1/5
TrustpilotJohn D Wood Richmond Branch Lettings…
John D Wood Richmond Branch Lettings and Property…
Trusted Agent profile
John D Wood & Co. Clapham Sales reviews
★★★★★
263 reviews across 2 platforms
53 Abbeville Road, Clapham, London, SW4 9JX, Lambeth SW4 9JX
John D Wood & Co.'s Lambeth office at 53 Abbeville Road is rated 3.7 out of 5 across 263 reviews on two platforms, including 62 Google reviews rated 4.7. The 201 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotno deposit back after 10 weeks
no deposit back after 10 weeksI rented from John D Wood for 2 years. They were unbelievably incompetent and non-responsive for the entire tenure. now I have to ring them every week to try to get my deposit back.
5/5
TrustpilotThe perfect solution
The Lymington office lettings-department provided the perfect solution to our fixed-term renting requirement. Special thanks to Conor for his quick efficient and friendly service.
1/5
GoogleIt's impossible to get a viewing scheduled. Submitted forms, sent messages, sent emails. Appalling service.
Agent replied · 23 October 2024
Thank you for your review which I believe was meant for the Wandsworth office rather than Clapham. We are sorry to hear that we have not managed to get your viewing scheduled, but our records show the team have tried to get in touch with you on multiple occasions. Service levels are of the utmost importance to us and in order to provide the best and most professional service levels, we must complete our due diligence to protect our staff and our clients and certain minimum requirements need to be met in order to schedule viewings. Stewart our manager has followed up with further contact, please do let us know if we can assist any further.
1/5
TrustpilotThey will make you chase your own money.
Expect this company to be totally negligent returning your deposit (even if your landlord agreed for this to be released). They will make you chase your own money for weeks after you moved out, an absolute nightmare.
Agent replied · 22 October 2024
Dear Daniel Ambrus, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.
1/5
TrustpilotCondescending, unprofessional and slow
Avoid this company at all costs!!!
1/5
TrustpilotThe worst agent service I have ever…
The worst agent service I have ever seen in my life. We have been dealing with them for more than a year. We wrote a letter to them complaining and nothing was ever done. They delegate their work to everyone, they just pretend they work. Never hire them.
5/5
TrustpilotJ D Wood did a fantatic job helping us…
J D Wood did a fantatic job helping us sell our flat in Wimbledon Park. We faced a few hurdles that were unexpected but Chris and Lewis got things on track and got the sale through when we had given up. I would thouroughly reccomend them if you are considering selling a property.
5/5
TrustpilotToby Nalder at the Earl’s Court office…
Toby Nalder at the Earl’s Court office was extremely helpful and professional, making sure I always was informed of any new property and handling any request swiftly.
1/5
TrustpilotAttached marketing banner to my property without consent
This company is fly-posting marketing banners on my property's fence without consent. I've reported them to the local council.
Agent replied · 22 October 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
TrustpilotNadia - An Excellent Agent (John D Wood) To Deal With
Nadia, at John D Wood, was an excellent communicator and frank about the flat, the market and clients. She was obviously knowledgeable about the product, prompt in placing the flat in the market and with viewings. I really would like to give Nadia, at John D Wood the opportunity to rent this flat for me when it becomes vacant again - I really valued and will value Nadia's approach.
1/5
TrustpilotRENTERS BEWARE
RENTERS BEWARE John D Wood is a very deceitful company. They are withholding my rental deposit after nearly 4 week’s without a satisfactory explanation. They have ignored all requests and constantly lie to me. RENTERS BEWARE
5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleCharlotte has a great approach to the whole process, she’s honest, level headed and communication is superb. Thank you!
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
5/5
GoogleReally lovely working with Kesha. Very on top of things and very communicative!
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood & Co. Clapham Sales
How many reviews does John D Wood & Co. Clapham Sales have?
John D Wood & Co.'s Lambeth office has 263 reviews across two platforms: 62 on Google, 201 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John D Wood & Co. Clapham Sales's rating?
John D Wood & Co. Clapham Sales is rated 3.7 out of 5 across all 263 reviews, and 4.7 out of 5 on Google from 62 reviews, checked 9 October 2026.
Where is John D Wood & Co.'s Lambeth office?
John D Wood & Co. Clapham Sales, 53 Abbeville Road, Clapham, London, SW4 9JX, Lambeth SW4 9JX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.