5/5
TrustpilotVery Satisfied
Thank you once again to Better Move for all their hard work, yet again have come through for me, and I’m now on my 3rd property in my portfolio. Look forward to our next dealings.
Trusted Agent profile · Leeds
Bettermove Leeds reviews
★★★★★
1,314 reviews across 2 platforms
20-22 Bridge End, Leeds, LS1 4DJ
Bettermove's office in Leeds, at 20-22 Bridge End, is rated 4.4 out of 5 across 1,314 reviews on two platforms.
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Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThey are very polite 🌺
Nice company very respectful
5/5
TrustpilotHighly recommended!
Excellent service from start to finish. My house was sold within a few months after being on the market with a high street estate agent for two years and the staff were always extremely helpful.
5/5
TrustpilotDelighted!
Delighted!We are absolutely delighted with the service we have received from Bettermove. They have gone above and beyond to sell our home and made the process so easy for us. Thank you Bettermove!!!
3/5
TrustpilotExtraordinary efforts by the Bettermove Team…
Despite extraordinary efforts by the Bettermove team, sadly we were not able to close a deal in 30 days because of the unrealistic offers made by numerous potential buyers.
5/5
TrustpilotJulia Sillers looked after our purchase…
Julia Sillers looked after our purchase very well, so has been very professional, yet very approachable throughout the whole process. We would be very happy to use her services again.
5/5
TrustpilotVery Professional
Very Professional. Good Stuff
5/5
TrustpilotJulia couldn't have been any better
Julia couldn't have been any better, she was always available when needed, I can't really put it all into words how satisfied I am she's a credit to ur company a absolute star x
4/5
TrustpilotVery quick and efficient service
Very quick and efficient service, lots of correspondence.
5/5
TrustpilotGood news
I have dealt with Bettermove for quite a while now and have found them to be a friendly, helpful and professional bunch with great knowledge of the property market.
5/5
TrustpilotGreat company
Good comunication,very helpful and real professional.Got the keys in 2 daysWell done guys!
5/5
TrustpilotExcellent estate agent
Excellent estate agent - Julia really helped a lot and was very communicative. A very smooth process and move, even though there was a pandemic that didn’t help anything!
4/5
TrustpilotTheir customer service was good and did…
Their customer service was good and did everything I asked of them
1/5
TrustpilotI cancelled my agreement by email…
I cancelled my agreement by email within the 14 day cooling off period but Bettermve used all sorts of excuses so i have to pay there commision avoid this company
5/5
TrustpilotOffered a service, delivered it
Offered to sell my house within 30days and I would get a pre agreed amountAnything above and beyond they kept as commissionSale agreed within 6 days
5/5
Trustpilotgreat service and good communcations…
great service and good communcations house sold within the time as advertised
5/5
TrustpilotReview
Staff are motivated,warm and helpful. Much better service than most of the other estate agents I have had dealings with. Theo and Rory in particular have been great.
5/5
TrustpilotReview
Good communication
5/5
TrustpilotBrilliant service from Joe at…
Brilliant service from Joe at Bettermove, supported and assured me threw out the sale process 👍🏻
1/5
TrustpilotAVOID AT ALL COSTS
Agent replied · 4 June 2026
We are sorry to hear that you feel disappointed with your experience. The reason one of our account managers contacted you shortly after the initial conversation was simply to carry out a quality control review. This is a standard part of our process to ensure all details have been understood correctly, the offer has been accurately explained, and there have been no misunderstandings before anybody proceeds further. Where any concerns or discrepancies arise, we would always rather address them immediately at the outset than later down the line after solicitors have been instructed and everybody has invested significant time and money into the process. As you mentioned yourself, this follow-up conversation took place within around five minutes of the original discussion, so no lengthy commitment or ongoing process had taken place before the matter was clarified. We appreciate that not every offer or outcome will suit every homeowner, but we do believe transparent conversations upfront are far better than discovering issues much later in the transaction.
5/5
TrustpilotSimple15/05 /23
Simple, professional, speedy service, polite, straight forward !Easy peasy!
5/5
TrustpilotGreat
Great, l was extremely excited about the service they offered to me.
3/5
TrustpilotHi I am looking for a one bedroom flat…
Hi I am looking for a one bedroom flat or two bedroom house anywhere with no guarantor as I don't know anyone
4/5
TrustpilotVery obliging and quick to respond to…
Very obliging and quick to respond to your query
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bettermove hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
