Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional, responsive, and easy to deal with from start to finish
I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.
Benjamin · 4 June 2026
Agent replied · 22 September 2026
Thank you for your wonderful 5-star review, Benjamin. We're delighted to hear you had a great experience at the Greenwich office.
Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
We look forward to welcoming you back and assisting you again in the future.
★★★★★ 5/5
TrustpilotExcellent communication and progression service instrumental in ensuring we secured our forever home
From viewing our first house, to finding our forever home, John knew exactly what we were looking for. He did a great job communicating with us and the vendors and we always knew where we stood throughout the process. The team at Winkworth work as one, as demonstrated by Guy who was the one who communicated our offer to the vendors in John’s absence. During the conveyancing process, the team excelled at liaising with all parties in the chain and Guy was instrumental in ensuring successful completion before Christmas. We would not hesitate to use Winkworth in the future, their service stood out compared to other estate agents we have dealt with.
Pritesh · 23 December 2025
Agent replied · 24 May 2026
Thank you so much for taking the time to leave an excellent review. We appreciate your support and are here if you need anything in the future.
★★★★★ 5/5
TrustpilotAaron and his team at Winkworths Kensal…
Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!
Helen · 29 April 2026
Agent replied · 24 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
GoogleI recently worked with Tyler to rent a new home, and I couldn’t be happier with the experience. From the very start, Tyler was incredibly responsive he always messaged me back quickly and answered all my questions straight away. His communication made the whole process smooth and completely stress-free. It’s rare to find someone so efficient and easy to work with. I’d definitely recommend Tyler to anyone looking to rent or buy a property he made what could have been a stressful process really simple and enjoyable.
Adnan · 15 October 2025
Agent replied · 10 November 2025
That’s brilliant to hear Adnan - renting can sometimes feel stressful, so it’s great that Tyler’s quick responses and clear communication made the process simple and enjoyable for you. We really appreciate you taking the time to share your experience and recommendation.
★★★★★ 5/5
GoogleI had such a great experience working with Ellie Morgan at Winkworth as a tenant. She was a pleasure to deal with from start to finish, incredibly communicative, warm, and proactive throughout the whole process. Ellie kept me updated every step of the way and made what’s often a stressful process feel smooth and straightforward. Thanks to her, I’ve now secured a beautiful new home. Couldn’t recommend her more highly.
Helen · 3 December 2025
Agent replied · 24 December 2025
So lovely to hear how smooth the whole process felt for you Helen. Renting can be stressful at the best of times, so it’s great to know Ellie’s communication and proactive approach helped make everything feel straightforward from start to finish. Delighted you’ve secured a new home you love - and thank you for such a kind recommendation.
★★★★★ 5/5
TrustpilotJohn and Guy were really so helpful
John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.
Grace · 21 July 2026
★★★★★ 5/5
TrustpilotExcellent service
Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.
G · 28 August 2026
★★★★★ 5/5
TrustpilotA huge thanks to Toby and his team for…
A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.
Kate · 4 February 2026
Agent replied · 22 February 2026
Thank you so much, Kate, for taking the time to leave such a great rating. We truly appreciate your business and your support. Please don’t hesitate to reach out if there’s ever anything we can help with in the future.
★★★★★ 5/5
GoogleThe Winkworth team at Streatham Hill, especially Anthony Nyland worked hard to find a buyer in a difficult market. What we found exceptional was how Anthony acted as a go between the solicitors, chasing them when they were slow to communicate and move the process forward. Anthony was very friendly and always ready to answer our questions and give helpful advice. Excellent service. Highly recommended.
Anna · 8 October 2025
Agent replied · 10 November 2025
We’re so pleased to hear the sale came together smoothly Anna, especially given how challenging the market can be at times. Anthony will be glad to know his persistence and hands-on approach with the solicitors helped keep things moving. Thanks so much for the recommendation.
★★★★★ 5/5
GoogleThe team at Winkworth Streatham have been an absolute pleasure to deal with. Tyler went above and beyond, even showing us round our home-to-be on his day off. Ambrina, Mandy and Laura have all been professional, friendly, and incredibly supportive, especially Laura over this last week, who has tirelessly assisted us through the many inevitable challenges of moving home.
Tim · 1 October 2025
Agent replied · 10 November 2025
It’s fantastic to hear how well the whole team supported you through your move Tim. Tyler will be chuffed to know his extra effort helped make the difference, and Laura, Ambrina and Mandy will really appreciate your kind words too. Moving home always brings a few challenges, so it’s lovely to know you felt supported right the way through.
★★★★★ 5/5
TrustpilotThanks Dan!
Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!
Aleah · 4 March 2026
Agent replied · 24 May 2026
Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.
★★★★★ 5/5
GoogleI had a excllent experience with Winkworth from start to finish. The team were professoanal,Knowledgeable, and genuinely supportive throughout the entire process.
Communication was clear and prompt, and they always took the time to explain thinks and answer any question i had.
i would like to thank Ellie Morgan for her outstanding service and support throughout the process. She was professional,friendly, and extremily helpful at every stage.
i would highly recommende both Ellie and Winkworth to anyone looking for an excellent estate agency
Jenny.R.V · 18 December 2025
★★★★★ 5/5
TrustpilotI am a landlord in the Willesden Green…
I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.
Mark · 22 March 2026
Agent replied · 23 October 2024
We’re delighted to hear you had a 5-star experience at the Kensal Rise and Queen's Park offices Mark. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
GoogleMy partner and I bought our first home together and Anthony Nyland was amazing. He was extremely helpful and assured us every step of the way. Even after completion, he came round to our new home to help us figure out how to open the patio door to the garden which was stuck. The service was exceptional, Anthony really went above and beyond to help us throughout the whole process. I would recommend Winkworth Streatham to all.
Joe · 19 November 2025
★★★★★ 5/5
GoogleGreat experience with Winkworth. Ellie Morgan is our point of contact and has helped us with making an offer on a rental property, she is a pleasure to work with, and has kept us updated at all times and is quick to respond to any questions, would highly recommend.
David · 1 October 2025
Agent replied · 10 November 2025
Really glad to hear the experience has been so positive David. Ellie will be delighted to know her quick updates and clear communication helped make the rental process smooth for you. Thanks for the recommendation.
★★★★★ 1/5
TrustpilotAvoid this agency if you value your…
Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.
Bettina · 24 May 2026
Agent replied · 22 September 2026
Dear Bettina,
Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office.
We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage.
Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure.
Kind regards,
★★★★★ 5/5
GoogleWe worked with Ellie when finding a new rental and she was great! She was able to fit us in last minute to flat viewings and had great communication skills. She was super knowledgeable and able to answer any query or questions that we had! Thanks Ellie!
Nathalie · 15 October 2025
Agent replied · 10 November 2025
So glad Ellie was able to make your flat search such a smooth experience Nathalie. Last-minute viewings can be tricky to arrange, so it’s great to hear her quick thinking and clear communication helped things come together. Thanks for sharing your feedback.
★★★★★ 5/5
TrustpilotFabian is great!
Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you
R · 7 May 2026
Agent replied · 24 May 2026
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.
★★★★★ 5/5
GoogleTyler responded very quickly to my viewing request and I was able to see the rental same day. He answered all my new-to-the-UK questions. The listing wasn’t a match but the next day he sent over another option. Again, got in that afternoon and he patiently answered questions and provided insights. He followed up later and we decided to put in an offer. The next morning, Tyler called with the good news and now we’re in the approvals stage and hope to settle into our first UK flat next month. Tyler has been quick to respond, proactive and helpful so don’t hesitate to work with him.
MJP · 16 September 2025
★★★★★ 5/5
GoogleGreat experience with Winkworth, I recently purchased a flat and Anthony Fraser was the person who took me through from the first viewing to the contract exchange. He was constantly present, extremely helpful and always friendly. I honestly couldn’t wish for a better person to help me in this process. It was a quite of a rollercoaster to get the deal done, but Anthony was positive and supportive the all the time. Thank you so much!
Tommy · 24 September 2025
★★★★★ 5/5
TrustpilotAmir Shafi is a star
Amir Shafi is a star! He is very quick in response and diligent. He is very good at finding out the needs of his clients and providing appropriate solutions. He is really reliable.
Masahiko · 23 December 2025
Agent replied · 24 May 2026
We're happy to see that you had a 5-Star experience at Winkworth Hendon. Thanks for sharing your feedback.
★★★★★ 5/5
GoogleI really cannot recommend Winkworth Streatham and especially Anthony highly enough. He is resourceful, hard-working, and a great communicator. We had a really difficult process through absolutely no fault of Anthony's or Winkworth's and I really don't think we would have got it over the line had it not been for Anthony's excellent work. If you are looking to buy or sell I would strongly advise you to do so through Winkworth Streatham and especially Anthony!
Hannah · 23 August 2025
★★★★★ 1/5
TrustpilotNO ELECTRICITY FOR 3 DAYS
I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.
Rainice · 12 December 2025
Agent replied · 23 December 2025
Good morning Rainice,
At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences.
All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.
Thank you in advance.
Kind regards,
Winkworth Client Relations
★★★★★ 5/5
GoogleEllie was so amazing and helpful! Very on it in terms of communication and worked super hard to accommodate us starting renting from abroad. A very kind and professional person all around, would recommend a million times over.
Amelia · 1 October 2025
Agent replied · 10 November 2025
So lovely to hear Ellie was able to make renting from abroad such a smooth experience Amelia. She’ll be so pleased to know her communication and support helped everything come together - thanks for such a glowing recommendation.
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