Trusted Agent profile · Lancaster · Lancashire

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Entwistle Green Lettings Lancaster reviews

4.6

★★★★★ Excellent

337 reviews across 1 platform

67 Market Street, Lancaster, Lancashire, LA1 1JG

Entwistle Green Lettings's office in Lancaster, Lancashire, at 67 Market Street, is rated 4.6 out of 5 across 337 reviews on 1 platform, including 337 Google reviews rated 4.6.

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4.6 / 5

337

Reviews on Google

This office

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Reviews

Every review we hold for the Lancaster office, from every platform, shown as written. First names only.

5/5

Google

Thanks to a great team we sold our property. They all went that extra mile for us !!

George · 31 July 2019

Agent replied · 30 July 2023

Thanks George for your 5* review! Best wishes, Scott

5/5

Google

Excellent service really friendly staff and always Always available to give help & good advice

Tony · 30 July 2020

Agent replied · 30 July 2023

Customer experience is very important to us and as such I am sorry if this has been your experience, please do contact us at review@countrywide.co.uk. should you with to discuss further. Kind regards, Donna.

5/5

Google

Great service and very efficient staff. Kept thoroughly informed during the purchase of our small apartment on 'The Quays'

Vincent · 31 July 2018

Agent replied · 30 July 2023

Thank you Vincent for your brilliant 5* review about the Lancaster branch of Entwistle Green. I am glad to see that you were kept thoroughly informed throughout your purchase and I do wish you the best in your new apartment. Kind regards, Scott

4/5

Google

Well done to the staff in helping me find my dream home! Very friendly and excellent service!

Jenny · 31 July 2019

Agent replied · 30 July 2023

Hi Jenny, many thanks for leaving your 5* review and congratulations on finding your dream home! Best wishes, Tracey.

1/5

Google

Absolutely awful dishonest terrible customer experience will never use them again

Joanne · 30 July 2020

Agent replied · 30 July 2023

Hi Joanne, sorry to read you feel this way. So that we can understand further and verify you as being a client of our local team, please can you contact us via review@countrywide.co.uk. with your full concerns. Kind regards, Scott (Customer Relations Team)

5/5

Google

Great customer service very professional.

Darren · 30 July 2020

Agent replied · 30 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy.

1/5

Google

Super active before signing the letting contract. Poor management after that. Calling them many times for replacing the microwave oven, fixing kitchen floor and giving me a key to bike room. Never got a call back and nothing has been fixed.

Lingxuan · 31 July 2016

1/5

Google

Utterly disgusting Terrible service Very unprofessional Not recommended

Natalie · 31 July 2017

Agent replied · 30 July 2023

Hi Natalie, thank you for taking the time to leave this us this feedback. I am sorry to see this is not up to the usual high standards Entwistle Green would expect. If you would like to discuss any issues you have faced in more detail, please email review@countrywide.co.uk Many thanks.

5/5

Google

Rating only, no written review.

Tina · 13 July 2026

Agent replied · 13 October 2026

Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!

1/5

Google

Disgusting,dishonest,horrible service.Blackmailing me for money.

Greta · 31 July 2017

Agent replied · 30 July 2023

Hi Greta, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk. Kind regards.

1/5

Google

Disgusting ,dishonest,stay away clear from.

Robert · 31 July 2017

Agent replied · 30 July 2023

Hi Robert, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks.

5/5

Google

Rating only, no written review.

Kelly · 13 June 2026

Agent replied · 13 October 2026

Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!

5/5

Google

Couldn't fault the staff throughout my sale and purchase of our next home!! Very informative, always ready to help, worth their weight in gold. Thanks for helping us from start to finish!

Linzi · 31 July 2016

5/5

Google

Rating only, no written review.

Sheldon · 13 March 2026

Agent replied · 13 April 2026

It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.

5/5

Google

Rating only, no written review.

Jenny · 28 October 2024

Agent replied · 11 November 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Jophy · 22 March 2024

Agent replied · 20 June 2024

Jophy Joseph thank you for your 5* review.

5/5

Google

Rating only, no written review.

Dolly · 23 November 2023

Agent replied · 20 June 2024

Thank you.

5/5

Google

Rating only, no written review.

Craig · 16 July 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Julia · 30 July 2022

Agent replied · 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

Rating only, no written review.

Kelly · 30 July 2021

Agent replied · 30 July 2023

Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Michael · 30 July 2020

Agent replied · 30 July 2023

Thank you for the awesome review. Kind regards, Donna.

1/5

Google

Rating only, no written review.

Jonathan · 30 July 2020

Agent replied · 30 July 2023

Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk. Kind regards, Donna

1/5

Google

Rating only, no written review.

Waad · 31 July 2019

Agent replied · 30 July 2023

Thank you for your feedback however, so we can look further into why you only felt able to leave this rating, please do get in contact with us at review@countrywide.co.uk, Best wishes Emma

5/5

Google

Rating only, no written review.

Sophia · 31 July 2019

Agent replied · 30 July 2023

Thank you for your 5* review, Kind regards, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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