Trusted Agent profile · Lambeth
★★★★★
1,740 reviews across 2 platforms
18 York Road, London, SE1 7ND, Lambeth, SE1 7ND
Part of Knight Frank, see every office.
Knight Frank's office in Lambeth, at 18 York Road, is rated 4.9 out of 5 across 1,740 reviews on two platforms, including 78 Google reviews rated 4.9.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotAva HO is my property manager and she’s…
Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!
Hi Sidonie, Thank you so much for your kind words. I’m really glad I could help. Please feel free to reach out anytime. Best regards, Ava
5/5
TrustpilotOur Property Manager
Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!
Hi Catherine, Thank you so much for your kind feedback, I really appreciate it and it’s been a pleasure working with you. Best regards, Ava
5/5
Trustpilot2024 Renewal with Vinnie
Dealing with our 2024 renewal with Vinnie was seamless! He was very responsive and fair-minded throughout the process, finally drafting our renewal addendum extremely promptly within an hour of our final agreement with the landlord.
Dear William,Thank you for the lovely review.It was a pleasure to assist you in the process and thank you for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotCustomers Service at its best.
We unfortunately experienced many delays with our sale process with various issues down the chain.But of huge importance is the fact that the property we were purchasing was being marketed by Knight Frank who were very supportive especially when one considers they were not our selling agents; but representing the sale of the property we planned to purchase. One lady in particular Fiona was remarkable who kept tabs with each and every movement and was giving updates regularly and being extra mindful of how delicate and stressful the situation had become. If you are looking to sell your property go with Knight Frank, customer service above and beyond!!
5/5
TrustpilotHenry - Knnight Frank
Henry is our property manager; he is always extremely swift in responding, and effective at generating the necessary action to ensure any problem we have is resolved efficiently. He is also very kind and genuine.
Thank you very much for your kind words Dan. I pray I continue to deliver high quality service to you as a Knight Frank Client and continue to give my best as your property manager. Thank you once again.Henry
5/5
TrustpilotThank you to Regvita B
Thank you to Regvita B. for all her support & help through my (little) technical glitches at my flat. She is always available and comes back to me really quickly which is much appreciated. A
Thank you for your feedback and its my pleasure assisting you, please do not hesitate to contact me should you require anything else.Regvita
5/5
TrustpilotWe recently purchased our house through…
We recently purchased our house through Knight Frank Clifton. Rachael Hancock and team supported us on the sales progression. She kept us informed and chased the vendor when necessary to keep momentum during conveyancing. Rachael and team were professional and responsive.
Many thanks for taking the time to leave a review. It was a team effort with yourselves to get this across the line. We hope you will be very happy in your new home.
5/5
TrustpilotI greatly appreciated working with…
I greatly appreciated working with Vinoath (Vinnie) Selvakumar. He was prompt in his responses to my numerous inquiries throughout the duration of our clients tenancy renewal period. Vinnie was very professional in all our dealings and Knight Frank is luck to have him as a representative for their organization.
Dear Brad,It was a pleasure to assist you in your client’s renewal.Thank you for the kind words, greatly appreciated.Kind regards,Vinnie
5/5
TrustpilotKavita and Katie are great.
Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie
5/5
TrustpilotExcellent service from Knight Frank
Excellent service from Knight Frank . They have been looking after my property for many years . Always sending me necessary emails and updates regarding my flat . Thank you to Regvita Burdiniene and Charlotte Maclean and the lettings team . Everyone very professional and helpful.
Thank you for your kind words Maryam. It has been a pleasure to assist you with your renewal and to manage your property. Please don’t hesitate to contact us should you require any further assistance.Regvita and Charlotte
5/5
TrustpilotExcellent Experience
I worked with the Knight Frank team to get my property marketed and rented over the last few months. I interacted with a number of their team members (Zara, Stefanie, Allan- Ongoing Property Manager) during this time and found them all to be very professional and responsive to my needs. I genuinely felt they were looking out for my best interest and not simply trying to find any tenant. I would recommend their services to a potential client.
Thank you for your kind words Jumoke, and it was a pleasure finding you a tenant.We look forward to continuing to work with you. All the best,Kavita and the Ascot team
5/5
TrustpilotSummer White - helpful and responsive in our Lettings process
Summer was really helpful when arranging to view the property with my partner and following this, she was has been very responsive in facilitating the process of letting the property. Thanks for your help so far Summer!
Dear Steph, thank you for your kind words, I am delighted to have found a great home for both of you. Best wishesSummer
5/5
TrustpilotExcellent service from Knight Frank
We have had an excellent experience with Knight Frank that we are using as our agent for renting out our appartment. In particular Louna has been very proactive and helpful and I would strongly recommend her services.
Dear Julien and Mervy, Thank you for your kind words. It was a pleasure helping you on this occasion. Best wishes,Louna
5/5
TrustpilotJamie Vass
Jamie Vass and the KF team supporting him were excellent. Jamie was extremely efficient ; excellent re his communication ; very thorough; quick and responsive ; all executed with a warm and charming style. A credit to KF. And an excellent rental outcome. Gavin
Thank you Gavin. It was a pleasure assisting you and I do hope everything is going well. Thank you again. Jamie
5/5
TrustpilotExtremely professional and helpful…
Extremely professional and helpful throughout. Catrin Baker has been particularly impressive in the speed and supportiveness of her responses. It makes us as tenants feel very looked after and that we will be safe and happy in our new flat
Dear JonathanIt has been a pleasure to help you with your move. I am here to help should you need anything further.Kind regardsCatrin
5/5
TrustpilotAlways there for us
Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.
Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.
5/5
TrustpilotProfessional, friendly and helpful
From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.
Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James
5/5
TrustpilotVery positive experience!
Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!
Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines
5/5
TrustpilotOmar Areef is the best real estate…
Omar Areef is the best real estate agent ever; extremely helpful, responsive, and always with a good attitude and positive energy. He helped me find and secure my current home, which is better than I even imagined and hoped, taken from a virtual tour. Thank you so much!
Thank you Wan Lin for your fantastic review. It was a pleasure working with you to find you your new London home! Kind regards, Omar
5/5
TrustpilotGreat Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
5/5
Trustpilotmove-out
Alfie Rippon has been incredibly responsible and polite throughout the entire process of my move-out. He was extremely helpful and made everything so much easier. I really appreciate his professionalism and support!
Dear Bingyuan,Thank you for the review and kind words. I’m glad I was able to assist with this process.All the best,Alfie
5/5
TrustpilotEhteshaam has been a great help he…
Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.
Thank you very much for your glowing review Denise! I am glad I could be of assistance to you and your company. Please feel free to contact me for any queries you may have in the future.Ehteshaam
5/5
TrustpilotI have worked with Charlotte Mackintosh…
I have worked with Charlotte Mackintosh at Knight Frank St John`s Wood branch for the last couple of years.Charlotte has always been totally responsive even to minor issues and the service has been first class. I would not hesitate to work with her again or recommend the office.
Thank you very much for your kind review, it has been a pleasure working with you and hope to work with you again in the future. Wishing you all the best. Charlotte Kind regardsCharlotte
5/5
TrustpilotExcellent team at Knight Frank - friendly and responsive
A big thank you to Louie-Mae Gibson, Charlotte, Sinead and team who have made our experience as tenants incredible. They responded really quickly to our queries and it really felt like we dealt with people who have genuine care for us, the flat and the neighbourhood!
Daniel and Be, thanks so much for this review, we will really miss you guys! Please do always pop along to any Trinity events if you’re about, you will be more than welcome. The whole team wish you the best in your new home, Louie-Mae, Charlotte and Sinead
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