Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot👍🏻👍🏻👍🏻👌
Following on from an online enquiry earlier this year I was contacted by Sandra Holmes from Stirling Ackroyd...I've only spoken to her on a few occasions but I have to say what a pleasant experience it always is, she is like a ray of sunshine on a rainy day, honestly!It's always a pleasure to hear her voice, helpful and approachable and very easy to talk to... it feels like I've known her for years.. If you need someone to help you with a good understanding of the industry I would highly recommend you give Sandra Holmes a call.Thanks for all your help Sandra.*****
Rom · 27 October 2022
★★★★★ 5/5
TrustpilotAmazing and professional !!
Would very much recommend Stirling ackroyd for renting or buying!Staff are so professional and helpful especially Cressida and Amal who helped me out tremendously. Such an easy process and will definitely be recommending to all my friends and family.
Lily · 24 November 2021
★★★★★ 5/5
TrustpilotWould definitely chose again
Was very satisfied with the service given by the whole team but in particular Alex Jones Fialho. Unfortunately I was unable to complete due to various personal reasons but I would have no hesitancy to chose Stirling Ackroyd again.
Michael · 24 November 2021
★★★★★ 5/5
GoogleVery great estate agent! Kurwahn Grazette-Coote helped us find our new home quicker than I would ever imagine! He helped us through the process, we could reach him whenever we wanted. Great service, very much recommended!
László · 23 October 2023
Agent replied · 22 October 2024
Hi Laszlo, thanks for the great review and 5* for Kurwahn. Wishing you all the best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
TrustpilotFive-star service
Five-star service! The whole team helped me purchase my first dream property. Thank you to Shay, Paul and Sophie for progressing my purchase. Couldn't be more grateful. Great Estate Agents which I highly recommend!Thank you - Nafeesa
Nafeesa · 7 March 2022
★★★★★ 5/5
TrustpilotA very smooth and expedient process…
A very smooth and expedient process with Stirling Ackroyd. Our agent Alpha went the extra mile to find us a place just for us and was available to reach all the way through the process. Would definitely recommend.
Stan · 6 January 2022
★★★★★ 5/5
Trustpilotthanks to Abby
I would like to stress out that the renewal department was very helpful and effective, especially Abhijit Gooptu
Laurent · 24 October 2017
Agent replied · 28 October 2024
Many thanks for your comments Laurent
★★★★★ 5/5
TrustpilotSpeedy and personable
Alex got me registered and booked in quickly for a viewing when I was in a bit of a rush whilst at work
Anon · 9 July 2024
Agent replied · 28 October 2024
Dear AnonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotShort but very positive experience
I am giving this rating to a particular agent : David Harvey. It was a telephone enquiry regarding viewing of a property.He was most helpful and kind and replied to all my emails very promptly .The arranged viewing was cancelled in the end but I was informed about it in plenty of time by another agent : Artie( if I remember correctly).I think I dealt with the Byfleet branch.Lovely experience
Aleksandra · 22 August 2023
★★★★★ 5/5
TrustpilotEllie Kozaki was great with keeping in…
Ellie Kozaki was great with keeping in touch with me an updating me when new properties came to the market.
Nicholas · 10 October 2023
★★★★★ 5/5
GoogleVery happy with the service received from Nyree. She was always very happy to help and quick in responding to our questions.
Jeffrey · 24 July 2024
Agent replied · 22 October 2024
Hi Jeffrey, thanks for the 5* and lovely words for Nyree. Wishing you all the very best - Claire
★★★★★ 5/5
TrustpilotExtremely happy with service
I found Jason Hirdes to be extremely helpful during the tenancy renewal process. He was excellent and was able to provide really useful advice on the current rental market which helped me to make a decision. Thanks Jason.
Jean · 12 December 2021
★★★★★ 5/5
TrustpilotExcellent customer service
I have my first call with Jack he was super kind and patiently respond all my questions. Also he suggested new solutions Thanks Jack 🙌🏾
Lorena · 16 May 2023
★★★★★ 5/5
TrustpilotPrompt reply from Ellis Craig for…
Prompt reply from Ellis Craig for viewing booking. Good and very professional service so far.
Danielle · 8 November 2024
Agent replied · 30 December 2024
Dear Danielle,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotJake was good at what he’s doing
Jake was good at what he’s doing. Booked me in for a viewing straight and I believe his team will send me a confirmation email soon.
Moh · 11 April 2023
★★★★★ 5/5
TrustpilotBrilliant service so far
Tom and his team have been absolutely brilliant to work with. They are quick to reply, always explain things well and deal with issues with positivity. Very happy so far.
Mrs · 22 November 2022
★★★★★ 5/5
Trustpilotgreat company with great employers like Anna ozog
really great proffessional company ,we took the viewing appointments immediately ,and there is a great proffessional star called ANNA OZOG,so helpful ,cheerful ,friendly and rapid response ,doing unbelievable efforts to make everyone happy ,keep working till late to make sure that she sent the contract and all the legal work in the same day ,she deserves promotion ,and really highly recommend this company
Nony · 20 January 2024
★★★★★ 1/5
TrustpilotIf your heating or hot water goes out…
If your heating or hot water goes out over the weekend, there’s no way to get any support. There is no way to get ahold of Stirling Ackroyd. You will freeze, with no hot water until they decide to respond on Monday morning.
Pam · 19 October 2020
★★★★★ 5/5
GoogleWe’ve found Nyree to be friendly and supportive. She got things moving quickly and communicated well. We appreciated her kind and personable touch!
Georgia · 24 June 2024
Agent replied · 22 October 2024
Hi Georgia, thanks for the 5* Nyree will be so happy to read this! Thank you again for the great review - Claire
★★★★★ 5/5
TrustpilotSandra Holmes has been very helpful and…
Sandra Holmes has been very helpful and efficient during an initial inquiry about a property.
Marta · 16 January 2024
★★★★★ 5/5
TrustpilotJames Banister - Property Manager
James Banister is the property manager you wish you had running your own home. An absolute professional; polite, organised and knowledgeable. He is impressively proactive in dealing with property issues and superbly intuitive when dealing with tenants. In short - you shouldn't rent your property without him.
Claire · 8 April 2019
★★★★★ 5/5
TrustpilotExcellent service from Mohammed Amin!
Hannah · 13 February 2026
★★★★★ 5/5
TrustpilotWill and the team were fantastic
Will and the team were fantastic. Very helpful, quick to respond to all correspondence and professional throughout.
Lloyd · 11 July 2017
Agent replied · 28 October 2024
HI Lloyd, thank for taking the time to provide feedback, we appreciate it
★★★★★ 5/5
TrustpilotWe have had fantastic service from day…
We have had fantastic service from day Spencer de Jonge from streatham branch have been in touch with every steps and had great communication through out our offer process. He have worked and communicated beyond his working hours and we really appreciate the effort he have put in our case. He has understood the time restrictions we had and supported as much as he can to fast track everything process.
Sugee · 23 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
