Trusted Agent profile · Lambeth
★★★★★
983 reviews across 2 platforms
236 Railton Road, Herne Hill, SE24 0JT, Lambeth, SE24 0JT
Winkworth's office in Lambeth, at 236 Railton Road, is rated 3.9 out of 5 across 983 reviews on two platforms, including 107 Google reviews rated 4.6.
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Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
1/5
TrustpilotLied to us at the house about the house and bills…
Lied to us at the house about the bills and finishes, took our money and hounded us to move in (nearly £2000 a month, so not a cheap rental), zero customer service, no follow up with us in three months even though we're still having loads of issues with the place.
5/5
TrustpilotGood Service and Attentive Agents
Good and clear communication line provided by Dhruv, easily arranged viewings and overall good service.
5/5
TrustpilotI have found them to be professional…
I have found them to be professional with a personal touch which is very rare to find. I am basing my review on a great representative of their company who has made the letting process very straightforward for me. It is thanks to her attention to detail and ability to organise things efficiently and effectively.
4/5
TrustpilotWinkworth is a trustful agency
Winkworth had been very helpful when I looked for a rented property a few months ago. Their response to my request , with agent Nishi Shah, was prompt and productive. I found the right property in a very short time. Nishi has carried out her service with great professionalism.
5/5
GoogleGreat communication and honest advice throughout.
Thank you for your positive feedback, Matt! We are glad to have provided excellent communication and honest advice throughout the process. It is always our goal to provide the best possible service to our clients and we appreciate your kind words. We hope to have the opportunity to assist you again in the future.
5/5
TrustpilotWinkworth Kinsbury oversaw the initial…
Winkworth Kinsbury oversaw the initial letting process of our new flat and so far things have gone smoothly. Nishi from that office has been very helpful and informative throughout these first steps. We hope to have a continuation of this going forward during the letting of our property
5/5
TrustpilotGood service with lettings
Good service with lettings. Used for a couple of properties
We're happy to see that you had a 5-Star experience. Thanks for sharing!
5/5
TrustpilotWinkworth staff and agency are very…
Winkworth harrow staff and agency are very helpful and staff behavior is very friendly
5/5
TrustpilotGreat experience working with Aaron
Great experience working with Aaronon the lettings side. Highly recommend.
We're happy to see that you had a 5-Star experience. Thanks for sharing!
5/5
Trustpilotproperty sale
i have just brought a property where winkworth banstead acted as agents primarily my contact was Richard but assisted by Nikki , throughout they have acted professionally and were always helpful and often fun and relaxed which in the stress nature of a sale was fantastic
5/5
TrustpilotExcellent
Excellent. Professional team who looked after our every need.
We're happy to see that you had a 5-Star experience. Thanks for sharing!
1/5
TrustpilotI’ve spoken to Winkworth before
I’ve spoken to Winkworth before. They are not that helpful although I’ve known about them for years. I don’t know about estate agents because I’ve never used one myself. I wouldn’t speak to them again. They weren’t very good and they were quite rude. It’s practically impossible to avoid them unfortunately
5/5
GoogleReally happy with them.
Thank you Esther!
5/5
TrustpilotExcellent skills of the experienced…
Excellent skills of the experienced lettings manager Natasha Conti who does her utmost at managing landlord's letting as her own and ensuring a happy medium with tenants. No bluff or sales talk ending up in high expectations followed by months of voids and disappointments. This is a very honest agency giving good sound advice.
2/5
TrustpilotVery poor service
We have contacted this agency for the same property about 4x while it was still on the market. Simply nobody contacted us back, emailed us back or took the time to at least be transparent to us. So weird?! Very unprofessional and rubbish customer service!
5/5
TrustpilotLetting my new home
Nishi Shah from winkworth hendon is a nice helpfull friendly negotiater
5/5
TrustpilotGood experience letting with Winkworth
We had a very good experience letting with Winkworth. From managing viewings to getting set up as a new tenant the process was well explained and we were well supported. The lettings team do an excellent job managing any issues with the property. Highly recommend
1/5
TrustpilotShould vet out the renting tenants
Should vet out the renting tenants. I now have neighbours from hell living next door where this has always been a quite respectful place to live. We are all hoping they dont pay the rent and get evicted sooner rather than later before they have totally trashed the property
5/5
TrustpilotGreat service
I had please working with Winkworth Kensal Rise for 1.5 years. I rented an apartment and was quite happy with the services and management. The property manager Michael F. was very responsible and responsive. Thank you.
1/5
GoogleTerrible estate agents!!! More interested in sabotaging a sale then making one. Avoid like the plague.
Dear Carl, tell us more? We have no idea what you are talking about - even though it was a long time ago, please get in touch: hernehill@winkworth.co.uk.
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