Trusted Agent profile · Leatherhead

Cubitt & West Leatherhead reviews

4.7

★★★★★ Excellent

1,807 reviews across 2 platforms

3 North Street, Leatherhead, KT22 7AX, KT22 7AX

Part of Cubitt and West, see every office.

Cubitt & West's office in Leatherhead, at 3 North Street, is rated 4.7 out of 5 across 1,807 reviews on two platforms, including 98 Google reviews rated 4.8.

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4.8 / 5

98

Reviews on Google

This office

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1,709

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Cubitt & West, Southsea

I cannot praise Maddison & Claire at Cubitt & West highly enough. Despite the fact that our circumstances did not allow us to proceed beyond getting our house valued, Maddison and Claire were super helpful and professional. What shines through is their enthusiasm for what they do and we would definitely feel confident in using their services again.

Jo · 19 April 2021

Agent replied · 23 October 2024

Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Google

I've recently sold and bought a property through cubitt and west and was very impressed with the help and professionalism shown by all members of staff at Leatherhead branch - particularly Jo Leaver who was so helpful, efficient and utterly charming ! Many thanks Jo and the staff

Philip · 4 June 2025

Agent replied · 17 October 2025

Hello Philip, We're thrilled to have been able to assist you with your property transactions. Thank you for sharing your positive experience with us. Best wishes, Cubitt & West Leatherhead Estate Agents

5/5

Google

Just wanted to say how Jo and the team at leatherhead worked so hard to get our sale over the line, with the help of Maddy at the auction team they worked their magic to get our buyer and us together and seal the deal. Thank you so much.

Jim · 22 May 2025

Agent replied · 11 October 2026

Hi Jim, We greatly appreciate your positive feedback and are thrilled to hear about your experience with Jo and the team at our branch. Thank you for sharing your kind words! Best wishes, Cubitt & West Leatherhead Estate Agents

5/5

Trustpilot

We had a burst water main and although…

We had a burst water main and although we ended up without water for a week and risk of it being turned off again after a weekend of it being on and still leaking, Sadie at the management hub was and has continued to be really amazing. She was sympathetic, empathetic and everything she set out to do, in order to resolve the problem she did. She chased landlords, contractors and even provided me with information on who else to contact to get the matter resolved.5 star rating from me. She checks in and makes sure it's all still ok even months after the incident.

Customer · 16 January 2024

Agent replied · 23 October 2024

Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sadie, has been and how she's supported you in getting the leak in your home resolved and continued to check in to ensure everything is ok after the incident.Best wishes,Cubitt & West.

5/5

Trustpilot

We have finally exchanged in what was a…

We have finally exchanged in what was a rather prolonged chain . My elderly mum was selling her property and moving for the first timeIn over 50 years. Julie was so helpful and understanding of the issues this brings with it . Really valued her support along the way. Very happy with the work she put in to make this happen

Sara · 13 March 2024

5/5

Trustpilot

I can't thank Julie at cubit and west…

I can't thank Julie at cubit and west enough for all her help and advise throughout the 12 weeks it took for us to move, every email/question I asked was replied to almost instantly and in a very friendly manner.Thanks Julie and a very merry Christmas.

Ian · 7 December 2022

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Google

Jo and the team at Cubitt & West have been great to work alongside. Although we've not been able to proceed with our current purchase at the present all through the process they've been supportive, informative and acted with integrity. We would recommend.

Rob · 24 July 2025

Agent replied · 22 September 2025

Hi Rob, We are delighted to hear Jo and the team provided such amazing support. Thank you for recommending us! Many thanks, Cubitt & West

5/5

Trustpilot

Fantastic team

When it came to selling our house in Billingshurst we wouldn’t chose any other Estate Agent but Cubitt&West in Pulborough! Martin and his team are fantastic from valuation, superb marketing from Kirsty and great follow up and communication from Nick. Thank you to all of you, we would recommend you to everyone!

Hazel · 19 March 2022

Agent replied · 23 October 2024

I am delighted to hear that Martin and his team provided you with such a good service; and that you would recommend them. Thank you.

5/5

Trustpilot

Great Service

Robin, the Estate Agent gave great service showing us around soon to be new home! Julie, the Senior Sales Progressor went above and beyond with continued communication and made sure all forms were ready for completion. All in all a great service from start to finish.

H · 25 November 2022

Agent replied · 23 October 2024

Good afternoon,Thank-you for the kind words about out the Waterlooville office of Cubitt & West and in particular Robin & our Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director

1/5

Trustpilot

Mediocre

Despite a very convincing hard sale, with promise of above market service, it was all very mediocre. There was poor copper action with our requests in the marketing material. The open day was managed by very junior, inexperienced staff. A worse if all the verbally agreed price with the branch manager was not the final demand. The advert 'no added extras' was not applied as they added a marketing charge to the agreed price. This company is not worth the extra cost. Mediocre at best. Avoid .

Gi · 3 September 2022

5/5

Trustpilot

Unfortunately the sale of the property…

Unfortunately the sale of the property took a lot longer than anticipated.Tried to keep everyone up to date with the situationJulie Bramble was on the ball by contacting all parties to ascertain progress and to resolve any worries

Jenny · 27 July 2023

Agent replied · 23 October 2024

Hi Jenny,Thank you for leaving a review! It's great to hear that although the sale took longer than hoped, Julia was on the ball with updates and getting things moving along.Best wishes,Cubitt & West.

4/5

Trustpilot

Sales progressor Shaun was brilliant

Sales progressor Shaun was brilliantAfter a few weeks without much communication and movement, Shaun Egan picked up our case and was excellent from day one! Always chasing up solicitors, always in contact. Thanks also to Sophie White who was great when showing us the property and helping with negotiations with the vendor. Would recommend Cubitt & West

Greg · 18 March 2021

Agent replied · 23 October 2024

Thank you for leaving us your feedback! Best wishes,Cubitt & West

5/5

Trustpilot

Efficient, professional and friendly

Samara was proactive in contacting us about suitable properties, by phone rather than just email - making the service more personal. She is always quick to respond and kept us up to date without having to be chased. Very friendly and professional, thank you.

Wendie · 17 January 2023

Agent replied · 23 October 2024

Good morning Wendie,Thank-you for your kind words about Samara from our Cubitt & West Southsea office. I will be sure to pass your comments along!Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Very pleased with the support and professionalism

Very pleased with the support and professionalism of everyone at Cubitt & West, who managed to sell our bungalow during a very difficult year, with lockdowns, uncertainty and extra safety measures required. I would like to thank Jessica, Anne, Karen, Tracey, Heidi, Alice, Michael, Charlie & Jonathan. Sorry if I missed out anyone. You are all great.

Busy · 11 March 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Excellent service *****

I sold my property with the help of Cubbit & west. Every one was very professional and kind. Specially Wahida , Katlina and Rocco were very friendly. My property was sold within 4 weeks. Additionally Craig was Fantastic he made sure I get my mortgage offer. We thank you every one in this team . Aparna

AG · 17 May 2021

Agent replied · 23 October 2024

Dear AparnaThank you for taking the time to leave a review. Our Shirley team will be extremely happy to read your review and to know they were able to provide a professional and friendly service. We are also delighted to read that Craig our Mortgage Advisor was able to help you with your mortgage. Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Fantastic Service

Fantastic Service ! Cailean went above and beyond our expectations to find us a home . Providing brilliant communication , knowledge and experience put us at ease . We cannot thank you enough for finding us our home ! Highly recommend to anyone buying or sell their home through Cubitt & West !G&J

Gemma · 24 November 2021

Agent replied · 23 October 2024

Dear Gemma,Many thanks for your feedback on the level of service you received from our East Grinstead branch, and in particular from Cailean. Cailean prides himself in providing the best possible service to his customers and was delighted to receive such positive feedback.Kind regards,Becky JenningsAssociate Operations Director, Cubitt & West

5/5

Trustpilot

Finding a tenant for my home.

Yasmin and Robin were very professional and helpful in all aspects of finding a new tenant for my home ,they went above and beyond in my experience also Yasmin kept me fully aware and sorted everything out to the very end,one very satisfied customer thankyou

Barry · 16 November 2022

Agent replied · 23 October 2024

Hello Barry,Thank you for leaving us a review. We're delighted that Yasmin and Robin were able to help you to find a new tenant!Best of luck on your property journey,Cubitt & West

5/5

Google

I’m very happy with the service I received from Cubit & West and would highly recommend Jo, Reece and Jemma to anyone looking for a reliable and dedicated estate agent team. From start to finish, they were very professional, friendly, and incredibly helpful. A+

Mike · 24 June 2025

Agent replied · 22 September 2025

Hi Mike, Thank you for taking the time to leave such a generous review! We'll see to it that your kind words are passed on to the team. Best wishes, Cubitt & West

5/5

Trustpilot

Our experience to find a new home

Our experience going through a stressful search for a new property has been handled with great care and support from Aden. Aden has been a resourceful and dependable agent, keeping us regularly updated and working proactively with us to find our next home. Thank you also to the lady that conducted our mist recent viewing, unfortunately forgotten her name, but she was very welcoming, friendly and supportive Thanks Jack and Beth

Jack · 24 May 2023

5/5

Trustpilot

Brilliant team!

Cubitt & West are absolutely fantastic, providing outstanding customer service and support from the moment I viewed a property, right up until the move in date and even now after I’ve moved in! Jenny, especially, was wonderful and went above and beyond to ensure my first ever move was as smooth as it could be. Nothing was too much trouble and the whole move was as stress-free as possible. Madi was also brilliant! Thank you all SO much! I will definitely recommend Cubitt & West to family and friends.

Lucy · 30 June 2022

5/5

Trustpilot

Ashington, West Sussex

This very friendly team did a really good job with a long and difficult sale. Sold 3 times with buyers dropping out for various almost unbelievable reasons. Perseverance paid in the end and with a price way above what another local agent sugested we sell for. Well done Heidi and team.

Tony · 3 February 2022

Agent replied · 23 October 2024

The Ashington team maybe small, but they are a dedicated team who will always go above and beyond for their clients and i am please to see that their determination to find you the right buyer paid off. Thank you

5/5

Trustpilot

As an overseas buyer

As an overseas buyer, intending to retire to the UK in two years' time, we found our dream apartment, but it made sense to rent it out until we are ready to retire. The team at Cubitt & West did a great job of explaining what we needed to do, arranging for gas and electrical certificates, insurance, and finding us a tenant who has now moved in

Chris · 8 August 2024

Agent replied · 23 October 2024

Hello Chris,Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what we know can be a stressful time.All the best,Cubitt & West

5/5

Trustpilot

It’s a pretty crazy market to be buying…

It’s a pretty crazy market to be buying and selling at the moment (especially when 7 months pregnant!) but Angel was amazing at fitting me in for a viewing at last minute and also taking time to go through details with me out of hours on a Saturday. Really helpful and knew her stuff!

Charlotte · 26 July 2021

Agent replied · 23 October 2024

Good morning,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Angel - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Daniel, Scott, and Marcus provide consistently Excellent Service

I have had Cubitt & West manage my property for over a decade. I am grateful for the efficient, dependable, fair, and professional service I have experienced with Daniel Nouari, Scott Leazell, and Marcus Farrow. They are always easy to reach and communicate with and are very knowledgeable, friendly, proactive, and keep me updated. The systems are great, repairs are managed very well with competitive quotes obtained swiftly, and they take care of complex matters, providing us with peace of mind. Thank you for your outstanding professional service.

Vee · 17 November 2023

Agent replied · 23 October 2024

Hi Vee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been over the past decade and how outstanding you've found the service from them to be.Best wishes,Cubitt & West.

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