Trusted Agent profile · Leatherhead

Cubitt & West Leatherhead reviews

4.7

★★★★★ Excellent

1,798 reviews across 2 platforms

3 North Street, Leatherhead, KT22 7AX, KT22 7AX

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Cubitt & West's office in Leatherhead, at 3 North Street, is rated 4.7 out of 5 across 1,798 reviews on two platforms, including 98 Google reviews rated 4.8.

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4.8 / 5

98

Reviews on Google

This office

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1,700

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our experience with Cubitt & West as…

Our experience with Cubitt & West as tenants over the past five years was very positive overall.

Catia · 16 August 2026

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with us at Cubitt & West over the past five years. It means a great deal to us that you felt supported, especially during challenging times. We truly appreciate your kind words about the care and attention you received, and we are glad that any issues were ultimately resolved to your satisfaction. Thank you for acknowledging our team's efforts in making your tenancy a positive one. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2

5/5

Trustpilot

I found my new home through Cubitt &…

I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.

Sian · 23 November 2023

Agent replied · 23 October 2024

Dear SianThank you for leaving a review! It's great to hear how happy you are with your experience with our agents and how helpful, efficient and supportive they've been throughout the process of finding your new home.Best wishesBecky JenningsSenior Operations Director, Cubitt & West

5/5

Trustpilot

5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

Agent replied · 23 October 2024

Dear AndyThank you for taking the time to write a positive review about Cailean at our East Grinstead Branch. We will certainly take on board your comments but are glad that Cailean could help you out as much as he did.We will be sure to pass this on to Cailean.Kind regardsBecky Jennings, Operations Director

5/5

Trustpilot

Exceptional Service.........

My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.

Sam · 18 September 2025

5/5

Trustpilot

Amazing experenice start to finish

Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.

Ellie · 22 February 2022

Agent replied · 23 October 2024

Good afternoon Ellie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

A big thank you!

Just wanted to give Julie Bramble a big thank you for all her hard work during the course of our house purchase which took 2 years. She was highly responsive, very professional and ensured we were kept up to date with how things were progressing. It was a long haul but finally got there, so many thanks Julie!

Alex · 26 July 2023

Agent replied · 23 October 2024

Hi Alex,Thank you for leaving a review! It's fantastic to hear how positive your experience has been and particularly how hard Julie has worked throughout the process of your house purchase.Best wishes,Cubitt & West.

5/5

Trustpilot

Cubitt & West were great, especially Julie Bramble!

Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.

Jp · 13 March 2024

5/5

Trustpilot

Julie and her team were supper…

Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property

Craig · 11 October 2024

Agent replied · 23 October 2024

Hello Craig,Thank you for your positive review. We're delighted to hear that Julie and her team were able to support you throughout your move. It's great to know that Julie could help answer your questions about your property. Best regards, Cubitt & West

5/5

Trustpilot

I put my property on the market with…

I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!

Sabine · 3 August 2021

Agent replied · 23 October 2024

Dear SabineMany thanks for taking the time to give Kerry-Ann and the team at our Cranleigh branch such a great review. They work extremely hard and pride themselves to provide the best possible service to their customers, and reading your review made their day.Your recommendation is very much appreciated and we will be delighted to help you in the future should you need us. Best regards,Becky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Cubitt & West waterlooville They were…

Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .

Toni · 23 September 2021

Agent replied · 23 October 2024

Good morning,Thank-you for you kind words about the Waterlooville office of Cubitt & West and in particular Julie & Mo. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

We cannot praise cubitt & west enough…

We cannot praise cubitt & west enough for all their support in finding our house. Claire has been absolutely fantastic in keeping in touch with us over a number of weeks of us looking for properties. She is friendly, communicative, professional and knowledgeable. Both Claire and Maddison have made us feel comfortable and valued, supporting us to now have an offer accepted on a house we loved but previously lost out on! Thank you so much.

Jenni · 30 April 2021

Agent replied · 23 October 2024

Good afternoon Jenni,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Buying made easy

From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.

Alex · 23 August 2023

Agent replied · 23 October 2024

Hi Alex,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your process.Best wishes,Cubitt & West.

5/5

Google

After struggling to sell our flat, the team at Cubitt approached the task with confidence and energy. Always professional and friendly. Nick has been especially helpful and a brilliant source of advice. We could not of asked for anymore from him. Andy and Emma were always willing to chat and talk us through any situation. The whole team has been great from start to finish! Would recommend in a heartbeat. Thank you!!!PositiveResponsiveness, Professionalism

Helen · 26 October 2021

Agent replied · 25 October 2024

Dear Helen It is great to hear about your experience with Nic and the team at our Leatherhead branch. They strive to provide the best possible service to customers and were so happy to read your review. Your recommendation is also very much appreciated. Best regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Although we decided not to move in the end, I was genuinely impressed with the service that Jo and her team provided throughout my enquiries. They were friendly, professional, and quick to respond. I would be happy to offer their services based on the support I received.

Sarah · 9 December 2025

Agent replied · 8 January 2026

Good afternoon, Thank you for your review. We’re delighted that Jo and the team were able to assist, even though you decided not to move. You know where to find us when you’re ready. Best wishes, Cubitt & West, Leatherhead

5/5

Trustpilot

A big thank you to Heidi and her team…

A big thank you to Heidi and her team at the Ashington branch of C&W.They were excellent in keeping us informed about our property. We liked the portal to log into our area of the website so we could see potential viewings etc.Our home sold for the asking price in a very short time and we exchanged and completed with no hitches. We would not hesitate to recommend their very professional services.

Jo · 2 December 2021

Agent replied · 23 October 2024

I am so glad to hear that the Ashington team were able to help you through the sale of your property; they always aim to provide the best service they can for all their customers.

4/5

Trustpilot

Long Process.

This was a long process Karen and the team helped to coordinate the solicitors and push information through. The solicitors were very poor on both sides not responding to emails or phone calls not asking the correct questions and were poor at understanding the issues with the sell. Karen helped to keep the pressure on and escalating when needed and finally helping to get this sell to completion. Karen was very helpful and polite.

Sue · 30 July 2021

Agent replied · 23 October 2024

Thank you for leaving us your feedback! Best wishes,Cubitt & West

5/5

Google

I have recently dealt with Jo at Cubitt & West Leatherhead, on the purchase of my next property. I can’t praise her enough! She’s professional, knowledgable, helpful & friendly Nothing is too much trouble. I would highly recommend them, if you are thinking of buying & selling a property. Thank you 🙂 …

Wendy · 11 October 2025

Agent replied · 11 October 2026

Hi Wendy, Thank you for your kind review - we will pass this on to the team! We're thrilled to hear about your positive experience with Jo. Her professionalism and friendly approach truly make a difference, and we're glad she could assist you with your property purchase. We appreciate your recommendation and are here to help you with life's journey whenever you need us. Best wishes, Cubitt & West Leatherhead Estate Agents

5/5

Trustpilot

Highly recommend!

I have recently exchanged on a property I'm buying through Cubitt and West Southsea. Right from the start the team were extremely helpful without being overly pushy about added extras like a lot of other companies I viewed properties with. Ed, Andy and Julie Bramble all helped me at different stages, even helping me find another suitable property when the first seller pulled out of the sale. There was clear, prompt communication throughout and they were realistic about managing expectations. If I ever need to sell (or buy another property.. Hopefully not too soon!) then I would look to do this through C&W.

Rachel · 12 February 2024

5/5

Trustpilot

We all need a Julie

I cannot fault the service from Cubitt and West at all. I was unhappy with my previous estate agent and Cubitt and West were able to help with more viewings and generally making my home as attractive as possible. The conveyancing wasn't always straight forward but Julie Bramble was amazing chasing agents and conveyancers and keeping in regular contact. The whole company were amazing but Julie went even more above and beyond. I'm so happy with my service

Peter · 21 March 2024

5/5

Trustpilot

THERE WAS A CONSTANT REMINDERS AND…

THERE WAS A CONSTANT REMINDERS AND UPDATES FROM THE LET AGENTS/ REPRESENTATIVES DESPITE THE BEREAUCRATIC AND CUMBERSOMENESS OF THE RENTAL PROCESS AND PROCEDUCERS THOUGH I UNDERSTAND ITS PART OF THE PROCESS AND A FORMALITY AS A LEGAL PROCEDURE. THEN THE DIFFICULT BIT WAS THE POSTPONEMENT OF THE MOVE IN HANDING OVER OF THE KEY WHICH I UNDERSTAND WAS UNINTENTIONAL AND AGAIN WAS DUE TO MAINTENANCE WORKS TO GET THE PLACE READY FOR OUR HABITATION.IN SHORT THE EXPERIENCE HAS BEEN QUIET INTERESTING AND A LEARNING PROCESS KNOWING ABOUT FLAT FAIT , CUBITT AND WEST ETC . THE REPRESENTATIVES THAT SPOKE WITH ME ; ABBIE , SHARAON LAMBERT ETC WERE SO NICE , PATIENT AND UNDERSTANDING WHILST ADDRESSING OUR CONCERNS .THANK YOU ROBERT

Robert · 15 November 2024

Agent replied · 23 December 2024

Afternoon Robert,Thank you for your detailed review. We're pleased to hear that despite the bureaucratic challenges, you found our constant updates and reminders helpful. It's great to know that Abbie and Sharon were able to address your concerns with patience and understanding. We appreciate your kind words and are glad we could assist you through this process.Best regards, Cubitt & West

5/5

Google

The Cubit and West Leatherhead team especially Emma provided fantastic support through the sale of our home. The whole team are really responsive and helped us deal with questionable solicitors to get the sale through. The team always provided us with friendly, helpful support even with near on constant requests to contact all parties involved in the sale to try and push it through. Thank you very much to the entire team.

Katie · 26 October 2021

Agent replied · 25 October 2024

Dear Katie Many thanks for taking the time to leave your review. I was so pleased to hear how happy you have been with the service you received from Emma and the team at our our Leatherhead office. They really are an asset to the company; they are incredibly hardworking and reading your review made their day. Kind regards, Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

Thank you so much to Charlotte Nash…

Thank you so much to Charlotte Nash Walker for showing us a property that we can now call home! Charlotte was amazing from the get go and was so helpful everytime we contacted her. Amazing and friendly service throughout and made our experience as first time buyers the best! Also thanks to the other lovely ladies in the office, you made our dreams come true. Would highly recommend.Kim and Jim :)

Kim · 20 December 2021

Agent replied · 23 October 2024

Charlotte is over the moon to hear your comments. She always goes the extra mile and it is lovely when someone acknowledges the effort an agent puts in. Thank you so much.

5/5

Trustpilot

Professional and Friendly

I am a first time buyer and found C&W very professional throughout the whole process. Clarisse at the Southsea branch in particular was responsive to my emails and remembered my name when i phoned into the branch to ask questions (it's the little things!). From putting the offer in, Julie was great at keeping me informed and trying to keep the process moving along despite the challenges of Covid19. Would highly recommend C&W when purchasing a home.

Beth · 9 September 2020

Agent replied · 23 October 2024

Good morning Beth,Thank-you for your kind words about Clarisse from our Southsea team. I will be sure to pass your comments along.Kind regards,Neil PIperOperations Director

5/5

Trustpilot

Effencent

After the completion, it let me know the key is ready 👍

Oilcock · 27 August 2026

Agent replied · 23 September 2026

We're so glad to hear that everything was ready for you! We appreciate your positive feedback of our services at Cubitt & West. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

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