Every review we hold for the Lanarkshire office, from every platform, shown as written. First names only.
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5/5
GoogleGreat people to deal with. Neil and Jane were great at handling our flat and tenant. Made it so easy for us!!
Brian Β· 22 June 2019
Agent replied Β· 20 June 2024
Thanks Brian for your kind review. We are delighted you had a good experience using our services, we were very happy to help.
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5/5
GoogleExcellent experience from start to finish. Very response and quick to respond.
Alexander Β· 19 March 2025
Agent replied Β· 14 June 2025
Many thanks for your kind review Richard, we really appreciate it and we are delighted you have been happy with our service. Wishing you all the best from team.
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5/5
GoogleProfessional, knowledgeable and friendly. Jane and Bryan have been great from the outset and reply almost instantly to any enquiries. A real personal service and I wouldnβt hesitate to recommend.
Chris Β· 22 March 2024
Agent replied Β· 20 June 2024
Many thanks for your great review Chris. Delighted that Bryan and Jane have been so helpful and that their service has shone through. We're looking forward to being of further service to you. Thanks again.
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1/5
GoogleLet their houses out to the worst type of people,benefit scroungers that bring decent neighbourhoods down,Neds drinking on the streets,no respect for people or property,if you want a company to look after your house,dont use this one
DMcG Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear DmcG, could you please contact our office so we can assist with your review as we do not know what property this is in relation to. Our office number is 0141-639-1233, if you call us we can make further investigation and see how we can assist.
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5/5
GoogleGreat local company. We used them to sell a house and they were fantastic, Neil took care of everything, and, we liked supporting a small independent business. Would definitely recommend them
Gail Β· 21 June 2023
Agent replied Β· 20 June 2024
Thanks very much for your great review Gail, it is really appreciated by all the staff and we are delighted that you have been happy with our Estate Agency service. Thank you!
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5/5
GoogleI am moving into my second house with Thomsons and they have been great. Jane, Katie and Jonathan are always on the ball if anything needs done. Happy to stay with my agent ππ β¦
S Β· 21 June 2022
Agent replied Β· 20 June 2024
Thanks for your kind review, we are delighted you are happy with our service and that you have settled in to your new home!
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5/5
GoogleThis is a great company. Wonderful staff who are always there to help.
Dorothy Β· 21 February 2024
Agent replied Β· 20 June 2024
Thank you Dorothy for your kind review. We are delighted that you are happy with our service and look forward to being of assistance to you.
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5/5
GoogleSold my property with Thomson, great communication, regular updates, reasonably priced. Highly recommend their services.
Estella Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you so much for your kind review Estella. We are delighted that you were happy with our Estate Agency service, in particular that you felt our communication was great. It means a lot to all the team, thank you again.
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5/5
GoogleFantastic letting agency. Friendly and professional. The small team at Thomson's offer a personalised service and found tenants who are well suited to my property. Really happy with the service, very trustworthy company. Highly recommend!PositiveProfessionalism
Rachael Β· 27 August 2020
Agent replied Β· 20 June 2024
Thank you Rachael for your lovely review, we are very pleased you are happy with the service you are receiving from us. It has been a pleasure working with you and we look forward to continuing to provide assistance to you and your tenants.
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5/5
GoogleGreat Letting Agent. We are tenants. Family of four in a three bedroom property. Excellent service from first application to signing and taking up the property. Always prompt to reply and sort any issues.
Susie Β· 21 June 2020
Agent replied Β· 20 June 2024
Many thanks for your kind review Susie. We are delighted you are happy with our service and it really means a great deal to all the staff that you have taken the time to do this. Jane, Jonathan and the team look forward to being or further assistance to you during your tenancy.
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5/5
GoogleWe've had an excellent experience as tenants with Thomson. They answered every query quickly and efficiently, and they've been very helpful and fair in every situation.PositiveResponsiveness
Lea Β· 27 August 2021
Agent replied Β· 20 June 2024
Thanks for your kind review Lea, we are very pleased that you had a good experience during your tenancy. Everyone at Thomson's wish you all the best in your new property.
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1/5
GooglePoor service, ignoring phone calls and l had no help when trying to contact about owners behaviour trying to gain access to the property I rented. I would not use them ever again.
Marc Β· 22 June 2019
Agent replied Β· 20 June 2024
Dear Marc, you have been a tenant of ours for a number of years and we have always provided you with a hands on service through various circumstances. We are sorry that you feel we have not done so and are very happy to discuss this further with you. Our office is always available for you to visit or call should you wish to do so. Jane, Jonathan or Neil can assist with any concerns you may have.
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5/5
GoogleExcellent communication and very professional and efficient.
Alan Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you Alan for your kind review, we are delighted that you are happy with our service. It means a lot to all the staff and is greatly appreciated.
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5/5
GoogleI rented a house and was delighted with their professional and quality servicePositiveResponsiveness, Quality, Professionalism, Value
Dave Β· 21 June 2022
Agent replied Β· 20 June 2024
Thanks for your kind review Dave, it's great to hear that you were happy with the service you received during your tenancy. If you ever need to rent again we would be delighted to help.
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5/5
GoogleBest letting agents Iβve been with, helpful and friendly staff who respond quickly to any queries and resolve any issues promptly. Would definitely recommend
Isla Β· 22 June 2019
Agent replied Β· 20 June 2024
Thank you Isla for your kind review. We are pleased you had a good customer service experience with us and really appreciate the feedback. If you require anything further please just let us know.
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2/5
GoogleThe conversations I had with staff was not helpful.
Zion Β· 22 March 2024
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5/5
GoogleFantastic service from Jane , Neil and Jonny. Highly recommended. Five stars.
Alison Β· 22 June 2019
Agent replied Β· 20 June 2024
Thank you for your review Alison, that is very kind and much appreciated by us all.
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5/5
GoogleAmazing friendly professional team. Would highly recommend as a letting agent .
Emma Β· 22 June 2019
Agent replied Β· 20 June 2024
Thanks Emma for your kind review, we are delighted you are happy with our service and look forward to a long and happy tenancy.
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5/5
GoogleNice range of properties. Quick service for applications and repair requests. Pleasant staff
Androulla Β· 22 June 2018
Agent replied Β· 20 June 2024
Many thanks for your kind review, we are delighted you are happy with the service and really appreciate you taking the time to post this.
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5/5
GoogleExcellent service π β¦
Audrey Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you for your kind review Audrey, we are delighted you are happy with the service you have received, it is really appreciated by all the staff.
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5/5
GoogleVery helpful and professional service.
Katie Β· 22 June 2019
Agent replied Β· 20 June 2024
Many thanks for your kind review Katie, we hope you have a great time living in the property.
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5/5
Googleexcellent company and serviceππ β¦
Pauline Β· 22 June 2019
Agent replied Β· 20 June 2024
Many thanks for the kind review Pauline, we're pleased you are happy with the service and look forward to working with you.
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4/5
GoogleRating only, no written review.
Charles Β· 10 August 2025
Agent replied Β· 9 September 2025
Many thanks for your review Charles, we are delighted you are happy with our service. Many thanks from all the team.
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4/5
GoogleRating only, no written review.
Logan Β· 21 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.