Trusted Agent profile · Leconfield

Wakefield and District Housing Leconfield reviews

1.6

★★★★★

169 reviews across 1 platform

Main Street, Leconfield, HU17 7NQ

Part of Wakefield and District Housing, see every office.

Wakefield and District Housing's office in Leconfield, at Main Street, is rated 1.6 out of 5 across 169 reviews on 1 platform.

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Reviews

Every review we hold for the Leconfield office, from every platform, shown as written. First names only.

1/5

Trustpilot

If I could rate lower I would

If I could rate lower I would! I've been a tenant for just over a year now after having to beg for years to be given a flat,was told this street was quiet but nothing but parties,domestic abuse,criminality and the occasional body bag! Repairs are absolutely terrible,flat was absolutely a health hazard and was covered in animal feaces and hair everywhere, bath was black and green and was still full of filthy water on my viewing day,wdh never even considered they should fumigate or at least clean before allowing a potential tenant to view it! I got a measly 70 quid decoration voucher which surprise surprise can only be spent in the dearest shop in Castleford! They also refused to put a new kitchen in as they said I'm chargeable for the damage? How can you justify that when you know it was like that when I moved in,I made it clear at the time to the officer who showed me the home that I thought it was disgusting but needed to get out of the unlicensed HMO I was living in! Also wdh slammed me with spark energy and I've since found out that this is not allowed, I've had a terrible lengthy battle trying to change supplier, been threatened with bailiffs for money I don't owe as I'm pre pay,as you know they went bust but still didn't stop them trying to extort money from someone who is classed as vulnerable, we are only vulnerable when it suits them,if you tell them you need help they completely fob you off or try getting loads of other people involved with you that do nothing but give bad advice and make your mental health drop immensely! Advice from debt management team,Michelle wdh," maybe you should not declare you have a lodger" thanks for that but that's benefit fraud!

Paula · 21 February 2020

1/5

Trustpilot

Don't bother- useless

TOTALLY AGREE WITH G Burrow BELOW!!!! Don't bother! They charge nearly as much rent as a private landlord but they give you a rubbish dump to live in and never decorate. They have no respect for anyone's health and wellbeing and cause trouble all the time. They also try to get people to leave!I also think they make people more ill with their rubbish attitude and bullying tactic. They want closing down!

P · 19 November 2021

5/5

Trustpilot

Ok so over the last couple of weeks I…

Ok so over the last couple of weeks I have had issues with my heaters. I rang and reported it on the one call number. I've had to call a couple of times as they keep breaking. I've spoken to three different people who have all been so understanding and helpful. They weren't miserable infact were so polite and happy to help they were a joy to speak to. The Electrician that came out 3 times has been amazing. So a massive thank you to you all.

Tina · 14 November 2019

1/5

Trustpilot

Rent increase of £32 a month from…

Rent increase of £32 a month from April, What the actual hell. We are struggling with no help from you guys and then this, Andy you greedy sod.

Daz · 3 March 2023

Agent replied · 15 June 2024

Thank you for your feedback Daz Firth. Rents are calculated in line with inflation and Government policy. If you are struggling, we have support and services that may help, so please get in touch on 0345 8 507 507 if you’d like support or if you have any specific questions about your rent.

1/5

Trustpilot

Wdh don't care about how their tenants…

Wdh don't care about how their tenants live nor the conditions of their properties I wouldn't recommend wdh to any one

Rabecca · 10 August 2023

Agent replied · 15 June 2024

Hi Rabecca Ramsden, We're incredibly sorry that you're unhappy with WDH and wouldn't recommend us. We'd like to hear more about your issues and see if we can help you. Please call us on 0345 8 507 507

1/5

Trustpilot

Housing and repair and things that go…

Housing and repair and things that go wrong

Dean · 21 March 2024

Agent replied · 15 June 2024

Hi Dean Gregory We're sorry to hear you're unhappy and feel you have had a bad experience with reporting a repair. We would like to talk to you further about this issue to try and solve the problem. Please contact us on 0345 8 507 507.

1/5

Trustpilot

Your not kidding arebyou total rip off…

Your not kidding arebyou total rip off & certainly no repairs to any standard what so ever & this 1 bed bungalow cost my wife & I £126 per week

Harold · 4 June 2022

Agent replied · 15 June 2024

Thanks for your review, Harold Barker and we're sorry to hear you're unhappy with our services. If you’d like to talk about your experiences and issues with us, please call us on 0345 8 507 507.

1/5

Trustpilot

Bullied,Lied to

Bullied,Lied to, Encourage neighbour to damage our fence. Should be renamed as their worker stated. We dont do this and we dont do that. WDDT & WDDT !!!!!! Says it all

Maxine · 27 March 2022

Agent replied · 15 June 2024

If you would like to discuss your circumstances, please get in touch. We’ll do what we can to help.

1/5

Trustpilot

A CHOICE BASED LETTINGS THAT IS FLAWED

Wakefield district housing claim to be choice based lettings and house people in date order of membership yet they don’t do what they say infact they do the opposite and people are clearly discriminated and victimised and I’m living proof and sooner or later I will be getting justice for how they’ve treated me which is (ABSOLUTLEY DISGUSTING) and I’ve got all the evidence to prove this .

Gareth · 23 May 2021

1/5

Trustpilot

Absolute joke

Absolute joke, been trying to talk to somebody for the last 48 hours regarding my shared ownership sale. No answer and no call back. Very poor service considering I am unable to arrange this myself due to their rules.

Peter · 23 February 2024

1/5

Trustpilot

Stressful shared ownership only want to…

Stressful shared ownership only want to keep people on benefits to milk them

Nathan · 3 October 2023

Agent replied · 15 June 2024

Hi NathanWe are sorry to hear that you are disappointed with Shared Ownership, which is an affordable way for many to start to become home owners by initially purchasing a share and often progressing to full ownership. If you wish to discuss this in further detail please contact us on 0345 8 507 507

5/5

Trustpilot

WDH is great

WDH is great, excellent service,kind staff members and straight forward system.Cannot ask better..

Istvan · 22 September 2023

Agent replied · 15 June 2024

Thanks for your great feedback, Istvan Toth. If you do ever need anything, please don't hesitate to call us on 0345 8 507 507

1/5

Trustpilot

The review is 100% honest.....

The review is 100% honest and fair considering the quality of property i got and the low standards of customer service. Sorry! I can not recommended!

Iulian · 24 November 2021

Agent replied · 15 June 2024

Thank you for getting in touch. If you wish to discuss this in further detail please contact us on 0345 8 507 507

1/5

Trustpilot

Avoid At All Costs..

I was an employee of wdh with a 10 year unblemished work record and no sickness absence.Dismissed for raising legitimate health and safety concerns and for highlighting management incompetence.If your face fits and you are prepared to jump through hoops, you will fit in nicely.Awful company.Avoid at all costs.

Russell · 20 October 2022

5/5

Trustpilot

Wouldn’t want to be renting from anybody else

Felt like I needed to give this company a good review. As their ratings are down slightly. I’m a WDH tenant. Can’t complain about anything everything they do is for the pure love of helping the working classes. They will come out at 3am if you have issues and are super helpful. Tiny rent prices in comparison. Very helpful

Josh · 28 April 2021

5/5

Trustpilot

Great company they do go above and…

Great company they do go above and beyond to help their tenants. They are highly trained.

Jacqueline · 22 July 2022

Agent replied · 15 June 2024

Thanks for your great feedback, Jacqueline Rogers. If you do ever need anything, please don't hesitate to call us on 0345 8 507 507

1/5

Trustpilot

Absolutely appalling company and…

Absolutely appalling company and service.My daughter is supposed to be moving into a home with her mum and now cannot start school this week and will miss the first week back due to the house not been handed over even after being told any day now since the end of July. Appalling customer service.

Greg · 8 September 2020

1/5

Trustpilot

Not fit for purpose

Not fit for purpose. No adherence to their own policy, no decency or compassion for its clients and a management full of excuses and blame.

David · 12 December 2023

1/5

Trustpilot

Feeling Deflated

I registered with Homesearch 10 years ago and I feel that there is zero hope of me finding a suitable property. I’m 60 yrs old with mental health issues and I have a support worker who is helping me with my housing needs. I’m in Band D and classed as non priority.

Julie · 7 August 2019

1/5

Trustpilot

Worst letting association!

Worst letting association in WestYorkshire!Avoid at all costs!

Iulian · 4 May 2022

Agent replied · 15 June 2024

Hi Lulian Gramoiu, We're incredibly sorry that you're unhappy with how your experience with WDH has gone so far. We'd like to hear more about your issues and see if we can solve these for you. Please call us on 0345 8 507 507

1/5

Trustpilot

Bad services and properties!

WDH is not what we needed and hoped for!

Customer · 1 January 2022

Agent replied · 15 June 2024

I am sorry to hear that your experience hasn't met your expectations. If you would like to discuss this with us, please call us 0345 8 507 507

1/5

Trustpilot

Ridiculous charge from nowhere

We have receive house in 2017 , after moving out in 2019 they charge us 400 pounds for replacing 7 light , where when we moved out i was sure i have left them working , so why they charge us ?

Lukas · 2 February 2019

1/5

Trustpilot

Total garbage have been bidding for a…

Total garbage have been bidding for a house for over 8 months only recently found out we cant have one as both me and the wife work. Yes wdh minimum wage gives you loads of spare cash

Brynn · 15 October 2019

4/5

Trustpilot

Generally good

Generally good, excellent caretaker and highrise public areas clean, however they are very clinical looking and need some colour or nice wall art adding to brighten it up

Alex · 28 May 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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