Trusted Agent profile · Lanarkshire
★★★★★
302 reviews across 2 platforms
107 - 111 Byres Road, Glasgow, Lanarkshire, G11 5HW
Countrywide's office in Lanarkshire, at 107 - 111 Byres Road, is rated 4.4 out of 5 across 302 reviews on two platforms, including 300 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lanarkshire office, from every platform, shown as written. First names only.
5/5
GoogleGreat service, very professional. Any queries dealt with quickly and efficiently by Gavin and Megan. Highly recommended.PositiveResponsiveness, Professionalism
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff are friendly, knowledgeable and know the market.PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleSuper helpful and friendly staff who helped make renting our flat very easy and stress free. Couldn’t have asked for a better service, highly recommend
Hi, Rachel Thanks for leaving a 5* review! It sounds like everything went to plan and that the team knew what they are doing. Kind regards, Chris
5/5
Googlevery good response speed and efficient working style. well done.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe are new tenants and Yasmin helped us sort everything out within a week. Great service!
5/5
GoogleLouise Penman at Byres Rd venue was excellent, helpful and professional from start to end.PositiveProfessionalism
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have just rented my property with Mhairi Fraser. Outstanding service from start to Finnish. I Highly recommend.
Thank you for the amazing 5* review and recommendation. kind regards, Lucy
5/5
GoogleOutstanding experience, Joannes professional yet personal approach was second to none. Could not recommend enough.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
1/5
GoogleThe staff who answer the phone is so rude... Fine, they don't need customers :)
Dear JingMin, I am sorry to read about your experience, it would be great to discuss further. If you would like to, then please send me an email at review@countrywide.co.uk and i will be in contact as soon as possible. Kind Regards, Sarah
1/5
GooglePLEASE DON'T NOT SELL YOUR PROPERTY WITH THEM.they fool people. PLEASE do save your money
I am sorry to read this review, I however, would like to thank you for providing us with feedback. If you would like to send us more details about your experience, then email us at review@countrywide.co.uk. Many thanks, Sarah
5/5
GoogleExcellent service, good communication & efficiency My experience is stress free, highly recommended!
Thank you for your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott
5/5
GoogleVery efficient office. Pleasant, straight forward, and trustworthy staff. Happy to recommend to others.
Thank you so much for the review the recommendation
5/5
GoogleVery friendly staff with your best interests in mind. Helped me through the complete purchase process from selecting a suitable property, getting me the best price and then assisting me in the mortgage application. I would definitely recommend countrywide and will certainly be using them again.
1/5
GoogleVery poor service. Please don't sell your property with them
I am sorry to read that you feel this way Navya. We do always aim to provide the best service possible and as such take feedback very seriously. If you would like to provide further feedback about your experience please feel free to e-mail us at review@countrywide.co.uk. Kind regards, Scott
5/5
GoogleI like there why to servie there Customers
Hi Mohammed, Thank you for taking the time to leave us this excellent review, it's great to see that the Countrywide team at West-End, were once again able to provide their proven, 5 star service! Kind regards.
5/5
GoogleGreat customer service
HI Ellie, Thank you for taking the time to leave us this excellent review, it's great to see that the Countrywide team at the West-End branch were once again able to provide their proven, 5 star service! Many thanks.
4/5
GoogleAlthough i did not buy a property from Countrywide and not being familiar which areas to look,i found Countrywide very helpful and recommend their advice.
4/5
GoogleRating only, no written review.
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
GoogleGreat Service.
Thank you for taking the time to leave us this great 5* review Kwame. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
4/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Countrywide, Lanarkshire won Trusted Agent.
