Trusted Agent profile · Lambeth

Winkworth Kennington reviews in Lambeth

4.0

★★★★★ Great

1,097 reviews across 3 platforms

299 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE

Winkworth's office in Lambeth, at 299 Kennington Road, is rated 4.0 out of 5 across 1,097 reviews on three platforms, including 211 Google reviews rated 4.8.

Google logo

4.8 / 5

211

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

885

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Trish has been outstanding and a real…

Trish has been outstanding and a real credit to Alex and the Winkworth team. We would highly recommend these Agents to anyone looking to move into the Canada Water area. A massive thank you.

Jo · 8 September 2021

5/5

Trustpilot

For the Kensal Rise Lettings team…

For the Kensal Rise Lettings team Thankyou for all your work in successfully letting our house again. Always quick and responsive to any issues, keeping the process moving. Thankyou also for the additional support during the last 2 years it was much appreciated.

Jessica · 15 August 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

Winkworth Blackheat

Never ever rent a property from this agency. The estate agent is there for you only until you sign the contract and pay the money. The agent hid from us so many problematic issues in the property and our issues started from the day we moved in. And of course, the agent doesn't want to hear from you, as they have management company. We had an emergency a week ago and called an engineer as recommended by the agency. Same problem has happened today, out of the working hours of the agency and we called the same engineer, who would have come immediately if the agency had paid him for the job done a week ago... We had to wait for pretty some time for the agency to open and another 5 hours to take care of our problem. The absence of heating and hot water as per the property manager is NOT an emergency, so we stayed in cold for nearly 15 hours. Such a disgrace for Winkworth.

Veselina · 30 November 2021

1/5

Trustpilot

Stay away at all cost

I used Winkworth to find a tenant for my property and manage it. It has been a horrendous experience and I would recommend choosing pretty much any other agency. I needed to do some work for an electricity certificate and they brought a supplier which quoted me 3 times what it should cost so had to find a supplier myself. Then, due to a "human error" they sent their supplier in without telling me and did the work. My supplier came in and called me that they already did the work and I had to pay him for his time (which to be fair they did reimburse me). However, they then charged me the full amount of their supplier who did unapproved work in my property. Needless to say I terminated the contract with them immediately. They also extremely rude and unresponsive, would highly recommend to stay away.

Amit · 12 November 2021

5/5

Google

Tom and Oliver were very good to deal with throughout - professional, responsive and commercial. Our process was delayed by Covid which complicated matters, but they helped to see us through to completion very smoothly.PositiveResponsiveness, Quality, Professionalism

David · 26 October 2020

5/5

Google

I have recently rented a property through Winkworth's in SE11. I've primarily dealt with Adam through the process. He's been thorough, helpful and helped to walk me through a relatively stress-free period. I'm looking forward to enjoying my new home!

Sam · 27 October 2019

5/5

Google

We had a great experience with this branch. Our Sales Negotiator Theo was great; he always kept us up to date with the progression of our sale, and helped speed up the process for us. I always got a speedy response. Great service.

Molly · 27 October 2017

5/5

Trustpilot

All communication was exceptional and…

All communication was exceptional and absolutely all the time I spent at your place I felt extremely pleasant and well treated from all points of view! thank you from the bottom of my heart for your help and all your efforts for me

Vasi · 28 September 2024

1/5

Trustpilot

Terrible Experience

Recent tenancy renewal with Winkworth.An utter shambles. Multiple contracts issued, all incorrect. Incapable of working out the financials correctly. Defensive when challenged with reasonable questions.We have luckily a great landlord that helped us sort it out. It’s criminal the amount of money Winkworth charge and still so many problems. Avoid at all costs.

C · 4 October 2020

Agent replied · 24 October 2024

Hello, We're sorry to hear of your of your experience on this occasion and that this did not meet our high standards of service. Please get in touch, clientrelations@winkworth.co.uk so that we can find out what went wrong.

1/5

Trustpilot

No action on mould described by Winkworth inspector as “uninhabitable”

Our flat is managed by Winkworth Kennington and we’ve been complaining for months about growing mould in one of the bedrooms and the bathroom. We had one of their inspectors visit in November 2020 who was appalled by the mould and promised a quick resolution, of which we heard nothing. We followed up in March about this as it had got significantly worse through the winter months, with a second inspector from Winkworth reviewing the property and describing it as “uninhabitable”, with our flatmate in that room having asthma and the mould being at the point it could cause serious illness. Since then, we’ve just been pushed back and back every 2 weeks with a slow response about waiting for quotes.Winkworth are respectful enough and do attempt to respond, but the ability to get anything done, especially with the state of the mould in the property, is verging on negligence. Would never rent through Winkworth again.

Ben · 30 August 2021

5/5

Trustpilot

Great service

Very responsive and efficient at every stage of the process. Winkworth's made the whole purchasing process as easy as possible.

Christopher · 5 April 2024

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating, Christopher. We really appreciate your business. Please let us know if we can do anything for you in the future.Winkworth Client Relations

5/5

Google

Exemplary service. Very good local market knowledge and an extremely professional team who managed all steps of the transaction. Thanks Tom and team

Ross · 26 October 2022

5/5

Trustpilot

Fantastic service.

Fantastic service.We had an unexpectedly protracted process, which was nothing to do with Winkworth. However they advised and supported us throughout. They really did go “above and beyond”. We wouldn’t hesitate to recommend them. Professional and helpful from valuation to completion.

Teresa · 3 August 2022

Agent replied · 24 October 2024

We're happy to see that you had a 5-Star experience. Thanks for sharing

5/5

Trustpilot

Tiverton Branch excellent

Winkworth’s Tiverton branch were brilliant.Professional, friendly snd always easy to get hold of. They went above and beyond to get our house sold. We would definitely recommend.

Winter · 22 October 2023

Agent replied · 24 October 2024

We're happy to see that you had a 5-Star experience at Tiverton. Thanks for sharing!

1/5

Trustpilot

Belligerent, argumentative, unprofessional, rude

Belligerent, argumentative, unprofessional, rude...I called to invite Winkworth Ladbroke Grove to my house, with a view to asking them to sell it. I spoke with the franchisee who kept interjecting when I tried to speak, refused to answer a question preferring to justify the 'fee' arrangement by referencing the status quo, and who was unwilling to offer me their best percentage prior to coming into my house. Clearly politeness and professionalism isn't part of the service offered by Winkworth Ladbroke Grove and they continue to reinforce the poor reputation enjoyed by the industry as a whole.Quite why Estate Agents feel they can base their business model on an egregious percentage of the value of your home is beyond my ken, and is an outdated, outmoded and foreign principle I am unwilling to work with.

Demand · 7 July 2021

5/5

Trustpilot

I have rented my flat out through…

I have rented my flat out through Winkworths for over 10 years. They have been very helpful negotiating changes in contracts and supporting me with various issues. I would recommend them.

Lisa · 5 July 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

The Best Service You Can Ask For

Jenny Wintermeyer is an asset to this company. I have dealt with her before, and she has proved again that she says what she does, and then she does what she says. Good, honest service, and much appreciated.

Elsabe · 1 October 2019

5/5

Trustpilot

Smooth, quick and communicative

Ursula Doyle helped me sort out a leak in my ceiling in the best ways possible. She was quick and communicative, took action right away and sorted everything out smoothly. Very impressed and satisfied with the whole process.

Signe · 2 November 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Thank you very much Faraz Ahmed.

Thank you very much Faraz Ahmed and all the staff at Winkworth. Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our working with them. Highly recommend!

Maria · 14 March 2023

Agent replied · 24 October 2024

Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us, and we agree, Faraz is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Good job Winkworth and team!!

I have been with Winkworth for quite a while now. I found their service to be excellent and they are very professional and extremely helpful. My tenant left during the pandemic, and i was starting to worry as i don’t live where my property is located. One of their agents called Nishi, helped me throughout the whole process of hunting new tenants to all other agreement related issues. I am extremely grateful and thank wholeheartedly to all the agents who have helped me finding a new tenant promptly and efficiently go through my tenancy contract. Highly recommended!

R.A.Bhuiyan · 9 May 2021

1/5

Trustpilot

Renters and landlords beware

I'm really disappointed by the quality of service provided and the manner in which we have been treated by Winkworth over the last year.

Georgie · 6 December 2023

Agent replied · 24 October 2024

Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.

5/5

Trustpilot

We found everyone we dealt with at…

We found everyone we dealt with at Winkworth to be highly professional, friendly and communicative. We would definitely recommend their service to anyone looking to sell. They worked hard to get the best possible price for our property and were happy to give us advice along the way. We never had to wait more than an hour or so for someone to respond to us whenever we contacted them. Thanks very much to the whole team for all your hard work.

Alice · 14 April 2021

5/5

Google

We had an appointment with Hugo Trew last week. Hugo was courteous and really pleasant. He was quick to answer all our questions and left us very reassured if we were to progress a sale with him and the team.

Jake · 27 October 2017

1/5

Trustpilot

Winkworth Plc agency - The worst agency ever

We were tenants on one of the properties they managed at Winkworth Bow Estate Agents.First, they are difficult to come and fix any house issues. They just want you to pay, and they would do their minimum or even less to manage the property.Second, we have left the property long ago, we left it in a rather good condition, for a over 4 years tenancy, and they want to keep all the deposit. It has been over a month and we are still waiting for our deposit.They are not coming back to us, they are ignoring our emails, they are just a bad agency.I have lived in many places with okay agencies, but Winkworth would be the worst. I would not recommend anyone to rent a property with them.Please if you are reading this before renting, find another agency you will not regret it.

Sebastian · 1 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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