Trusted Agent profile · Leamington Spa
★★★★★
544 reviews across 2 platforms
Myton Road, Leamington Spa, CV31 3NY
Peter Clarke and Co's office in Leamington Spa, at Myton Road, is rated 4.7 out of 5 across 544 reviews on two platforms, including 108 Google reviews rated 4.8.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
TrustpilotSo easy to recommend.
Fantastic experience from start to finish. The team in Leamington are professional, courteous and efficient. They were patient and responsive when helping with my mother's recent sale and purchase. Whole heartedly recommended.
Thank you for recommending us!
5/5
TrustpilotWell done Peter Clarke
I would like to thank Renee and the Peter Clarke team in Leamington Spa for their excellent support through out the sale process of my fathers home. There support has made a difficult process so much better
Thank you for your feedback.
1/5
TrustpilotAbsolutely disgusted with their basic…
Absolutely disgusted with their basic lack of morals! As a cash buyer who wanted to view a property I was informed there was no availability to show myself and my partner around a vacant property and would need to wait one week!Guess what… despite being told I could not view the property any sooner, the property was viewed by someone else and an offer on the property accepted! Interestingly the so called manager of this shambolic estate agents was ‘unavailable’ to talk to me or call me back.Vendor beware is all I can say as they certainly do not act on the best interests of the vendor and I’m so glad I have a scrupulous estate agent.
I am sorry you feel this way Sally. As discussed with you on the phone, we made our clients aware of your interest but they decided they wanted to keep the agreement they had already made, and therefore declined your viewing request.If you would like to discuss any further please contact me at the office. Jon Joy
5/5
TrustpilotPeter Clarke - A good choice if you want an easy selling experience
I recently sold my house with Peter Clarke, Leamington. To say it wasn’t the easiest sale would be an understatement. A new build eco house, set on 43 acres of land both pasture and woodland. Viewings were thoroughly carried out through rain or shine, the staff were informative following viewings and continually updated me throughout the sale. Renée, Matt, Giles, Jane and Mandy were fantastic. I would happily recommend Peter Clarke. Thank you.
5/5
TrustpilotFrom the initial call to completion…
From the initial call to completion couldn’t have been easier. Sally was exceptional. I’ve never sold a house before but Sally guided us through the procedure and obtained us a fair market price. Thank you.
5/5
TrustpilotThank you Barney for looking after our…
Thank you Barney for looking after our sale. You and your team were incredibly helpful, professional and responsive. COVID-19 made the process more challenging than it could have been, but you did everything you could to ensure it all went smoothly. Much appreciated.
Thank you so much for your kind feedback
5/5
GoogleGreat communication during our purchase, the team often gave us updates and were always friendly and available to answer our questions. I wouldn't hesitate to recommend. Thank you Giles and Renée.PositiveResponsiveness, Professionalism
Thank you Stephen, that is very kind of you to say.
5/5
GoogleMatthew at Peter Clarke handled my sale professionally, efficiently and in a very friendly manner. He was in regular contact and moved the sale on quickly. Thank you for your care and attention.
Hello Hilary, Thank you for your lovely review and thank you for choosing to work with us on the sale of your home. On behalf of all the team at Peter Clarke & Co Leamington we wish you all the very best in your new home.
5/5
TrustpilotRenee at Peter Clarke & Co Leamington…
Renee at Peter Clarke & Co Leamington Office did a sterling job of attracting the correct purchaser for the plot of land.Throughout the transaction she was constantly avaliable and would provide emial updates if required, outside of working hours.I can thoroughly recommend Renee.Dan O'DonnellRosconn Group
Thank you Mr O'Donnell.
5/5
GoogleSelling a property at the end of 2023 was always going to be a tough ask but Pav, Matthew and Giles got us there. Very pleased, we wouldn't hesitate to recommend them.
Thank you for your review Steve, we really appreciate it and thank you for choosing to use Peter Clarke & Co Leamington Spa
1/5
TrustpilotAvoid Avoid
We rented a property through Peter Clarke and Co. The Stratford on Avon office have little regards for us as tenants..they are very pro landlord and only interested in taking your money and large deposits which are unlikely to come back for frivolous reasons.The property we rented has water leaking from the cielings..is damp throughout and we have had a vermin problem for almost 2 years..these are extreme health hazards but we dare complain for risk of being thrown out!! Peter Clarke had a duty of care not to put us in this situation but they are only concerned with money !!!!I would avoid this company and their arrogant staff at all costs.
Dear Mr CardyPeter Clarke take our duty of care to all of our clients very seriously and if informed of issues at properties will act immediately. The amount of deposit taken at the commencement of all tenancies through this agency is in line with government legislation. Your deposit is protected by a government licenced scheme, as required, preventing funds being withheld for ‘frivolous reasons’. Once your tenancy ends and possession is surrendered, the property will be inspected by an independent inventory clerk and any issues will be dealt with in line with recommended guidelines.
5/5
GoogleThe team at Peter Clarke’s have recently sold two properties for us ,one in Warwick and one in Leamington. Their service has been outstanding and I would highly recommend them .
Hello Ms. Sheridan, Thank you for leaving us such a lovely review and for trusting us to sell your properties for you. We wish you and your family all the very best moving forward. Best regards, the team at Peter Clarke in Leamington Spa
5/5
TrustpilotWe both feel that Elle and her team…
We both feel that Elle and her team have given us a ver y professionalService which has been very effective.They have all worked hard to find us a suitable property both to rent and Purchase to make our move to Chipping Campden a pleasurableexperience
Thank you Mr Alcock. We really appreciate your feedback and glad you have settled into lovely Chipping Campden so well.
5/5
TrustpilotDream transaction …
Sale completed in just over three months from initial instructions.Renée from the Leamington Branch has been amazing - efficient, knowledgeable and a great communicator.Thank you so muchThoroughly recommended
Thank you very much for your review. It was a pleasure to do business with you.
5/5
TrustpilotWe have no hesitation in recommending…
We have no hesitation in recommending peter Clarke ,Michael was a joy to work with!If we get over the stress of moving house and packing up all our belongings we will definitely use again!Camilla we owe you a glass of red or white?!!
Thank you so much!
5/5
TrustpilotExcellent experience
Excellent experience. All went very smoothly. Renee and Jacqueline were especially helpful.
Thank you for your kind words. We are extremely happy that you had an excellent experience when purchasing through Peter Clarke & Co and wish you luck in your new home.
5/5
TrustpilotThe whole team at Peter Clarke…
The whole team at Peter Clarke Leamington Spa were very helpful throughout the selling process of my mother's house. It was marketed at the right price and prospective buyers were given prompt viewings. Unfortunately my mother died during this process but Renee was very helpful during the delay, while we waited for probate and kept in touch with our buyers; we felt this was supportive to our buyers.
5/5
TrustpilotTop Job!
Selling my Dad's house remotely, I had to rely on the local knowledge, enthusiasm and administration of someone. Michael and the team at Peter Clarke delivered. When the first Buyer fell over, they were back on the case and found a lovely young family to take over the house Mum and Dad had lived in for 43 years. We are all delighted. Thanks so much. Top Job!
5/5
TrustpilotHouse selling
From start to finish the staff at Peter Clarke in Shipston on Stour were fabulous, they looked after us throughout our whole selling and helped with the buying process, always on hand to answer questions, friendly team thank you
Fantastic feedback thank you!
1/5
GoogleThe worst type of people. In response to your comment, let me be clear. You started managing the viewings well, provided confirmation by text and called ahead. All fine and respectful, and if this had continued there would be no problem. Then the text confirmations stopped, and after several unconfirmed viewings, when asked to please continue to confirm via text message the response from your staff was "no, we have run out of texts". No offer to use email, or an alternative. When we did try to arrange things by phone, your staff were frequently rude when we said we were not available 100% of the time (when we were free for viewing 6 days a week). I don't think it’s very professional to be 'huffed' at for saying that I'd rather not do a viewing on the one day a week my partner has off; which seems reasonable to me, she has been working flat out for 18 months trying to keep people alive in the hospital and then help non-covid patients get their other treatments complete. One viewing turned up without any call or text confirmation, and we still let you in to view the apartment. Several times you arrived ahead of time, while I was still working. When asked if you could wait 5 minutes, you refused - despite this till being ahead of the agreed viewing time. I had to stop working and let you view the apartment. People viewing the apartment were frequently touching door handles and opening cupboards without much thought for the fact we are in the middle of a pandemic. Meaning we had to spend further time cleaning up after every single viewing. You then told our landlord that the reason the property was not being sold, is because we were not presenting the flat well and it was messy and untidy. Despite the fact that we have passed 3 years of inspections and regular visits from the landlord’s father in the preceding weeks, who always thanked us for looking after the flat and commented on how well presented it normally is. Despite all this, we still smiled and tried to help you do your job and try to get the flat sold. We finally got to the point where your excuses for not selling the flat came around to "its not good to have tenants in there" - which I can agree with. This would put some people off buying and has some sense to it. I could have just done without the other stuff in between.NegativeProfessionalism
We are extremely sorry that you feel disappointed that your Landlady has served you notice to leave her property, which, we are marketing For Sale. I am sure that this is a very difficult time for you, however, the decision to serve you notice was that of the landlady and as she is renting the property through a different company, may I suggest you raise your concerns with them. May I also remind you, that you are not and to our knowledge have never been a client, tennant, landlord or vendor of ours and as such have had no business dealings with our Leamington branch. should you wish to discuss your concerns in more detail please do not hesitate to contact the Leamington Team on 01926 429400 alternatively, I would be more than happy to meet with you discuss the matter face to face if that is easier.
5/5
TrustpilotExcellent Service - Emma Zyko
I have rented a property with Peter Clarke for the last three years and have had Emma Zyko as my contact throughout. She has been so helpful, accommodating and supportive when I was given notice to move out due to the landlord deciding to sell the property. This was very stressful but Emma's support through the process really helped to make it bearable. I am just gutted that I have had to go with a different agent and there is no comparison. Peter Clarke's are by far the best!
Thank you very much, hopefully Emma can work with you again in the future!
5/5
TrustpilotMy recent experience with Peter Clarke Estate Agents
My recent experience with Peter Clarke’s Wellesbourne office was excellent. Mark, Harry and the team were 10/10 for communication and customer service, keeping me informed every step through my house sale. Would definitely recommend!
Thank you, we're glad everything went well!
1/5
GoogleDo not recommend. When we tried to rent a property with them, they charged us £250 as a "booking fee", which I have never gotten back, even though we never rented with them. When my husband and I came to view one of their properties, the carbon monoxide detector was switched off, and there was an extremely pungent smell of gas. The agent giving the viewing assured us that this was just 'cooking smell' that was likely a result of the previous owners (who had moved out 3 months prior). On top of our stolen money, the agency did not take this seriously and we have never heard from them since.
Thank you for your feedback and I am sorry to hear that you have not been happy with the service that we have provided on this occasion. At the point of an application being submitted, we ask that a holding deposit is paid to secure the property and take the property off the market whilst we carry out references. The holding deposit is refundable against the first months rent when the tenancy starts and at two points during the application process it is made clear the circumstances when a holding deposit will be retained. We ask all applicants to sign on both occasions to confirm that that they agree to this prior to their application being progressed. The safety of our tenants is our priority and it is a legal requirement to ensure that all gas appliances are safe to use at the start of a tenancy and that any smoke / CO alarms where required are in working order. I am not aware of any smells of gas or gas leaks at any of out properties currently on the market or that have been occupied over recent months. I am again sorry that you have not been happy with the service provided and I would be happy to discuss the specifics of this case with you. Please email me directly carolyn@peterclarke.co.uk
5/5
GoogleJust sold my house through the leamington branch, Renee attended the open day and did a great job securing multiple offers the following working day for me, Mandy then got straight in touch with all the paperwork required from me and made this a very easy simple process. Matthew then relentlessly progressed the sale right the way through to end. The whole process from start to finish in less than 5 weeks despite having Christmas in the middle and the buyers solicitor having as much urgency as Boris seems to have to end this lockdown. Thanks to all involved.PositiveProfessionalism
Thank you very much for your review.
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