Trusted Agent profile · Lambeth
★★★★★
1,669 reviews across 2 platforms
27-31 The Pavement, Clapham, London, SW4 0JE, Lambeth, SW4 0JE
Part of Hamptons, see every office.
Hamptons's office in Lambeth, at 27-31 The Pavement, is rated 4.3 out of 5 across 1,669 reviews on two platforms, including 229 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Hamptons Clapham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
GoogleI recently purchased a flat in Clapham, with Hamptons acting as agent for the seller. Hamptons handled the marketing process well, communicated clearly and helped to facilitate a successful transaction for both parties. Many thanks to Cameron and the team.
5/5
TrustpilotMy experience with the St.Albans team…
My experience with the St.Albans team was very good. I felt that the whole team worked well together with myself on the sale of the house. Obviously there were setbacks and sometimes difficult decisions to make but I well advised and guided by them, resulting in a positive result.
5/5
TrustpilotElle Seaby - Hamptons
I have been using Hamptons for a while, and they've always provided a great service. I have been in contact with Elle Seaby and she has been a superstar. She answers my emails quickly and is always coming up with solutions to my problems. She contacts me immediately with any issue to do with the property and even follows up when I forget to answer. Would highly recommend her as well as Hamptons to anyone looking for a property manager.
5/5
TrustpilotAlways Professional and Courteous
Katie Tucker is an absolute professional who always delivers on what she says. I have nothing but praise for the way she deals with issues and nothing is too much of a problem. She is an asset to Hamptons.
5/5
TrustpilotHi Hamptons manage the house we are…
Hi Hamptons manage the house we are renting . The Team are very efficient and the service from Rebecca Hitchman is first class . Many thanks Rebecca . I have no hesitation in giving Hamptons a first class recommendation.
5/5
GoogleMichael Lorusso at Hamptons has been so helpful in our search for a property. He was responsive and communicative throughout and the whole process would have been a lot more difficult without him. He understood our requirements and was extremely helpful in finding properties that fit exactly what we were looking for. He has also been very flexible in organising viewings to our working schedules and giving us the best possible opportunity to make the right decisions for us. We have been very impressed and will definitely be using Hamptons and Michael again in the future.
5/5
TrustpilotAttentive, fair, helpful & speedy responses by staff
I think we currently have a far from uncomplaining tenant in my flat. In my opinion, she has been dealt with very well given the somewhat wide arc of her criticisms and demands. Whilst these complaints about noise in the vicinity might be very reasonable were the flat in the countryside, I may not be alone in thinking them not entirely well-grounded in Knightsbridge.
5/5
TrustpilotPretty solid…
We’ve been using Hamptons to manage our two properties in the Bath area for the last 15 years or so as we work overseas. After a slightly patchy start with some less capable managers, Rebecca Hitchman has cemented their service at a solid five stars. Professional, responsive, smart and efficient, she is everything you’d want in a property manager. The back office work, contract preparations, accounting, etc has all been excellent - a huge relief when so far away…
1/5
TrustpilotAwful customer engagement.
Terrible service from a buyers perspective dealing with the Cirencester office. Made an offer and absolutely no feedback even after chasing them.
5/5
TrustpilotPatryk Lehmann - Property Manager
Patryk Lehmann became the property manager for the flat that I let out earlier this year. I have been very pleased with the support he has given me in that role. He is very professional, very detail oriented and quick to respond to my queries - which as a landlord, I really appreciate. Well done Patryk.Best regards, Chris Hill - landlord
5/5
GoogleGiuseppe Martellone was a great help and really efficient in helping us get our place.
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to hear Giuseppe provided you with an efficent 5* service. We look forward to sharing your review with the team, thank you again.
5/5
TrustpilotProperty Management as it should be
This is a review focusing mainly on the property management aspect. We have recently switched to Hamptons after a very poor experience with our previous management agent (chestertons). Having a good property manager that cares and is reactive and responsive has been unfortunately very rare from our experience. Yet it is so important to make landlords feel comfortable that their property is in good hands, and for tenants to feel comfortable in their home. Luckily we've been assigned Nicole D. who so far has ticked all the above boxes. Responsive, courteous and seeking good and swift solutions. So far due to this positive (albeit short) experience with Nicole we give hamptons high recommendation and will provider further reviews as time passes and we have more extensive experience with them. Good start, keep it up.
5/5
TrustpilotTaylor Hurley-Harrison
Taylor Hurley-Harrison is our Property Manager and has been very helpful in handling and solving all kinds of problems. She is a big win!
5/5
TrustpilotWe wish to extend our thanks to Andrew
We wish to extend our gratitude to Andrew who does our work here - he is one of the most conscientious people I have met - he spent hours looking for the kitchen handles and didn’t need to but did and he also did an amazing job on our gate today also - no job is ever too big for him and he is always willing to help out - an amazing asset to your contract team - we would not want anyone else working here for us for sure - please pass on our thanks to him for his attention to detail approach and his help
1/5
TrustpilotI was a tenant and am still awaiting deposit…
I was a tenant and am still awaiting my tenants deposit after a month. Appalling excuses for delays and slippery staff. Promised payment (again and again) by and nothing. Had to take out grievance with Tenant Deposit Scheme, which means they can keep money for another 6 weeks. BEWARE
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHamptons Property Management - Brilliant
Hamptons Property Management takes away any problems we have had with our multiple properties for the past 9 years. Elizabeth and Alex sort out any issues with minimum of fuss and really go the extra mile. We are more than satisfied as they are extremely professional at the same time having a very friendly attitude, and would highly recommend them.Linda in Chiswick
Thank you for leaving us a review. We are delighted to hear you have such a long standing and positive relationship with Alex and Elizabeth, we look forward to sharing your feedback with them.
5/5
TrustpilotHamptons property management service - Shahena Ali
I have been with Hamptons property management for close to 6 years and year after year I continue to receive consistent professional service. In the past year, Shahena Ali has handled my property and she again has proven to be an extremely reliable account manager who is courteous, punctual and very well organized. All in all this gives me great confidence that my property is in the right hands.
5/5
TrustpilotJocelyn and the team at Hamptons have…
Jocelyn and the team at Hamptons have been great to deal with whilst they manage a 3 bed apartment in Kemptown. Always friendly and efficient, I highly recommend!
5/5
TrustpilotHamptons Bath
The staff at Bath rental management are always efficient, helpful and friendly and Melanie Hudson is always on top of the job, as is Matt Crayman. Great practical help and advice.
5/5
TrustpilotHamptons Letting Agents in Bath.
The team in the Bath office have provided us with great service over the years. They always find reliable tenants and respond to any issues quickly, keeping us as landlords, and the tenants happy.Thanks to Mel and Matt.
5/5
TrustpilotBrilliant - from start to finish
Whilst in the main we dealt with one person (Justin Partt) the whole support team were a pleasure to deal with. Clearly all were aware of our property and therefore, able to deal with questions as they arose. Attention to detail, great advice and support, what more could you want
5/5
TrustpilotWe have used Hamptons Rickmansworth for…
We have used Hamptons Rickmansworth for several years now to manage our rental property. Rebecca Duxbury, property manager, has not only been extremely professional and efficient but an absolute pleasure to work with. I cannot recommend Rebecca and the Rickmansworth rental team highly enough.
4/5
TrustpilotDidn't get offer taken, but very helpful
Claire was excellent in managing our relationship with the landlord. Despite us not having our offer accepted, I really appreciated the responsiveness she showed towards us and would definitely rely on her to manage a relationship in the future.
5/5
TrustpilotHoney Starling - Hamptons Twickenham
Thoroughly recommend the Hamptons Twickenham team and especially Honey Starling who helped navigate me through my purchase and kept everything in motion and was excellent at keeping me informed at every step. Thank you Honey and the team!
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Tell us what you need and we'll put you in touch. Hamptons Clapham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
