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★★★★★
11 reviews from tenants · all 93 reviews
Halton Mill, Mill Lane, Lancaster LA2 6ND
11 reviews of Martin & Co's Lancaster office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
11 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsThankyou
I have been letting with this company for almost a year and every query I have had, Caitlin has been so thorough and useful in helping. She has gone above and beyond what she needs to in order to accommodate for us all and has always given the best service possible. Thankyou Caitlin and the whole team!
Hi Lauren, Thank you so much for being a great tenant :)!
5/5
View AgentsA friendly and professional service from start to finish
I had a great experience renting through Caitlin at Martin and Co Lancaster. Communication, professionalism and the property itself were all brilliant. After 2 very happy years in the property, Caitlin will be the first agent I contact when I return to the area.
Thank you so much Poppy, i appreciate your comments so much :)!!!
3.7/5
View AgentsLetting agency does their job
I lived in a flat managed by Martin&co for four years. The flat was managed well in most cases, but I would have liked more beforehand information on what external contractors were going to do in the flat when, for example, electric installations were done. Once I came in late in the evening from work, and an electrician had removed most of the ceiling lamps during the day as a part of some modernisation work that had not been explained to me in detail. Other than that, everything worked as promised and issues were always sorted out.
Hi Samuli, Thank you for this review. We do apologise regarding your experience with the electrical visit, we will work on giving more detail of the work going ahead to our tenants in the future :)
5/5
View AgentsMartin and Co Lancaster
I have just moved out of my property in Lancaster and found the overall experience to be the best I've ever had with an estate agent, thank you to Caitlin especially.
5/5
View AgentsFantastic Experience
I have worked with Martin & Co for the last 2 years and I have had an absolutely fantastic experience. Caitlin has been incredible and from day 1 has been incredibly helpful, listened and focused on my requests and requirements, and provided a 1st class experience that made me feel valued!
5/5
View AgentsEfficient
I am happy with the service from Caitlin, she moved me in quickly and returned my deposit with no problems. I was happy with my time at the property. Would recommend.
5/5
View AgentsCouldn't be happier
Thank you to Caitlin for making my experience so easy :)
5/5
View AgentsThank you
Lived in my house for a number of years under Caitlin managing things, never had a complaint. Thanks so much.
5/5
View AgentsThank you
Caitlin helped me find my flat and answered all my questions, thanks so much.
5/5
View AgentsCaitlin
Thank you to Caitlin for finding me a property and making the whole process so smooth :)
5/5
View AgentsGreat experience
Just moved out of my property that I lived in for 2 years. Had a great experience with Martin and co, thanks.
Great to hear Abbie, thanks for taking the time!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
11 reviews from tenants, rated 4.9 out of 5 on average. For example, Lauren wrote: "I have been letting with this company for almost a year and every query I have had, Caitlin has been so thorough and useful in helping. She has gone above and ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.