Trusted Agent profile Β· Leeds

Ad Hoc Property Management Ltd Leeds reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

669 reviews across 3 platforms

Mortec Park, York Road, Whinmoor, Leeds, LS15 4TA

Ad Hoc Property Management Ltd's office in Leeds, at Mortec Park, is rated 4.4 out of 5 across 669 reviews on three platforms, including 50 Google reviews rated 4.4.

Google logo

4.4 / 5

50

Reviews on Google

This office

Facebook logo

4.0 / 5

59

Reviews on Facebook

Business-wide

Trustpilot logo

560

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

The agent for Ad Hoc,Hasnat was a…

The agent for Ad Hoc,Hasnat was a pleasure to deal with from start to finish. All my questions and requests were dealt with promptly and professionally. He even waited for me for 3 hours when I was delayed travelling from Manchester to London and gave me a tour of the local area with tips on local amenities places to go out etc. I have no hesitation in recommending and hoc to anyone in need of accomodation. Excellent, professional and friendly service.

Jon Β· 18 September 2021

5/5

Trustpilot

Great PR

I have dealt with Rebecca from the start and she has been an immense help to myself especially and within the house; she is also thought highly of by others within these premises.Being that constantly cheerful hasn’t hurt either.

Bruce Β· 14 November 2024

5/5

Trustpilot

So friendly explained everything very…

So friendly explained everything very well thanks alot

Ahmad Β· 18 March 2026

Agent replied Β· 5 June 2026

Thank you for your kind words. We are glad to hear everything was clearly explained and that you had a positive experience. Kind regards, The Ad Hoc Team

4/5

Trustpilot

Ad-Hoc Review

I moved in to the property over a year ago when ad-hoc took over this house. The property has been in a good condition and due to building a good relationship with ad-hoc as a house, we have really been left to it. Being a house of 4 and having some control in who gets to move in has really meant harmony and also meant we have built a nice family and all enjoyed living under the scheme. Like every project, there were some small teething issues at the start, no one knew the electricity was on a meter until there was no power and there was an delay in to fixing issues. But this is contractual stuff between them and the owners . However once we spoke to the ad-hoc team (particularly Paul), Ad-hoc have been brilliant land lords especially through the pandemic. They are always at the end of the phone, fixed maintenance issues quickly and really worked hard to make sure everyone in the house has the best experience. Trina is also amazing, she is always at the end of a phone and is so efficient in sorting out paper work, and we have plenty of notice when people come on site. This is my second guardianship and I have been a guardian for 4 years now with multiple companies. I would recommend people understanding about being a guardian before moving in. It is very different to renting! The properties will never be amazing because most are getting knock down, you live with multiple people and you have to build some sort of community, but that is reflected in the price. I pay about Β£150-200 less than the average room in Winchester when you add bills.I would say Ad-hoc is a partnership, they are keen to make sure you have a good experience but you have to build that relationship with them too.

Dom Β· 19 May 2021

4/5

Trustpilot

Guardianship 2020

I became a guardian in Jan 2020 and have only recently moved out. I found the experience to be mostly positive, I liked living in a quirky building (where I was able to save a lot of money due to the license fee being considerably lower than renting privately) I got lucky with my housemates, we all got on fine, bar a few housekeeping issues, but that is normal wherever and who ever you live with! My only gripe was the emergency out of hours number, almost impossible to get hold of anyone and they never called back. Had to call them twice during my stay and was a bit of a disaster and this definitely needs some attention. However, Victoria who was our Guardian Recruiter was excellent and responsive to any problems we had, and always got the issues sorted! She is an asset to Adhoc and was always very helpful and friendly! Thank you! I would recommend someone who is open minded and quite laid back to take on a guardianship, and if they do end up sharing with others to try and implement some ground rules at the very start to avoid rows later on down the line (cleaning/loud music late at night etc!)

LK Β· 7 April 2021

5/5

Trustpilot

Straightforward moving and great staff

I have been a guardian for nearly 3 years now, and have experience with other guardianship schemes. Adhoc have made things really easy to get settled, and it has been a very fair and professional service throughout. Definitely my best experience out of all guardian schemes so far. Hasnat has been brilliant the whole way through, and has dealt with the entire process very thoroughly. All round really happy with my decision to join Ad hoc.

Morgan Β· 16 December 2021

5/5

Trustpilot

Very nice and really easy going transition, thanks to Robert Cross and Lois Smith

Absolutely super great , very quick and very professional, I would like to thank Robert Cross and Lois Smith , both extremely very nice people, made my transition very easy and smooth, and the place I have now is superb , just what I was looking for, So thanks again Rob and Lois

CHRISTOPHER Β· 28 January 2024

5/5

Trustpilot

Loved living as a guardian

Loved living as a guardian. Although it's not easy sometimes to share your living space with other people and conditions could be challenging at times it's still my favourite way to "rent". I lived in a school for few years and then in a church for another few years. Paying less for rent meant that I could travel more/ work less. Ad Hoc Property Management is quite good as well. They resolve issues quickly and they always had friendly and professional staff on call. I reached out to Robert on several occasions. Rob was always helpful and kept in touch to make sure any issues I had were resolved. Grateful for this experience!

Olga Β· 4 March 2021

5/5

Trustpilot

Excellent service - approachable and responsive always

Hasnat is a real pleasure to deal with! I moved in to an adhoc property on 30th November - as I’ve never had a guardianship before I feel like I had so many questions, but all along Hasnat was really helpful and never made me feel like I was annoying him! He had a plumber out to me the same day I moved and got my issue resolved & has been really approachable and responsive throughout.

Jess Β· 2 December 2021

5/5

Trustpilot

Value for money accommodation.

I was a Guardian for Adhoc for 3 yrs and I will say that my experience was positive, unusual accommodation in a commercial building, for the very reasonable price you pay per month the space you get is often more than you need, the service by Adhoc is excellent too and any issues raised are dealt with promptly. When the ceiling in my room had cracked and fell in which made the room uninhabitable Rob Cross from the Liverpool office found another room for me to live in while repairs were being undertaken to the ceiling in my own room, the repairs were subsequently carried out soon after. If you want low cost accommodation in an unusual setting then I’d recommend Adhoc.πŸ‘

William Β· 12 February 2021

5/5

Trustpilot

I have twice been a guardian with Ad…

I have twice been a guardian with Ad Hoc property Ltd, and I have been very impressed with how the operate. For me personally, I have benefitted a lot in terms of paying very reasonable rent, with very comfortable accommodations. Being with Adhoc has given me the platform to save money to obtain my own property, something I could not have done with out being in an accommodation with Adhoc. The agents are also very helpful and friendly and proactive, especially Ellie Esan, I can not praise her professionalism enough. All in all, a very good company to go with if you thinking of saving money and living comfortably.

Ben Β· 10 February 2021

5/5

Trustpilot

Excellent service from friendly and helpful people

I found the staff at the Bristol office friendly approachable and helpful. They've responded to any concerns I had as a property guardian promptly and well. The induction was professionally conducted and I could move in quickly which worked for my new job. The rent is low which is a plus for anybody looking for their first place to rent. Big thanks to Rory and Trina for their help moving in and Mark for fixing any and all problems in my property!

Susie Β· 10 February 2021

5/5

Trustpilot

Super cheap, gorgeous living!

Me and my partner rented a 3 bed end terrace house whilst the landlord had it on the market to sell. It was a nice house and we couldn’t have afforded anything like it had it been β€˜regular’ price for the area. It suited us really well as young professionals. We found it on Rightmove just as a regular rental but Ad Hoc made themselves clear about what we should expect. I booked a viewing with Ellie and as soon as I turned up I felt really comfortable with her. I went to view the house on my own which I was a little worried about because I never know what to check for but she talked me through everything and made sure I understood and I was happy. The house was fantastic, our dream house really, spacious, friendly neighbourhood, well equipped kitchen, a garden... the lot!Whilst we lived there the front door lock broke, we called Ad Hoc and they called a repair man who came out the same day and fitted a new lock and gave us the keys. The landlord changed his mind on selling and decided to move in and do it up after 4 months of us living there so we had to move out. We were gutted but not surprised as it had all been explained to us when we signed the contract.We have a family now and therefore living in a guardianship wouldn’t work for us but if you’re flexible you can really experience some great living for a price you wouldn’t find anywhere else.Overall our experience with Ad Hoc was fantastic and Ellie was so brilliant to communicate with, it was nice to deal with a female lettings agent. I felt like I was taken seriously and was comfortable chatting with her through the whole process.

Crystal Β· 8 February 2021

5/5

Trustpilot

Excellent Experience with Ad Hoc Property

I moved in to an Ad Hoc property in Wellington, Somerset in August 2020 which is about 6 months ago at time of writing.My experience so far has been great. I have a nice, warm spacious room with an en-suite toilet. The shared cooking and washing facilities are good and the other residents are friendly and helpful. There is also ample free car parking on the premises. I would have no hesitation in recommending Ad Hoc to a new resident.Trina and Steve from Ad Hoc look after us very well with regular communication, building checks and fire alarm tests.

Charlie Β· 8 February 2021

5/5

Trustpilot

Excellent service

I deal with Martin and Craig from the York office and they have been great. Very helpful, professional and friendly service in all my dealings with them. Just as an example; there was an issue with the heating recently [not an emergency] and they had the heating engineer out the next day. I called them on a few occasions, in the first few days after moving in, and they have never ignored my calls or messages. Guardianship may not be for everyone, so Martin explains everything clearly and concisely. There are no surprises. You don't actually have to DO anything tbh - the mere fact that, responsible mature, people are living in the property is all that's required to give the property owner peace of mind. Thanks Martin and Craig, keep up the good work.

Sultan Β· 3 February 2021

5/5

Trustpilot

The experience was great

The experience was great. But the process takes longer time. However, the agent (Julius ) did a good job.

KENNETH Β· 8 August 2026

4/5

Trustpilot

Good property management company

Easy to deal with and very helpful whenever we had a problem with a Live In Guardian (LIG). Most of the LIGs were very good (we had an average of about 15-16 over a 12 month period) but the odd one did require urgent action and Ad Hoc responded very quickly. Their accounting team needed a few pushes to transfer money due to us but this was only in the first couple of months, thereafter all good. I dealt with Zack who was excellent throughout.

PAUL Β· 29 January 2021

5/5

Trustpilot

This is my first Adhoc experience but…

This is my first Adhoc experience but hopefully not my last. I have used the Property Guardianship with Ad Hoc for a short term 3 month period and I can highly recommend them. Daryl has been great both during the application process and during my term in the accommodation. Both Daryl and Nicky have been very professional and have sorted out any issues that have arisen in a swift manner with great ongoing communication. Highly recommended

Jackie Β· 28 October 2021

1/5

Trustpilot

What a disgrace

What a disgrace, wouldnt recommend adhoc to anyone. All attempts to contact the Liverpool branch and finances was and were futile. Give this company a wide, wide birth.

Terence Β· 3 June 2026

5/5

Trustpilot

Kasia Korona from Ad Hoc Birmingham…

Kasia Korona from Ad Hoc Birmingham branch is by far the most professional and caring person I've came across out of all letting agencies. Very helpfull and quick to respond to emails, calls etc. Many thanks to Kasia for making my life easier.

Jokubas Β· 19 July 2024

1/5

Trustpilot

Rent Raise every 6 months and poor management.

Be ready for a rent raise every 6 months.

Al Β· 20 February 2026

Agent replied Β· 5 June 2026

Thank you for your feedback. We are sorry to hear that your experience has not met expectations and appreciate you sharing your concerns. We would like the opportunity to review the issues you mentioned. Please send the details to complaints@adhocproperty.co.uk so we can look into this further. Kind regards, The Ad Hoc Team

5/5

Trustpilot

Loving it so far!

Definitely the best property management company I've dealt with since moving to the UK. Rob here in Liverpool has been wonderful - super friendly, responsive, and helpful. Also totally transparent and honest, which I'm sure we all know is an absolute rarity in this business. Thank you!!

Lisa Β· 2 May 2024

4/5

Trustpilot

Friendly Staff

Victoria at AdHoc has always been friendly and has done her best to help us out when we’ve had problems at the house. Guardianship has been a really cheap way to rent a super cool house, the only problem is that it came with a 1 month rolling contract, which would have been great if I’d wanted to leave voluntarily, but the house got sold so now I’m scrapping about trying to find somewhere else to live.

Laura Β· 21 July 2021

5/5

Trustpilot

Spent two and a half years with Ad Hoc

Spent two and a half years with Ad Hoc and I found them helpful, friendly and very professional. I would certainly use them again if I ever need to. I made lots of new friends from all walks of life. Very happy with the accommodation, clean and comfortable, with all amenities, who could ask for more. Special thanks to Claire and Luke (Birmingham office) for being so kind and helpful during my stay. 5 star all the way....

Kelvin Β· 1 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ad Hoc Property Management Ltd's Google reviews

Questions about Ad Hoc Property Management Ltd Leeds

How many reviews does Ad Hoc Property Management Ltd Leeds have?

Ad Hoc Property Management Ltd's Leeds office has 669 reviews across three platforms: 50 on Google, 59 on Facebook (across the whole business), 560 on Trustpilot (across the whole business).

What is Ad Hoc Property Management Ltd Leeds's rating?

Ad Hoc Property Management Ltd Leeds is rated 4.4 out of 5 across all 669 reviews, and 4.4 out of 5 on Google from 50 reviews.

Where is Ad Hoc Property Management Ltd's Leeds office?

Ad Hoc Property Management Ltd Leeds, Mortec Park, York Road, Whinmoor, Leeds, LS15 4TA.

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