Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolutely awful dishonest terrible customer experience will never use them again
Joanne · 30 July 2020
Agent replied · 30 July 2023
Hi Joanne, sorry to read you feel this way. So that we can understand further and verify you as being a client of our local team, please can you contact us via review@countrywide.co.uk. with your full concerns. Kind regards, Scott (Customer Relations Team)
★★★★★ 5/5
GoogleGreat customer service very professional.
Darren · 30 July 2020
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy.
★★★★★ 1/5
GoogleSuper active before signing the letting contract. Poor management after that. Calling them many times for replacing the microwave oven, fixing kitchen floor and giving me a key to bike room. Never got a call back and nothing has been fixed.
Lingxuan · 31 July 2016
★★★★★ 1/5
GoogleUtterly disgusting
Terrible service
Very unprofessional
Not recommended
Natalie · 31 July 2017
Agent replied · 30 July 2023
Hi Natalie, thank you for taking the time to leave this us this feedback. I am sorry to see this is not up to the usual high standards Entwistle Green would expect. If you would like to discuss any issues you have faced in more detail, please email review@countrywide.co.uk Many thanks.
★★★★★ 1/5
GoogleDisgusting,dishonest,horrible service.Blackmailing me for money.
Greta · 31 July 2017
Agent replied · 30 July 2023
Hi Greta, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk. Kind regards.
★★★★★ 1/5
GoogleDisgusting ,dishonest,stay away clear from.
Robert · 31 July 2017
Agent replied · 30 July 2023
Hi Robert, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks.
★★★★★ 5/5
GoogleCouldn't fault the staff throughout my sale and purchase of our next home!! Very informative, always ready to help, worth their weight in gold. Thanks for helping us from start to finish!
Linzi · 31 July 2016
★★★★★ 5/5
GoogleRating only, no written review.
Sheldon · 13 March 2026
Agent replied · 13 April 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
★★★★★ 5/5
GoogleRating only, no written review.
Jenny · 28 October 2024
Agent replied · 11 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Jophy · 22 March 2024
Agent replied · 20 June 2024
Jophy Joseph thank you for your 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Dolly · 23 November 2023
Agent replied · 20 June 2024
Thank you.
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 16 July 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Julia · 30 July 2022
Agent replied · 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleRating only, no written review.
Kelly · 30 July 2021
Agent replied · 30 July 2023
Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 30 July 2020
Agent replied · 30 July 2023
Thank you for the awesome review. Kind regards, Donna.
★★★★★ 1/5
GoogleRating only, no written review.
Jonathan · 30 July 2020
Agent replied · 30 July 2023
Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk. Kind regards, Donna
★★★★★ 1/5
GoogleRating only, no written review.
Waad · 31 July 2019
Agent replied · 30 July 2023
Thank you for your feedback however, so we can look further into why you only felt able to leave this rating, please do get in contact with us at review@countrywide.co.uk,
Best wishes
Emma
★★★★★ 5/5
GoogleRating only, no written review.
Sophia · 31 July 2019
Agent replied · 30 July 2023
Thank you for your 5* review,
Kind regards, Scott
★★★★★ 5/5
GoogleRating only, no written review.
Mick · 31 July 2018
Agent replied · 30 July 2023
Hi, Mick
Thanks for your 5* review! If you would like to go into any more detail of what impressed you so much, don't hesitate to get in touch.
Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.