Trusted Agent profile · Leeds

Auction House Leeds reviews

4.8

★★★★★ Excellent

1,239 reviews across 2 platforms

First Floor, Caledonia House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY

Auction House's office in Leeds, at First Floor, is rated 4.8 out of 5 across 1,239 reviews on two platforms, including 147 Google reviews rated 4.9.

Google logo

4.9 / 5

147

Reviews on Google

This office

Trustpilot logo

1,092

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would like to thank Mark Upston for…

I would like to thank Mark Upston for his continuous help throughout the auction progress. The support Mark gave made a difficult sale possible. at all times Mark was professional and guided the sale through.I would not hesitate to recommend Mark.Many thanks.

Christine · 24 November 2021

5/5

Trustpilot

dan's knowledge of the property market…

dan's knowledge of the property market is excellent... always there to help and a pleasure to deal with

Rob · 21 November 2024

Agent replied · 29 December 2024

Hi Rob, thanks for the excellent review! We'll be sure to pass your fantastic feedback on to Dan. Best, Auction House

5/5

Trustpilot

Auction House

Auction House, Helen Plumstead specifically, made the selling of my parents house easy and stress free. I had 1 meeting with Helen at the property and weekly update phone calls thereafter and the property was sold at the next auction.

Customer · 21 September 2023

Agent replied · 12 June 2024

Thank you for your great feedback, we'll be sure to pass this on to Helen too. All the best - Sam

5/5

Google

Professional and extremely helpful. Would highly recommend

Danny · 16 April 2025

Agent replied · 24 August 2024

Thanks Danny, glad we could help👍 …

5/5

Trustpilot

very active team in your company and…

very active team in your company and pleasant people to deal with, very much recommended, thanks again the whole team

R · 15 October 2024

Agent replied · 23 October 2024

Hi, it's great to hear you had a good experience dealing with the London team, thanks for leaving a review! Best, Auction House

5/5

Trustpilot

I have just sold a property via auction…

I have just sold a property via auction house and was supported at every step by Ross and Eilidh. Their dedication and customer service skills were excellent and made the stressful process of selling a home seamlessHighly recommended

Lorraine · 3 November 2023

Agent replied · 12 June 2024

Hi Lorraine. Thank you for your great feedback, we're so pleased you had a great experience with Auction House Scotland. All the best - Sam

1/5

Trustpilot

Buyer Beware

Mysteriously sold properties reappear for sale again after being sold at the auction.Auction House uses gas lighting techniques. If you successfully bid a property the auctioneer will catch you off guard by using aggressive bullying techniques and language to collect deposits. They claim I didn’t do my due diligence, when in fact they can’t substantiate why last moment critical Lease information was added to their Notices just prior to the auction, while the Lease header had irrelevant misleading information and the auctioneer didn’t bother to notify bidders during their live auction about critical Lease documents being added last moment. The auctioneer sent me a email claiming I would lose my deposit of 6200 pounds as a penalty if I didn’t proceed with a transaction (which turned out to be a scam) and then they took 27200 pounds. . Keep well clear as this auctioneer in London, UK is operating a Ponzi scheme - They appear to make their money from allowing dodgy sellers use unethical practices to sell and resale the same properties and collect deposits.

Marz · 19 January 2023

5/5

Trustpilot

Whoever I spoke to they were always…

Whoever I spoke to they were always helpful and honest and nothing was too much trouble.

Jenny · 6 December 2024

Agent replied · 29 December 2024

Hi Jenny, thanks very much for leaving a review! Best, Auction House

5/5

Trustpilot

SOLD A PROPERTY

I used gary Davidson at the east Anglian region office, I found them very helpful in managing the selling of a property within our portfolio. Gary was particularly helpful in arranging all the paperwork and viewings, I didn’t really have to do anything, 10/10

Gary · 25 April 2021

5/5

Trustpilot

Very easy to deal with

I would really recommend this auction house. Chris Jackson who was really friendly kept me fully informed from start to finish. Also his colleague Stephen Schofield was also of great help.

Carole · 3 February 2023

5/5

Trustpilot

A real pleasure

A real pleasure doing business with the Auction House. Very efficient and great communication. Helpful and friendly. A Big thank you and appreciation to Chris Jackson and Stephen Schofield. Celebrating the exchange on properties!!! I definitely recommend The Auction House and will use them again.

Karen · 1 April 2023

Agent replied · 12 June 2024

Hi Karen, thank you for taking the time to share your feedback. We look forward to working with you again in the future! All the best - Abi

5/5

Trustpilot

The auction house will do absolutely everything to get you the best price

I can recommend this auction house to anyone, very professional and will go the extra mile to do the best for you, with updates along the way, they do their upmost to get you the best price. 5* all the way, many thanks

Mr · 26 May 2023

Agent replied · 12 June 2024

Thank you for your great feedback. All the best - Sam

5/5

Trustpilot

Auction House North Wales

Exceptional service from Dan at Auction House North Wale. The service provided was of the highest standard. Would definitely use again.

Llyr · 11 September 2024

Agent replied · 23 October 2024

Hi Llyr, thanks for your excellent review of Dan's service and the Auction House North Wales team! We look forward to working with you again. Best, Auction House

4/5

Trustpilot

Auction House dealt with the admin on…

Auction House dealt with the admin on this occasion: my substantive communications were with the joint auctioneers. The process was efficient, with perhaps somewhat too many emails if anything.

Peter · 17 April 2024

Agent replied · 12 June 2024

Thank you Peter for your review, we are so pleased to here you found the process to be efficient. Best wishes - Lauren

5/5

Trustpilot

2 viewings with Dan

2 viewings with Dan arranged at short notice, very helpful and one was way outside normal hours. Exceptional service as always, highly appreciated.

Darryl · 2 August 2024

Agent replied · 23 August 2024

Hi Darryl, thank you for leaving a positive review. It's wonderful to hear that you received exceptional service from Dan at Auction House North Wales. Best, Auction House

1/5

Trustpilot

To many fees house packed full of furniture

To many fees added to sale price, house packed full of furniture I have had to remove. Definately a sellers site no good for buyer

Twat · 28 June 2024

Agent replied · 23 August 2024

Hello, thank you for your feedback. We pride ourselves on being transparent to our buyers. The fees and requirement to remove furniture from the property were stated in the special conditions within the legal pack. Our property listings do state an Important Notice to Prospective Buyers as follows: We draw your attention to the Special Conditions of Sale within the Legal Pack, referring to other charges in addition to the purchase price which may become payable. Such costs may include Search Fees, reimbursement of Sellers costs and Legal Fees, and Transfer Fees amongst others. This information was made available to all prospective buyers and should form part of your decision making process before proceeding to bid on the property. Performing your own due diligence is essential when buying a property at auction. Kindest Regards Auction House

5/5

Trustpilot

I very happy to see that auction house…

I very happy to see that auction house staff have tried their best to feed me with all information & queries I raised. My thanks to all the members of staff for their support & cooperation.

Abdul · 11 November 2023

Agent replied · 12 June 2024

Hi Abdul, thank you for your great feedback. We'll be sure to pass this on to the East Anglia team. All the best - Sam

5/5

Google

5 star service and results from James and the team

Saif · 16 June 2021

Agent replied · 15 June 2024

Great to see your feedback Saif

5/5

Trustpilot

They were so helpful with the whole…

They were so helpful with the whole process. They explained everything in terms that you can understand

Jason · 1 November 2024

Agent replied · 29 December 2024

Hi Jason, it's fantastic to hear you received helpful and clear explanation of the auction process! Best, Auction House

5/5

Google

Very professional service who made the selling process a very easy and quick one, property sold for more than expected and above local estate agents valuation so very happy on all counts! Special thanks to Chris who took the time to explain everything so well, would certainly recommend Auction House

Dave · 17 June 2018

5/5

Trustpilot

Great communication

Great communication, the whole team always had time to talk, knowledgeable and helpful. Never seemed pushy. Just a decent pleasant honest process. Thanks to you all, stu

STUART · 12 May 2024

Agent replied · 12 June 2024

Thank you, Stuart, for your review of Auction House; we are so pleased to hear you received great communication throughout the experience. All the best - Lauren

5/5

Trustpilot

Selling a property at auction was…

Selling a property at auction was totally new to us but Andy and Catherine at Auction House made it seamless assuring us honestly from start to finish. We set a guide price and achieved over that so left the experience happy.

Caroline · 21 June 2023

Agent replied · 12 June 2024

Thank you for your review. We'll be sure to share your kind words with Andy and Catherine too. All the best - Sarah

5/5

Trustpilot

So far the service we have received has…

So far the service we have received has been excellent, extremely helpful and very friendly

Anne · 26 November 2024

Agent replied · 29 December 2024

Hi Anne, it's great to hear you have received excellent service, thanks for leaving a review. Best, Auction House

5/5

Trustpilot

Using Auction House proved to be very straight forward.

The communication was excellent. Personal phone calls as well as Email confirmations. Always quick to respond, in a friendly manner, with clear information. It made the whole process very easy.

James · 10 March 2024

Agent replied · 12 June 2024

Hi James, thank you for your great review! We're really pleased you had a great experience with the Auction House East Anglia team. All the best - Sam

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