Trusted Agent profile · Lambeth
★★★★★
1,026 reviews across 2 platforms
295 Kennington Road, London, SE11 4QE, Lambeth, SE11 4QE
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Lambeth, at 295 Kennington Road, is rated 4.2 out of 5 across 1,026 reviews on two platforms, including 197 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Marsh & Parsons Kennington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant
Very efficient, informative and helpful!
Dear Marti, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotProfessional and Helpful
A strong estate agent who are proactive and professional.
Dear Phil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotProactive and Professional
Proactive and Professional. Good follow through on requests.
Dear Mark, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotVery quick and prompt response from…
Very quick and prompt response from Aklima.
Dear Sandra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGood communication and replied swiftly…
Good communication and replied swiftly to email queries.
Dear Edward, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
Trustpilotprompt and clear responses
prompt and clear responses, quick resolutions of problems, pro-activeness
Dear Petra, We really appreciate you taking the time to leave such lovely comments. Kind regards, Lesley Alford, Customer Relations Team
1/5
TrustpilotWorst experience for renting
Worst experience for renting, asking for 6 months rent 3 months before moving in date, then asking to pay 2 months in advance for rent throughout the rest of tenancy, it was never agreed, it was added to the contract in small print only realised after.
5/5
TrustpilotGood responsive feedback
Matters resolved with common sense by Abdullah Leghari
Dear S Ayash, Thank you for your kind comments regarding Abdullah and your 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotProfessionality
Very quick and efficient
Dear Matteo, Thank you for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleHad a great with Alfie today!
Dear Victoria, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGood service
Quick service, well organized and responsive,
Dear Christopher, Thank you for your wonderful 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotZhengxiong
Quick response and caring service!
Dear Zhengxiong, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery fast and efficient response
Very fast efficient response
1/5
TrustpilotThe worst Estate agents
The worst Estate agents. Not only they lie to their applicants making false promises on behalf of their landlords so they can secure a tenancy- they DO NOT run thorough checks on their applicants resulting in them introducing sub lettors!!!!! Just as long as they get their commission.
5/5
GoogleThe M+P team have been really supportive and communicative throughout. A combination of Joe and Debola covered all basis without being intrusive. A confidence inspiring process after a lacklustre KFH failed us previously. Thanks a lot.
5/5
TrustpilotPrompt and cheerful response from…
Prompt and cheerful response from Sabina Parla at a time of great stress - much appreciated!
1/5
TrustpilotThey are so lazy,useless they took 3…
They are so lazy,useless they took 3 weeks to repair some minor maintaince issues,never updating,never an inspection to see if everything going well in the property
Hi there, we are unable to find your details or details of a complaint of this nature on our records. If you do have anything you would like to discuss, please feel free to get in touch directly. Kind regards, Marsh & Parsons
1/5
TrustpilotMarsh and Parsons sent me JUNK MAIL and…
Marsh and Parsons sent me JUNK MAIL and made me pay for it!! I received a letter stating I needed to pay the postage for an unidentified letter. I paid the amount and then received the letter to see that it’s solicitation for business! Are you joking me??!!
1/5
TrustpilotAVOID at all cost
Marsh and Parson used contractors that flooded my flat rendering it unusable. When I complained they said they ‘had no responsibility for third party contractors’ so I must take it up with the contractors - that they hired ! Read all the reviews on here and avoid this company at all costs.
1/5
TrustpilotShould not be allowed to operate
They hired a contractor to fix a leak who flooded my flat rendering it uninhabitable. When I complained they said they had ‘no liability for the actions of third party contractors’. I still can’t use my flat. It’s no wonder Marsh and Parsons have such a terrible reputation. Avoid at all costs.
5/5
TrustpilotFantastic service and professional…
Fantastic service and professional attitude by our letting agents Sam Canning-Birtles and Gemma Feeney. Always on call and really made our move a dream. THANK YOU
Hi there, thank you so much for taking the time to leave us a positive review! We are delighted that you're happy with our service and will be sure to pass on your feedback to the rest of the team. All the best, M&P
1/5
TrustpilotAvoid if you can!
Nice & friendly until you sign the contract (Tenant) and after that just delays upon delays upon delays. Lots of faffing around and little of actually doing anything. Utterly ignored when trying to get our deposit back, dispute in progress. Avoid like a plague if you can.
1/5
TrustpilotVery unprofessional company
Very unprofessional company with staff who has no clue about what they are doing. The levels of incopetency is unbelievable. They are unhelpful and unresponsive. Their property management is literally the worst service. Avoid at all costs!
1/5
TrustpilotThe worst
They are the worst. Completely unprofessional, ruining our sale and subsequently sold our details to telemarketers. Now reported for infraction of GDPR rights
Hi Tom, unfortunately we cannot find your details in our system. If you have anything you wish to discuss feel free to get in touch, although we would like to note that we strongly refute the claim that we sell customer data, and we have not received any rights requests under GDPR. Kind regards, Marsh & Parsons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Kennington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
