and provide what we asked for. Special Thanks to Rachel Killeen, who has helped and support us for smooth process. Happy Christmas and New Year wishes to Hunters Team. Regards, Manikandan Rajagopalan
1/5
TrustpilotEstate agent was the rudest I've ever…
Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.
5/5
TrustpilotHunters Percy St Branch Newcastle Upon Tyne.
I needed to sell a flat & came out of M & S & saw Hunters I went in & was greeted warmly by Bo TsangThe way Hunters photographed the flat was lovely &the video of the property made people feel they wereinside the flat. Anytime I contacted Bo Tsang or Steph-Pert-Thomas I got good service & any concerns were addressed quickly. Way Above Average help, lovely people who do their very best fora customer. I used the Percy St Branch in NewcastleIf you need to buy or sell go to HUNTERS
5/5
GoogleKirstin provided a fast and efficient service. She has very good communication skills and very person centred and approachable.
Thank you for your lovely review of Kirstin.
5/5
TrustpilotHunters, Elland
Hunters, Elland.Grateful to have Chantelle and the team assisting my elderly mum who really struggles with online use. Nothing was too much trouble for them and they took the extra time to get her moved in properly.Lovely staff and very helpful.
5/5
GoogleWhen we were recently in the process of renewing our contract, Kirstin was very helpful and proactive, making everything much easier for us.
5/5
GoogleI’ve used hunters for years to rent several of my flats and I would never think to use another agent - they are extremely professional and take all the stress of renting my flats away. The whole team is great but Kate, Jeremy and Luke in particular are a pleasure to work with. They are extremely helpful, knowledgeable and very quick to respond to any queries/issues.PositiveResponsiveness, Professionalism
Thank you for your review. It's pleasure doing business with you Ayesha.
5/5
TrustpilotExcellent service from Shaheel Bucktowar
Someone recommended Hunters to sell our property, Shaheel Bucktowar was the agent who successfully sold it at the asking price and literally within 2 weeks!He gave good advice and listened to what we wanted.He communicated throughout and I was super happy with the whole service.I will definitely be recommending Hunters.
5/5
TrustpilotLisa Horsey what a Diamond she helped…
Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa
5/5
GoogleGreat service from Jordan and the team let my penthouse on the first viewing after morgans had it on for several weeks!
Thanks Tony!
5/5
GoogleMy flatmate and I are truly impressed with the service provided by the team at Hunters, in particular our agent Rachel went above and beyond to make our move as easy and smooth as possible. By far the most professional and reliable estate agents I have encountered and would definitely contact again. Thank you for all your hard work! Alex
5/5
GoogleAmazing service. I needed to bring my move in date forward due to a leak making my previous property unliveable and Kate managed to process everything at great speed to make this possible. I could not be more grateful for Kate’s support and have never had such quick service and efficient levels of communication from a letting agent before.
Thank you Amy for your wonderful 5 star review Kindest Regards the Hunters lettings team
1/5
TrustpilotWould not reccomend
We bought our house through Hunters. Would wait days for responses to emails, take multiple attempts to get them to pick up the phone and when we did get our new home we found that it was full of an absolute mountain of crap. So much for any due diligence before selling the house? Do they not check that the previous owners leave it in an acceptable state before handing it over?
1/5
TrustpilotUnprofessional - don't use this company
I am a landlord to a small studio in Leeds. Kirsten Airs agreed to drop their 12.5% plus VAT fees down to 10% including VAT, but then didn't do so. She has been avoiding my calls ever since, despite me threatening legal action and to raise a complaint with the ombudsmen. If you are a landlord, I would suggest you don't use this company.
5/5
GoogleI can’t recommend Hunters enough. They have let my property for years & I have never had any issues. My point of contact (Kirstin) has been great from the get go, very professional & easy to contact.
Thank you Jordan for taking the time to leave us a review - we really appreciate it!
1/5
TrustpilotDon't fix the leak for 8 months
They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.
1/5
TrustpilotRude Agents
Rude Agents , impolite responses and not helpful at all .
1/5
TrustpilotOne of the WORST agencies you can work…
One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.
1/5
TrustpilotTHIS RELATES TO HUNTERS IN NORTHENDON…
THIS RELATES TO HUNTERS IN NORTHENDON M22 4FZ.I have been using Hunters for the last two years and I have to say they are shocking and that is an understatement. Do not use this company. You constantly have to chase them to do things which your paying them for and they never answer their phone. This place is run by Alan who seems to have a chip on his shoulder and under him is John who simply makes it up as he's goes along. I've just ended my agreement with them and my tenant called to say despite promises from them to refund the deposit he still hasn't been paid and could I call them I just did to help him out and was told by Alan they no longer work for me. Just being an absolute idiot with an attitude. He then hung up on me. I went their last week to get the keys back and Nick had been dealing with my account, got told by John he wasn't there and then 5 mins later he walks out of the back room. Just a couple of examples of the way Hunters operate. Stay away from them is my advice. Plenty of estate agents in this area to go to.
1/5
TrustpilotDealing with anyone is this company is…
Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again
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Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
