Every review we hold for the Lancing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our beautiful home through Pear.
We found the whole team were lovely and really helpful!
We had to give extra instructions during viewings due to our cat having to be kept inside after a road accident and they made sure she was always safe.
Joe was great with keeping us in the loop right through the process and I would definitely recommend them if you are looking for attention to detail and positivity.
I certainly wouldn’t go back to a corporate estate agency.
Jo, Dan & Winni the Cat! 🤗
Joanne · 16 April 2026
Agent replied · 17 April 2026
Thank you so much for your fabulous review! It was an absolute pleasure helping you sell your beautiful home. We’re so glad you felt supported and of course, making sure Winni stayed safe and comfortable during viewings was a top priority for us!
Wishing you all the very best in your next chapter, and plenty of happy, safe days ahead for Winni 🐱✨
★★★★★ 5/5
GoogleI had a really positive experience with Pear Properties while securing my new rental.
The team, especially Elise, was extremely helpful, professional, and supportive throughout the whole process. They made everything clear and straightforward, which really reduced the stress of finding a place to live.
I truly appreciate how responsive and kind they were whenever I had questions.
Thanks to their help, I was able to secure a great place and move forward with confidence.
I would definitely recommend Pear Properties to anyone looking for a reliable and supportive letting agency.
Thank you again for all your help🤝☺️
EVELYN · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for your wonderful review Evelyn and for recommending Pear Properties.
We’re absolutely delighted to hear that you had such a positive experience securing your new rental. I’ll be sure to pass on your kind words to Elise and the team.
Wishing you every happiness in your new home, and please don’t hesitate to reach out if you ever need anything in the future.
★★★★★ 5/5
GoogleElise was an absolute pleasure to sell our property with. Her communication from start to finish was incredible! It was our first experience of selling and we were never left wondering what was happening as she kept us informed throughout and answered any questions we had. Our experience with Pear Properties as a whole cannot be faulted, we highly recommend. Thank you Elise and the Pear team. We will be back!
Bridie · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for your kind words Bridie 🌟
We’re absolutely delighted to hear that your first selling experience was such a positive one, and that Elise was able to support you every step of the way.
Your recommendation means a lot to the whole team at Pear Properties, and we’re so pleased we could be part of your journey. We look forward to working with you again in the future! 🍐
★★★★★ 5/5
GoogleJoe and his team at Pear properties provided an absolutely fantastic service to us for the sale of our home and the purchase of our new house. They were proactive and on the ball at all times which really helped ease the stress of the whole situation throughout. They were also very friendly and relaxed and generally made the whole experience go smoothly as much as they could. We would highly recommend them, the best experience we have ever had with an estate agent.
Taylor_MadeVlogs · 7 January 2026
Agent replied · 14 January 2026
Thank you so much for your kind words! We really appreciate your recommendation and are so glad you had the best experience with us, wishing you all the very best in your new home 🍐 …
★★★★★ 5/5
GooglePear Properties have been marketing, finding tenants & advising on upcoming renewals for the residential portfolio I manage of circa 100x properties since the start of 2025. They are professional, courteous, easy to communicate with and quite frankly the best in their field. In particular, Elise is a superstar! After experiencing a lack of service from several longstanding Agents in the area, the service that Elise provides is second to none and she is a pleasure to deal with. In addition, the software Pear Properties use is so efficient, modern and easy to use - something I've never experienced until now! I highly recommend anyone considering letting or selling their property to look no further - you won't be disappointed!
Sarah · 28 November 2025
Agent replied · 28 December 2025
Thank you so much for taking the time to leave such a wonderful review Sarah! We’re absolutely delighted to hear that you’ve had such a positive experience working with our team. It is a privilege to work with you and it’s great to know that our communication, service, and software have made things smoother for you.
A special thank you for your kind words about Elise, she truly is a superstar, and we’ll be sure to share your feedback with her!
We really value your partnership and look forward to continuing to support you and your properties for many years to come. 🍐
★★★★★ 5/5
GoogleAfter attempting to sell my property and it falling through after a 12 month process with another agent and solicitor, I switched to Pear and my experience was very different. Elise was amazing! She helped progress the sale and we finally exchanged today! Cannot fault her or the team. Great experience with this agent!
James · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for sharing your experience James.
We’re absolutely thrilled Elise was able to step in and help get things back on track for you after a bad experience with another agent previously. Getting to exchange after such a long journey is a huge milestone, congratulations! 🎉
Your kind words about Elise and the team mean a great deal to us. We’re so pleased we could turn things around and deliver the smooth, positive experience you deserved. Wishing you all the very best for what’s next! 🍐
★★★★★ 5/5
GoogleWe used Pear to sell our property in Worthing. They were a cut above the rest when it came to marketing the property, using great images, videos, drone shots, and 3D walkthroughs. They valued the property for its actual worth and its unique characteristics/qualities, unlike others who valued it by probably looking at Zoopla. We also really liked how personal the service was.
Joe and the team have been on hand communicating quickly with any query small or large. He has provided us with excellent advice throughout the entire process and also for our next property purchase.
We will 1000% be using Pear in the future, and cannot thank Joe and the team enough!
Jamie · 2 December 2024
Agent replied · 9 December 2024
Thank you so much for your amazing review Jamie. We’re thrilled to hear that you had such a positive experience with Pear Properties. Providing accurate valuations and a personal, tailored service is at the heart of what we do, we’re so pleased that we could support you every step of the way.
We look forward wait to work with you again in the future, thank you for trusting us with your journey. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleJoe at Pear has been nothing but fantastic. Selling our property has been really stressful due to issues on the legal side, but Joe was always there to offer reassurance and support throughout the process. His communication made a huge difference. We honestly couldn’t recommend Pear enough!
Mia · 28 November 2025
Agent replied · 28 December 2025
Thank you so much for your wonderful review, Mia. We’re so pleased Joe could be there for you and help ease some of the stress along the way. It means a lot to us to hear that his support and communication made a difference. We’re thrilled you had such a positive experience with Pear Properties and truly appreciate your recommendation 🍐 …
★★★★★ 2/5
GoogleI'll say up front that Pear weren't the estate agent instructed by me, but rather managed a property that I purchased.
Pear, during our viewings, advised that a damaged piece of floor would be repaired ahead of our move if we purchased the property. This was not done. In hindsight, I should have got this in writing.
The previous owners left a large American style Fridge freezer in our new kitchen which we'd specifically said we did not want to keep and that the property should be vacant upon completion. Pear essentially refused to help remedy this, advising 'the vendors had washed their hands of the property and they wouldn't discuss it further'.
In addition, when the solicitors weren't performing their duties quickly or with good communication, Pear made this my problem, contacting me and asking me to chase up other parties, rather than doing this themselves.
In putting two stars here as in general, Pear's own communication was fine and I'm sure their client was happy with their involvement, but as a buyer of one of their properties, they didn't provide a good experience and have actually left us out of pocket.
Liam · 17 February 2026
Agent replied · 17 April 2026
Thank you for taking the time to share your feedback, Liam. We’re genuinely sorry to hear that aspects of your purchase experience left you feeling disappointed, and we appreciate the opportunity to respond.
Firstly, although we were acting on behalf of the seller rather than yourself, we always aim to make the process as smooth as possible for all parties. Regarding the flooring repair, we can certainly understand your frustration. Any works agreed prior to completion ultimately fall under the seller’s responsibility, and unfortunately we are not in control of what a previous owner agrees to do but does not fulfil. We do always recommend that buyers ensure any agreed items are confirmed in writing through solicitors so they form part of the legal contract.
In relation to the fridge freezer being left behind, once completion has taken place the property legally transfers ownership and any remaining items become a matter between buyer and seller. We did try to raise this, but as you mentioned, the vendors confirmed they would not be taking further action, which limited what we were able to enforce after completion.
With solicitors, we appreciate delays can be stressful and we too share your frustration. When we suggested you contact them directly, it was purely because we had attempted to contact them on numerous occasions but tend to find that they can be more responsive to their own paying client and this often helps move things along faster.
We’re pleased you felt our communication was good overall, but we are sorry that parts of the process did not meet your expectations. We do take feedback seriously and will continue striving to improve the experience for everyone involved in a transaction. We wish you all the best in your new home. 🍐
★★★★★ 5/5
FacebookSo impressed with everyone at Pear. They handled the sale with care, sensitivity and a high degree of professionalism. The sales brochure was exceptional. I would strongly recommend you use them! Thank you to Joe and the team 😊
Catherine · 31 October 2025
Agent replied · 26 November 2025
Thank you so much for your kind words, Catherine 😊 We’re delighted to hear you had such a positive experience with Joe and the team. It was a pleasure to help with your sale, and we really really appreciate the recommendation 🍐
★★★★★ 5/5
GoogleWe used Pear Properties find a tenant service for one of our properties in Lancing. George our contact at Pear handled this in a professional and timely manner. We would highly recommend Pear and particularly George. Thank you.
Chris · 29 September 2025
Agent replied · 28 December 2025
Thank you for the great feedback, Chris! We're glad George was able to assist you so professionally and efficiently. We truly appreciate your recommendation and look forward to working with you again in the future 🍐 …
★★★★★ 5/5
GoogleI highly recommend Pear properties. I bought a place through them and they were very accommodating and their communication was on point.
They made it easy to arrange viewings at times that suited me and when the solicitors started slowing down the process, Joe and the team were very helpful in coordinating the transition and moving things along to completion.
Adam · 24 September 2024
Agent replied · 24 October 2024
We are so pleased to have assisted you through your purchase, Adam. We hope you will be very happy in your new home. Thank you for the kind review, Team Pear 🍐 …
★★★★★ 5/5
GoogleVery helpful with the entire purchase process. Joe was friendly, kind, understanding and quick to respond to queries.
Bronia · 14 January 2026
Agent replied · 14 January 2026
Thank you for leaving us a great review. We’ll be sure to pass your comments on to Joe, they’ll be much appreciated! Wishing your Mum every happiness in her new home 🍐🏡 …
★★★★★ 5/5
GooglePear Properties from start to finish were 10/10. Joe and his team couldn’t have been better and I would recommend to anyone looking to buy or sell their property. …
Daniel · 17 September 2025
Agent replied · 17 April 2026
Thank you so much for your incredible review Dan. It was an absolute pleasure helping you through the sale of your home, especially during such an important time in your lives. We're so glad we could take some of the pressure off and help … More
★★★★★ 5/5
GooglePear Properties exceeded all my expectations, Joe and his team were amazing, helping us through the whole process. Thank you so much.
Eileen · 29 September 2025
Agent replied · 28 December 2025
Thank you for the review Eileen. We're so glad Joe and the team could support you throughout the process of selling your home. It was a pleasure working with you and we wish you all the best in your new home 🍐 …
★★★★★ 5/5
GoogleI experienced an exceptional service with Pear Properties, Lancing, West Sussex. They got the job done and had every means possible to do so. Joe was highly professional, considerate, thoughtful and very knowledgeable. Would recommend without hesitation.
Sandra · 2 March 2025
Agent replied · 27 May 2025
We’re so pleased to hear that Joe and the team provided you with Pearfect service and helped get the job done. Your recommendation means a lot to us, and we’re always here to assist with any future property needs. … More
★★★★★ 5/5
GoogleJoe and his team were great, helping us with every question that we had.
We want to thank them very much!
Ramona · 8 July 2025
Agent replied · 17 April 2026
Thank you so much for your kind words Ramona! We’re really glad we could help and answer all your questions. It was a pleasure working with you, thank you for choosing us! 🍐 …
★★★★★ 5/5
GoogleJoe was top bloke, personable, honest and knowledgeable. I haven't heard of Pear Estate agents, they have a tidy and easy to navigate website, use a range of marketing tools for the sale of a property and needless to say, the pearfect puns are a unique selling point.
Thomas · 26 June 2024
Agent replied · 24 October 2024
Thank you for the Pearfect review Thomas 🍐
…
★★★★★ 1/5
GoogleReally disappointed with this company. I agreed to purchase a property. Days before we had been due to exchange I found out the seller was changing property. I only heard this from my solicitor and heard nothing from the agent. I then had to chase for days to get any update. After agreeing to continue I asked on dates for various bits. Communication was non existent. I therefore found a different property with a different agent. It took 32 days from my last email for any contact from pear properties. This only happened as my solicitor informed the agent I was now agreed on a new property. When pear properties eventually rang me there was no apology and no care that they had lost a sale. I work in customer service and would have been absolutely fine with a delay. Knowing this was not the agents fault. But to have no communication in so long is unacceptable. I have purchased several properties over the last fews years and highly recommend good agents. I advise everyone to steer clear of pear properties.
Mark · 19 January 2025
Agent replied · 18 June 2025
We’re sorry to hear that your experience did not meet your expectations. However, based on our email conversations over the past few weeks, it has become apparent that your motivation for leaving this review is influenced by financial gain. You have openly acknowledged that you chose to withdraw from your purchase after finding a property that better suited your needs.
We have spent considerable time liaising with both solicitors to assist you in recouping your search costs, which we hope has provided insight into the complexities and timescales involved in the conveyancing process. While we always strive to act in the best interests of our vendors, we regret that this may have impacted your anticipated timeline. As explained, we don’t feel this could have been helped.
We wish you all the best with your new property purchase and hope the transaction progresses smoothly.
Best regards,
Joe
★★★★★ 5/5
GoogleWritten: January 2025
Thank you to Pear who sold my house - twice. Unfortunately the first buyer pulled out but they did a great job on quickly putting it back on the market and getting the chain moving once again. Great communication throughout, always warm, friendly and professional.
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Written: March 2024
Have used Pear Properties to rent out my flat - which they found a tenant for within days - excellent. And have recently used them to sell my house, they set up an open house and booked 11 viewings for that day which was simply fantastic. They are a great team, very friendly, professional, great at keeping you in the loop and responsive! Definitely recommend.
Louise · 19 January 2025
Agent replied · 9 June 2024
Thank you so much for the lovely review Louise. It has been and is a pleasure working with you.
★★★★★ 5/5
GoogleHighly Recommend Elise Mackinnon at Pear Properties
Working with Elise Mackinnon from Pear Properties was an absolute pleasure. She …
Temitayo · 17 May 2025
Agent replied · 27 May 2025
Thank you so much for your lovely review! We're thrilled to hear that you had such a positive experience with Elise. She’s a valued member of our team, and it’s wonderful to know her professionalism and dedication made such a difference for you. We'll be sure to pass on your kind words to her, they’ll mean a lot! Pear Properties 🍐 …
★★★★★ 5/5
GoogleJust purchased a house through Pear Properties.
No problems at all, Joe was Brilliant and always went that one step futher to help provide an expert & profesional service.
Would strongly recommend them for any buying, selling or rental of property.
Genuinely nice people.
Brighton · 10 April 2024
Agent replied · 11 June 2024
Thank you so much for the kind review. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleExcellent service from start to finish. Joe, Marcus and Vanessa were always available to pick up calls and answer questions. Great with recommendations for solicitors too. Would highly recommend, a pleasure to deal with.
Ian · 24 September 2024
Agent replied · 24 October 2024
Ian, it was a pleasure working with you. We hope you really enjoy your new home. Thank you for the great review. Team Pear 🍐 …
★★★★★ 5/5
GoogleJoe at Pear Properties was so easy to deal with. Personable and very efficient, kept me well informed about viewings and feedback and achieved a sale within a few weeks. Highly recommended.
Jennifer · 20 March 2026
Agent replied · 17 April 2026
Thank you so much for your kind words Jennifer. It was an absolute pleasure working with you.
Wishing you all the best for your next chapter, and thank you again for recommending Pear Properties.
Joe and the team at Pear Properties 🍐
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