Trusted Agent profile · Lambeth
★★★★★
1,089 reviews across 2 platforms
400-402 Coldharbour Lane, London, SW9 8LF, Lambeth, SW9 8LF
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Lambeth, at 400-402 Coldharbour Lane, is rated 4.3 out of 5 across 1,089 reviews on two platforms, including 267 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Marsh & Parsons Brixton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent customer service and very efficient.
Eryk Stepniak took care of our renewal case. Excellent customer service and very efficient. Thank you Eryk
Dear AMG, Thank you for taking the time to leave a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery helpful and great service
Very helpful and great service! Victry was most helpful with all our queries & quick to respond
Dear Adam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotAssignment of tenants
Jordann made the whole assignment of tenants very easy and seamless. A pleasure to deal with M & P!
Dear Charlie, Thank you for taking the time to leave a lovely review regarding Jordann. Kind regards, Lesley, Customer Relations Team
5/5
GoogleWithin days of putting my Brixton flat on the market, Jack and his team had found just the right buyers I needed after a terrible experience with another agent. Thoroughly professional and above all efficient and there when you need them. Really couldn’t recommend M&P enoughPositiveResponsiveness, Professionalism
Hi David, thank you so much for taking the time to leave us such a positive review! We're delighted that you're happy with your experience with us and will pass on your feedback to the rest of the team. Do let us know if there is anything else we can help with. All the best, M&P
5/5
Trustpilothelpful, reliable and responsive
Phoebe Negueroles is extremely helpful. She responds quickly and efficiently to every question. she's clear in her communications and very pleasant at every interaction!
Dear Clova, Thank you for taking the time to leave a wonderful 5 star review. Phoebe will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotExcellent serviceEveryone we've dealt with has shown…
Everyone we've dealt with has shown expert professional skill, timing and experience that has delivered the perfect result for us and our tenants.Every aspect of customer service is excellent!Our experience of letting our flat has been so much easier and quicker than we expected - a really good experience. I wouldn't hesitate to recommend.
Dear Anne, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
TrustpilotChange of occupancy
Very impressed with Will Whitty, a property manager at Marsh & Parsons. Responsive, diligent, courteous and very pleasant to deal with. He handled the matter with the care and professionalism that it deserved and made what looked like a long and tedious process a fairy simply one. One of the best property managers we’ve come across over the years. And we’ve seen many!
Dear Maxim, Thank you for taking the time to leave a lovely review regarding Will. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin at Marsh & Parsons was great to…
Jasmin at Marsh & Parsons was great to work with for our leasing process. We are new to the UK so this was a new process for us, with lots of paperwork & logistics to sort out. She was very helpful and responsive throughout. We are now happily in our new home and loving it! :)
Dear Morgan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleMy partner and I had an incredibly positive experience buying our first home with Marsh & Parsons. Harry was extremely professional and knowledgeable and guided us through the process seamlessly. He was always very quick to respond to our concerns and queries and happy to arrange viewings at short notice. We would highly recommend!
5/5
TrustpilotGreat employees
Jordann Webb is always very helpful and an asset to your company. Appreciate the quick and clear responses.
Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleJosh helped us to buy our first property and was extremely helpful and responsive, guiding us through the whole process from first viewing to completion. We’ve really appreciated his help throughout!
Dear Zanna, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
TrustpilotWilliam is so professional and helpfull…
William is so professional and helpfull !!! Thank you very much !
Dear Mahdi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleThank you James and Jack for making my first sale straightforward. Great work.
Dear Janinious, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleWe were very lucky to have Mhari supporting us with the purchase of our first home. Mhari listened to our needs and worked hard to find a property that was right for us. In what is infamously a very complex process that can often feel overwhelming, especially for a first time buyer, Mhari's support and attentiveness was both invaluable and reassuring.
Dear Rebecca, Thank you for your kind comments regarding Mhari and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotCharlie is an unbelievably detailed…
Charlie is an unbelievably detailed individual who will always go the extra mile. I cannot thank him enough for looking after my property.
Dear Reina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGiles was very helpful
Giles was very helpful with all our questions and helped things move progressively
Dear Lynn, Thank you for taking the time to rate your service with Giles and the M&P team. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotPositive
My experience with Marsh and Parsons has been overall positive. Abdullah was very responsive and helpful when we faced any issues.
Dear Shiffa, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team
1/5
GoogleThey sold me a flat, knowing the dishwasher wasn't working while allowing sellers to mark it as "fitted". Avoided my emails and dodged my calls when I attempted to confront them with the issue. Sneaky and scummy. Would never use them to buy a house again.
5/5
TrustpilotI have used property management for…
I have used property management for over 15 years. My present property manager, Abdullah Leghari, ticks all the boxes required of a property manager. He responds promptly to my emails communicating clearly and dealing effectively with queries. He gives helpful advice and displays sound negotiation skills. He keeps me informed in a timely manner on maintenance work and progress of. I can highly recommend him as a property manager.
Dear Claire, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotIn the past there has been sometimes a…
In the past there has been sometimes a lack of response but Sabina Parla has been very helpful and quick to respond with any and all my queries! Has made a huge difference.
5/5
GoogleMarsh and Parsons were great to work with from the beginning to end of our buying process. Mhari provided very targeted viewings, listening to what we wanted, which can’t be the same of every agent. Communication was excellent and all queries were dealt with without delay. Thanks to the team!
Dear Sahil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
TrustpilotAbdullah is a fantastic property…
Abdullah is a fantastic property manager - efficient and helpful.
Dear Abdullah, Thank you for taking the time to leave such a lovely review. Your comments regarding Abdullah are really appreciated and we are delighted you received a 5* service from the team. Kind regards, Lesley, Customer Relations Team
1/5
TrustpilotStay away
There is not even 1 positive thing I could say about this agency.
Dear Lemmon, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@marshandparsons.co.uk. I can look into this further for you. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVictry is very efficient
Victry is very efficient, open and helpful tenancy manager, which is much appreciated. Would recommend!
Dear Edel, Thank you for taking the time to leave a wonderful 5* review. Victry will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
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