Trusted Agent profile · Lambeth

Winkworth Herne Hill reviews in Lambeth

3.9

★★★★★ Good

961 reviews across 2 platforms

236 Railton Road, Herne Hill, SE24 0JT, Lambeth, SE24 0JT

Winkworth's office in Lambeth, at 236 Railton Road, is rated 3.9 out of 5 across 961 reviews on two platforms, including 87 Google reviews rated 4.5.

Google logo

4.5 / 5

87

Reviews on Google

This office

Trustpilot logo

874

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Winkworth is definitely a really…

Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.

Wesley · 7 October 2022

Agent replied · 23 October 2024

Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

We worked with Winkworth Kensal Rise &…

We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.

Adam · 11 May 2026

Agent replied · 27 May 2026

We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Trustpilot

We’ve had an excellent experience with…

We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.

Diana · 3 May 2026

Agent replied · 27 May 2026

Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Lewis was incredibly helpful with processing the sale of our Flat. Although the process took a lot longer than we had hoped for Lewis was efficient and organised about chasing the relevant parties and communicated this clearly to us as the sellers. Lewis is a charming person and stayed really positive and helpful throughout the whole process.

Alice · 10 January 2025

1/5

Google

Once they’ve rented you a property, they seem to go out of their way to be unhelpful. The property managers show little understanding or empathy for tenants, despite the fact that tenants are ultimately their clients. Disappointing lack of care and accountability.

IOANNIS · 17 December 2025

Agent replied · 17 April 2026

Ioannis, thank you for taking the time to share your feedback. We did review this at the time and can confirm the matter was resolved, and the issue raised was not related to our ongoing property management service. We take all comments seriously and always aim to support tenants clearly and professionally throughout a tenancy.

1/5

Trustpilot

Cooperative before contracts exchange, not aftrwards

Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult

A · 7 July 2026

Agent replied · 24 September 2026

We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to ,  and by ourselves without a trace of difficulty or rudeness.

5/5

Google

A Stellar Experience with a Highly Professional Seller Property Agent! Review: I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience. One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process. Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!

Christos · 10 November 2023

5/5

Google

Excellent experience with Winkworth, Herne Hill. Rebecca identified and showed us around multiple houses which matched our search criteria. Communication has always been prompt and clear, and the properties we have seen have all been a good match for us. Thank you, Rebecca!

Alexander · 25 November 2025

Agent replied · 23 December 2025

Great to hear the search has been such a good fit for you Alexander. Rebecca will be glad to know her understanding of your criteria and her clear communication helped make the whole process smooth. Really appreciate you taking the time to leave this.

5/5

Trustpilot

Professional and local knowledge experts

Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.

Jacob · 8 November 2022

Agent replied · 23 October 2024

Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Thank-you team Winkworth Poringland…

The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.

Liz · 18 August 2022

Agent replied · 23 October 2024

Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

First Home Purchase

I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!

Lara · 20 June 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Great for selling a house and keeping me informed

We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!

Louise · 22 December 2020

Agent replied · 23 October 2024

Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.

5/5

Google

We had a great experience working with Rebecca Perry at the Herne Hill branch. She took the time to understand what we were looking for and showed us properties that genuinely matched our needs. She was professional, responsive, and supportive throughout, making the process feel much more straightforward. We’d highly recommend her to anyone looking for a reliable estate agent.

Estella · 26 March 2026

5/5

Google

Rebecca Perry steered the sale of my flat in Brixton and did a great job. She took ownership of the task and was regularly in touch providing updates and was incredibly efficient and persistent in pushing the solicitors to finalise the deal. I am incredibly grateful to Rebecca for her support and profeesionalism.

Louisa · 9 August 2025

Agent replied · 8 September 2025

We really appreciate you sharing this, Louisa. It’s great to hear Rebecca’s persistence and efficiency helped steer your Brixton flat sale to completion, and that her regular updates kept things on track.

5/5

Trustpilot

With thanks to the Kensal Rise team

With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.

HS · 29 July 2022

Agent replied · 23 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Simon did a fantastic job. The sale of our flat went smoothly and he saw us through right to completion, including helping to chase up solicitors when necessary and managing the chain. I would highly recommend Simon and Winkworth Herne Hill to anyone looking to sell or buy. They exceeded expectations and provided a great level of service.

Alex · 10 November 2022

Agent replied · 9 November 2024

Thank you for your kind words Alex! We are glad to hear that the sale of your flat went smoothly and that Simon was able to assist you right through to completion, including helping to chase up solicitors and managing the chain. It's great to know that Simon exceeded your expectations and provided a high level of service. We appreciate your recommendation and are glad that we were able to meet your expectations.

5/5

Google

Good experience looking at houses with Winkworth HH. Once you are in their system they have a lot of attractive off-market properties and are helpful about arranging for you to see them. Elisabeth who we dealt with was very helpful and professional.

Raffy · 16 November 2025

Agent replied · 17 April 2026

Great to hear you’ve had a good experience viewing with us Raffy, especially with those off-market options through Herne Hill. Elisabeth will be really pleased to know her help and professionalism came across so clearly - thanks for taking the time to share this.

5/5

Google

Rebecca has been great - a true partner on our property search. She has strong market insights and great knowledge of the local area. Certainly one of the best agents I’ve worked with.

Sam · 8 September 2025

1/5

Trustpilot

If only we could give a 0 score.

If only we could give a 0 score. Worst letting agent we have ever had the misfortune of coming across. No communication, no call backs, no explanations and no assistance. Avoid

Adam · 6 October 2026

5/5

Trustpilot

Dan & Jonas - Lettings

Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing

Jane · 14 May 2026

Agent replied · 27 May 2026

We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Trustpilot

Shaun and Aaron were amazing

Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!

Customer · 17 August 2023

5/5

Trustpilot

Excellent Experience

I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.

Hywel · 2 January 2026

Agent replied · 27 May 2026

Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.

5/5

Trustpilot

Kensal Rise’s best estate agent

Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.

Mrs · 5 June 2023

Agent replied · 23 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Winkworths

Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!

Chirag · 2 April 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

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