Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
KerfuffleHelpful
I have always found the staff very helpful & they respond quickly to any queries we have. The staff are very friendly, approachable & efficient, they take their time, you do not feel you are rushed at all. Sometimes I know we drive them mad, but we never feel that from their positive responses.
Helen · 13 December 2022
★★★★★ 5/5
KerfuffleSuper
All staff we deal with, whether by phone/email after logging a support ticket or in person at our training days, are always knowledgeable, friendly and go out of their way to try and assist in the first instance. We have a great working relationship with the company and long may it continue.
Ben · 5 December 2022
★★★★★ 5/5
GoogleStaff are always really friendly and helpful. Having used Veco and Eurolink for 14 years, we have built up a strong working relationship, not only with our Account Manager, Amy, but also with the IT support staff. They fully understand our business needs and if there is something that we want, that they currently don't offer, we work together to find a solution.
Chloe · 17 April 2021
★★★★★ 5/5
GoogleVeco has always delivered excellent service. Dilan Chummun in particular is always on hand to offer support and resolve any issues I have quickly and professionally.
We worked together recently on automates and the sessions and training have been extremely beneficial.
Iona · 16 September 2023
★★★★★ 5/5
KerfuffleGreat service!
Thanks Elena you are a Star :) as always!
Joanna · 5 January 2022
★★★★★ 4/5
GoogleWe have always found the service and support from Eurolink to be Excellent. They endeavour to respond in a quick, timely manner with an explanation as to why something has happened, how it can be corrected or if necessary sent as a suggestion to Development team.
Bennett · 11 March 2023
★★★★★ 5/5
KerfuffleHighly recommend!
Had an issue with how to perform a certain task. Once contact was made with Eurolink, it was fully explained how to go about actioning the transactions necessary. Into the bargain I learned something new about the application named Veco. Consider me impressed and happy.
Yvonne · 13 February 2023
★★★★★ 5/5
KerfuffleTruly impressed
The staff at Veco are always helpful and approachable. They respond to you promptly and are always able to correct any issues or give advice on how to perform a task. They have listened to our suggestions and implement them when they can.
Rachel · 2 February 2023
★★★★★ 5/5
KerfuffleAmazing customer service!
Elena was so helpful!
Raja · 5 January 2022
★★★★★ 5/5
KerfuffleReally positive
Intuitive software, easy to navigate and most importantly great service from support teams. Price isn’t the cheapest, but also isn’t the most expensive. £ for £ the price is fair for the product and service. We also use their IT department who are Excellent and the reason I decided to use Veco by Eurolink in the first place.
Mat · 23 July 2020
★★★★★ 5/5
KerfuffleFanastic reporting tool!
VECO as a product is a fantastic reporting tool but as with all CRM systems, has it's weaknesses. The team themselves though, from CEO to support desk are all fantastic and I cannot fault their attitude towards helping their clients.
Chris · 18 March 2023
★★★★★ 5/5
GoogleI always receive excellent service from Dilan in all aspects of his role providing support and advice especially in respect to the implementation of automates.
Winkworth · 10 March 2024
★★★★★ 5/5
GoogleI find Eurolink and their Veco Application exceptional in terms of what it does and how intuitive it is to use. This combined with their responsive support team makes them an exceptional supplier to deal with.
Kim · 10 May 2023
★★★★★ 5/5
KerfuffleA pleasure to deal with
William has always been very helpful and a pleasure to deal with.
Carolina · 15 August 2024
★★★★★ 5/5
KerfuffleHighly recommend
I find Eurolink and their Veco Application exceptional in terms of what it does and how intuitive it is to use. This combined with their responsive support team makes them an exceptional supplier to deal with.
Kim · 25 January 2023
★★★★★ 5/5
KerfuffleAll amazing
Will responded very quickly with a resolution and has said he will keep an eye on the matter next month.
Sarah · 5 March 2024
★★★★★ 5/5
KerfuffleThe best
All good - and thanks as always Will. You're the best.
Sarah · 15 August 2024
★★★★★ 5/5
KerfuffleHighly recommend
Eurolink have been outstanding when supporting our business. They have been quick to react to requests and proactive in working with us so that our internal projects run on time, they are a valued partner.
Carl · 25 January 2023
★★★★★ 5/5
KerfuffleSuperb level of service
Lettings Software companies broadly offer a similar product. Where Eurolink Veco differs is the superb level of service from their staff which I cannot praise highly enough. They are genuinely a pleasure to to business with.
James · 7 December 2022
★★★★★ 5/5
KerfuffleThank you for sorting it out!
Claudia · 8 October 2024
★★★★★ 5/5
KerfuffleExcellent, prompt resolution
Excellent, prompt resolution to our problem
Jemma · 8 October 2024
★★★★★ 5/5
KerfuffleGood service
We have used VECO for over 10 years. They have grown significantly over the years and still provide a good service. The team are really helpful and deal with queries quickly and efficiently.
Natasha · 25 January 2023
★★★★★ 5/5
KerfuffleHelpful and friendly as always!
Sarah · 8 October 2024
★★★★★ 5/5
KerfuffleStaff so helpful
I think Veco is a great software and I couldn't imagine my day to day duties without it. The staff are always helpful and there to assist with any issues encountered.
Jessie · 21 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.