Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery positive experience
Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.
Anna · 2 December 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleI had such a great experience with Ellie. I was travelling a long way for the viewing for a flat rental and she waited for me and didn’t rush me through the viewing. She wasn’t pushy at all and kept me updated. Super easy process throughout. Thanks Ellie!
Maddie · 16 March 2026
★★★★★ 5/5
GoogleHad such an easy, positive experience using Winkworth to purchase our flat! Lewis was very knowledgable and kept us informed throughout the whole process. Can't recommend enough.
Nadia · 9 December 2025
Agent replied · 23 December 2025
So glad to hear the purchase of your flat felt so easy and positive Nadia. Lewis will be really pleased his knowledge and clear updates helped keep everything on track. Thanks so much for the recommendation.
★★★★★ 5/5
TrustpilotA great team to deal with
Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.
Mr · 7 September 2026
★★★★★ 1/5
TrustpilotMade me pay for postage
They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter
Lauren · 4 March 2026
Agent replied · 21 March 2026
At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.
★★★★★ 5/5
TrustpilotLauren Douglas (Winkworth Shorditch)…
Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.
SM · 23 May 2026
Agent replied · 24 June 2026
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team!
We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotDeborah did a great job with the…
Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.
Jon · 6 March 2026
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating Jon. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotExcellent Agents
I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.
Colin · 26 January 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotIf you want the best agent, try Nicole!
I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!
Sophia · 2 October 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us, and we agree, Nicole is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotAaron was an amazing help
Aaron was an amazing help. As soon as I spoke with him regarding re renting my flat he put me on the right 'track' in regards to everything I needed to do or not to do. The previous tenants left the flat in a real mess and Aaron recommended certain businesses that dealt with many of my concerns ie getting rid of rubbish, where to get an EPC from etc. As soon as the flat was ready to go on the market Aaron was able to muster up fifteen applicants whilst weedling out a few that weren't quite right for my flat. He got me an immediate offer which was a little more than expected which was great. Overall I had a great experience with Winkworth, would definitely use them again and recommend them to anyone that would like to rent out their property.
Juliet · 13 August 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Juliet. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotA Lettings agent who gives good advice & listens
Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.
Ms · 12 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Winkworth Clapham, Monique. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
GoogleThe team at Winkworths, Herne Hill, are fantastic. Led by Wezley, the whole team gave us a great experience selling my flat, with excellent service throughout. They all had great communication and expertise, advising us on when to pivot, guiding us throughout the process. They also applied the right selling tactics at the right time, helping us sell our property in good time. They made what is an emotional and often stressful time, very transparent and straightforward. Big thank you to all the Winkworth Herne Hill team. A brilliant local business that I would highly recommend!
Milla · 9 August 2025
Agent replied · 8 September 2025
Really appreciate your lovely feedback, Milla. We’re so pleased Wezley and the Herne Hill team could make the sale of your flat feel transparent and straightforward, and that their advice and timing helped bring the right result. Thank you for the recommendation, it means a great deal to all of us.
★★★★★ 1/5
TrustpilotPoor experience
This review has taken me a while to write because the experience we had with both Winkworths and the landlords was incredibly disappointing. As tenants, we genuinely felt we were treated very poorly.
James · 27 August 2026
Agent replied · 24 September 2026
Good morning,
Thank you for taking the time to leave a review. We were surprised to see this, as our understanding was that we'd parted on good terms following this matter as a landlord deciding not to proceed is out of our control and we remained in contact throughtout and after the rental fell through.
As background, the property was originally marketed for sale. When a sale did not proceed, it was let instead, and tenants (yourselves) were found. Some months later, a previous viewer of the property returned with an offer to purchase, which we were legally obliged to put forward, and which the sellers accepted. This meant the letting could not go ahead as planned, which we appreciate was a frustrating outcome.
We remained in contact throughout and understand any funds involved were returned in full. We're sorry this experience fell short of your expectations, but we do believe we acted fairly and transparently given the circumstances at the time.
If you'd like to discuss this further, please do get in touch directly.
★★★★★ 5/5
TrustpilotI cannot recommend Aaron and his team…
I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.
F · 26 April 2023
Agent replied · 23 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotRecently rented out my flat in Kensal…
Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.
Sophie · 15 April 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Sophie. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleRebecca was excellent throughout our purchase. Always quick to respond, proactive, and kept things on track even when it got a bit tricky.
She’s also really kind and easy to deal with. Would definitely recommend her.
Caroline · 10 April 2026
★★★★★ 5/5
GoogleEllie M has been brilliant throughout our entire rental journey and has been extremely responsive at every step of the process. During a very stressful time, this has been very reassuring and we’d recommend Ellie and Winkworth indefinitely.
Sam · 16 March 2026
★★★★★ 1/5
TrustpilotExtremely Disappointing Service
My experience with Winkworth Fulham has been deeply disappointing. Shortly after moving into a property in mid-October, I discovered that construction noise from the ground floor was unbearable, making it impossible to study or rest. This construction, as confirmed by workers, had started months earlier, yet this critical information was never disclosed to us before signing the tenancy agreement.When I raised this issue, Winkworth not only denied knowledge of the construction but also showed no intention of helping resolve the matter. At a meeting I attended, I was faced with three representatives who seemed solely focused on defending the company’s interests rather than addressing my concerns. The lack of empathy, understanding, and professionalism in handling this situation has been shocking.I cannot recommend Winkworth based on this experience. Transparency and support for tenants are basic expectations, and unfortunately, Winkworth failed on both counts.
Estanislao · 16 December 2024
★★★★★ 5/5
TrustpilotWinkworth Kensal Rise
I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.
Carla · 27 January 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotBuy a house from Thomas Syms
I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.
The · 19 January 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotThomas has been a superstar throughout the first-time buying process!
Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!
Amy · 11 January 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotGreat service from Alex and his team
Great service from Alex and his team. We'd be happy to recommend.
David · 3 September 2026
★★★★★ 5/5
TrustpilotA great team
I engaged the Leigh on Sea branch to sell my late Mum’s flat, the market at the time was depressed, thanks to Liz and Kwazi, so I decided to rent it out for six months, the letting side were excellent, thanks Lucie, if anything needed doing to the flat they told me what was needed and saw that it was carried out swiftly.The eventual sale was tortuous, thanks in no small part to the freeholders solicitor and the directors operating in a parallel universe, but Winkworth settled the buyers nerves and the deal was done. I would have no hesitation in recommending Paul, Mark and the rest of the team for getting me across the line.Many thanksSteve
Stephen · 23 November 2024
★★★★★ 5/5
TrustpilotAaron is totally different from other…
Aaron is totally different from other letting agents. He goes above and beyond to be helpful and works incredibly hard at building relationships with landlord and tenant. I wouldn't hesitate to recommend him and his team. It is very rare to find someone who goes above and beyond but Aaron does. I'd also like to praise Stanislava for her excellent administration of the process. As a landlord I will definitely be using them again. It is also rare for me to give this much praise but they definitely deserve it. Thank you Winkworth lettings team!
Happy · 22 November 2022
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
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