Trusted Agent profile · Lambeth

Pedder West Norwood reviews in Lambeth

4.8

★★★★★ Excellent

386 reviews across 2 platforms

270 Norwood Road, SE27 9AJ, Lambeth, SE27 9AJ

Pedder's office in Lambeth, at 270 Norwood Road, is rated 4.8 out of 5 across 386 reviews on two platforms, including 71 Google reviews rated 4.8.

Google logo

4.8 / 5

71

Reviews on Google

This office

Trustpilot logo

315

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Carolina was amazing

Carolina was amazing! Excellent, friendly, honest and communicative from the get go. It was a much delayed and very stressful process with broker and lawyers, but Carolina was always extremely helpful and a delight to speak to every time, as well as knowledgeable about the process and she gave great advice. I don’t think I could have survived the process without her.

Michaela · 31 March 2023

Agent replied · 24 October 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

Robin has been very responsive and…

Robin has been very responsive and professional during the rental process. He helped me find the property in the first place, and provided a lot of useful information about the local area. I would happily recommend him.

Jonathan · 27 September 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Very helpful and professional agency. Highly rated customer service. 5 stars! *****

Callum Melrose was an extremely helpful, witty and insightful estate agent, and we felt as if he really understood what it was that we were looking for in a house. We certainly plan on using Pedder again in the future for our next move.

Maximilian · 27 May 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Robin was incredibly helpful and…

Robin was incredibly helpful and communicative throughout the entire process of finding me a place. I was always kept in the loop about viewings and any developments. I would highly recommend Pedder as a company and Robin as a lettings consultant.

Adam · 29 June 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

An excellent team at Pedders

Have used Pedders for many years as my letting agents and always received excellent service from them. When I decided I wanted to sell my property I had no hesitation in instructing them to take care of the sale. Again, I was extremely satisfied with how they handled everything. Special thanks to Natasha, Nora (lettings) and Carolina (sales).

BlondeDIYer · 13 June 2023

Agent replied · 24 October 2024

Thank you for your great review!Best wishes,Pedder

5/5

Trustpilot

Robin Percivaldi-Hammond went above and…

Robin Percivaldi-Hammond went above and beyond in assisting us during a difficult period with a tenant that refused to leave despite serving notice. Robin was responsive, very helpful and effective.

Elsolh · 12 December 2024

Agent replied · 28 December 2024

Thank you for your 5* review.Very best wishes,Pedder

4/5

Trustpilot

Josh was really responsive and always…

Josh was really responsive and always took the time to field our questions. We didn’t feel pressured at any point and felt totally in control. Josh and his colleagues were especially effective towards the end of the process where there was a bit of a hiccup with the exchange. I’d definitely use Pedder again.

Felicity · 14 September 2023

Agent replied · 24 October 2024

Thank you for your kind review and please feel free to email us to daniel@pedderproperty.com.It would be great to know what could've been improved on exchange. It's lovely to hear you would use us again.Very best wishes,Pedder

5/5

Trustpilot

Stress-free service

Pedder's great service continues to give me the peace of mind I need from my property manager, being so far away. In particular, my dealings with Pia have been super smooth and stress-free.

Paul · 25 March 2026

Agent replied · 27 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Head and shoulders above the competition

We have worked with several agents over the last two years through the process of selling our old flat and buying a new place. Pedder is head and shoulders above the rest. Phillippa and David were incredibly attentive, quick to respond and easy to talk to. We couldn't be happier with the service we received.

Jonathan · 31 July 2023

Agent replied · 24 October 2024

Thank you for your very kind and detailed review.Very best wishes,Pedder

5/5

Trustpilot

I wouldn't hesitate to recommend the…

I wouldn't hesitate to recommend the West Norwood branch. Communication was great throughout my sale and the agents (Mollie and Hadassah) were great at keeping the process moving by chasing solicitors and keeping us informed.

Rachel · 7 March 2026

Agent replied · 21 March 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Josh Birkett was brilliant

Josh Birkett was great - always available on the phone and email, super responsive and worked with us to handle our questions quickly. Friendly and went the extra mile - it meant a lot to us during a really challenging time! Thanks Josh :)

Sian · 5 April 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Smooth Flat Purchase from Pedder

Purchased a flat with Pedder as the seller's representatives in East Dulwich. Catherine was my POC and she was communicative, easy to work with throughout the sale, and also accommodating (like when I wanted extra viewings to show my parents around). Would happily work with Catherine or Pedder again or recommend them.

Jake · 5 October 2023

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

1/5

Trustpilot

Difficult to get deposit back and don't look into wear & tear

We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it.Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back.I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.

Hemant · 22 October 2024

Agent replied · 24 October 2024

Good afternoon,I am very sorry to hear about this.Sadly, the property you are renting is not managed by Pedder and therefore the negotiations regarding the return of your deposit must be dealt with by the managing agent or landlord directly.In addition to this we do not have inventory clerks. All inventories and check out reports are carried out by third party professional inventory companies to ensure a fair process.Please feel free to reach out to me directly by sending an email with your details to daniel@pedderproperty.com and I will assist in any way I can.Kindest regards,Daniel

5/5

Trustpilot

We found Pedder to be easy to work with…

We found Pedder to be easy to work with in the sale of our flat. Professional, friendly and clear in communications.

Eli · 16 June 2026

Agent replied · 24 June 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

We recently sold our house with Pedder

We recently sold our house with Pedder. They were fantastic from beginning to end - communicating very well, arranging viewings to accommodate our young family and all working towards getting us a sale, and making onward purchase smooth. I would recommend them to anyone. Special thanks to Phillippa and David.

Sarah · 25 October 2023

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Mollie and Vince were great to work…

Mollie and Vince were great to work with. During what was thought to be a tricky time to sell, they secured a buyer within days. Mollie's service throughout the sale was excellent and made life much easier for us with regular updates, chasing various parties and pushing for exchange throughout the whole chain.

Henry · 28 July 2023

Agent replied · 24 October 2024

Thank you for this glowing review.Very best wishes,Pedder

5/5

Trustpilot

Alicia has been a delight to work with…

Alicia has been a delight to work with while we’ve been hunting for our dream home. She is extremely knowledgeable, responsive and patient! Pedder have such amazing stock of beautiful homes!

Alice · 10 October 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

East Dulwich Pedder

The team at East Dulwich Pedder were once again very professional and kept us updated of all matters during the marketing and letting process. As always knowledgeable and abreast of legislation. Thanks to all there and especially Cristina and David.

Archangel · 30 April 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Special thanks to Shannon Way

It has been a pleasure buying with Pedder, from organising the initial viewing to helping us throughout the purchasing journey. A special thanks to Shannon Way, who was very responsive throughout, and went over and above to ensure transparency with the vendor. Would highly recommend.

Marco · 16 January 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

As a first-time buyer I had a great…

As a first-time buyer I had a great experience working with Pedder and more specifically with Carolina.Carolina was extremely helpful, pro-active and super clear when guiding me throughout the whole process. I could not recommend enough working with Carolina. 5 stars.

Amaralsantos · 28 March 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Fayzeh the portfolio manager has been…

Fayzeh the portfolio manager has been quick to help us resolve maintenence issues in the property.

Connor · 23 June 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

4/5

Trustpilot

Friendly, always on hand

Friendly, always on hand to help and kept our buying process ticking along despite issues with the chain. Couldn’t ask for too much more really

Michael · 13 April 2026

Agent replied · 27 May 2026

Thank you for your review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Robin at Pedder review

Robin at Pedder found new tenants for my house within a week. The whole process was pain free & professional. I highly recommend Robin as an agent.

Anna · 16 September 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service from Pedders in…

Excellent service from Pedders in particular Izabella. Very proactive for our sale and really helped progress the entire chain. I have used them twice now and wouldn't hesitate to use again.

Sean · 11 July 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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