Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLauren Crawford was immensely patient and very professional with my seemingly endless questions. She asked questions on our behalf that we didn’t think of to make sure the homes we were touring didn’t have hidden issues
I am not sure how you can have a better agent than Lauren Crawford and their entire team. If we ever need to sell / buy /rent our current home, we know exactly who to call when the time comes.
Thank you so much.
Henry
Henry · 25 October 2023
Agent replied · 24 October 2024
Dear Henry, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLauren at Dexters Streatham Estate Agents was instrumental in helping me and my partner find our new rental home. She was on hand every step of the way in our search and agreement of contracts.
She showed great attention to detail and made sure our property requirements were met to the best of her abilities with every viewing we had. We never felt as though our time was being wasted or that we were being sold a bad bill of goods for the sake of chasing results and felt heard and valued throughout the processsed.
Lauren is a great communicater, was an assest to our search, and continued to check in with us even after our rental agreement was signed and we were finally able to move in.
R · 25 October 2023
Agent replied · 24 October 2024
Dear Rodrigo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lauren, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI am extremely pleased with the service received from Dexters. This review goes to Jessica, such an amazing person, excellent communication and interpersonal skills. She was really patient throughout the whole process of renting. Right from viewing to renting process. She demonstrated such an amazing customer service. Being to many viewings and she is an exceptional being and good at what she does. I just want to say a big thank you to Jessica mostly and dexters. I really appreciate your services
Abi
Nana · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently purchased my flat through this branch and after some stressful moments all I can say is that Neda and her team were brilliant to liaise with from the moment of showing me places to handing over the keys. They were supportive and proactive in every step of the way. Diligent with all sorts on enquiries, friendly and going the extra mile when I needed them the most. I got my happy ending and they deserve recognition for their hard work. Highly recommended!!
Andrea · 25 October 2023
Agent replied · 24 October 2024
Dear Andrea, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCan't fault the service we received from Dexters in Streatham. They took on our property under a lot of timing pressure and worked tirelessly to drive the sale over the line. They were fun to work with and incredibly helpful and calm under pressure from all sides. Henry Beard was our dedicated agent and worked so hard to complete the deal - he was proactive, supportive and a thoroughly nice chap! Also thanks to Jamila, Neda and the rest of the team who were also fab!
Polly · 25 October 2023
Agent replied · 24 October 2024
Dear Polly, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe had great service from Dexter’s throughout this purchase. My son was a first time buyer and his mortgage offer was time-limited, so he was really up against it to get everything through in time. Henry Beard was the agent at Dexter’s who was liasing with both side’s solicitors, the seller, my son (the buyer) and quite a few more besides. He was very on the ball, prompt in getting back to us, courteous at all times and very good at chasing things up. Would certainly be happy to use Dexter’s again for a sale or purchase.
Kate · 25 October 2023
Agent replied · 24 October 2024
Dear Kate, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotNatasha and her team contributed to a positive experience
Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!
Ben · 25 October 2023
Agent replied · 23 October 2024
Dear Ben, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant team
Many thanks to Gaz, Alice and team for all their hard work and help with the sale of my property. Throughout all the many twists and turns they were there to move things along and Alice worked incredibly hard to make sure it was a success, going above and beyond while I was abroad. I couldn't have had better people handling it, I can't thank them enough. The whole team is brilliant and very responsive from start to finish - from marketing, to setting up multiple viewings very quickly, right through to the end. Very highly recommended.
Jennifer · 22 October 2023
Agent replied · 23 October 2024
Dear Jennifer, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team were amazing. They helped me sell two properties simultaneously in order to support my onward purchase. They were very proactive with booking viewings and promoting my flats. They kept me well informed and never shied away from a phone call. They also followed any request or instructions I asked for. Special thanks to Sash, Jonathan, Nathan and Freddie.
Christine · 3 November 2024
Agent replied · 10 November 2024
Dear Christine, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotOur big thank you to Natasha Bedenik…
Our big thank you to Natasha Bedenik and her team at Dexters for managing our property in the Docklands. Natasha had been looking after this property for many years while with previous agents before they were taken over by Dexters. Natasha has always shown herself to be knowledgeable, professional, and very helpful. She has always been prompt with her responses to any queries and in providing a fantastic service. I would highly recommend Natasha and Dexters to landlords and tenants alike.
Harmander · 19 October 2023
Agent replied · 23 October 2024
Dear Harmander, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRai was incredibly easy to deal with…
Rai was incredibly easy to deal with and made the process as simple for us as possible.
Jack · 6 October 2026
★★★★★ 5/5
TrustpilotRepair of Side Gate
During the repair process of a side gate, Idis Plaatjies at Dexter was very helpful in calling me to keeping me update throughout the whole process from start to finish. This included making sure I was happy with the finished replaces from repair contractor Mr Totman who did a brilliant job restoring the side gate and gave advice to maintain it. I will be happy to contact Dexter if there’s every a problem in the future and that’s the reason for 5 stars.
Patrick · 18 October 2023
Agent replied · 23 October 2024
Dear Patrick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDanilo - 5 stars for you!
The performance of any company is defined by the performance of their employees. I didn't have great experience with Dexters to be honest initially. But since Danilo has become the property manager, everything is super smooth. Danilo is extremely professional, polite and considerate towards tenant's needs. So prompt in responding to emails and not missing any point. His communications skills are great plus he is easily approchable. He makes sure that your issues/questions are resolved and follows up on it. He is honestly the best broker I have ever dealt with. Dexters need to re-examine their staff and need to hire more leads like Danilo in order to stand out in the market. Excellency at the peak, thank you!
Swati · 13 October 2023
Agent replied · 23 October 2024
Dear Swati, Thank you for taking the time to leave a wonderful 5 star Google review. Danilo will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSOOO Impressed
The management of my flat was recently taken over by Dexters. I have been so impressed! Rachel Deacon-Holmes is my property manager and she has exceeded my expectations. My flat had not been properly managed previously and she had to quickly sort out some serious water damage. There have been a lot of other issues and both Rachel and Tom Bussman have been absolutely superb in assisting me in dealing with some overwhelming refurb works in order to bring my flat up to a particular standard. They have both responded promptly and given me honest advice in terms of getting and making the most of my flat. They have both been handed a tricky situation to sort out and they are doing it professionally and responsibly. for now it is still in the process of being done. I cannot thank them and Dexters enough as I could not manage it myself!!! Thank you Rachel and Tom! Rosannna
Rosanna · 13 October 2023
Agent replied · 23 October 2024
Dear Rosanna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is a Joy to deal with
Jessica-Joy has recently taken over coordination for my tenancy. I noticed a number of items in my rental either broken or malfunctioning because of aged appliances or routine wear and tear related breakdown.Jessica promptly arranged a site visit and verified details herself and wrote a comprehensive report to the landlord, which has resulted in the landlord successfully agreeing to fix a number of items on this list. Jessica was professional, organized, friendly in demeanour, and clear in her communication both with me and with the landlord.
Amol · 11 October 2023
Agent replied · 23 October 2024
Dear Amol, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFinally fix after 2 weeks of no "hot water"
I just want to thank Jessica Joy from Property Management Team. I am new to this city and rent my current apartment through a Dexter agent. However, I found there was no hot water for shower. Thanks for Jessica's timely services, my family could finally enjoy hot-water shower without boiling water myself after 2 weeks. Other than that, she also helped out on my other issues, like getting the parking license. I could totally feel her urgency of getting things done. Every time I told her about an issue, she would be able to give me a call back the day after to update me the progress and status. This is so impressive.
Tony · 11 October 2023
Agent replied · 23 October 2024
Dear Tony, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Amber Bowers, and I couldn't be happier with the experience. From the moment I reached out, her professionalism and warm personality shone through. She not only addressed my concerns but went above and beyond to ensure I felt heard and understood.Amber's expertise in her field is truly impressive. She guided me through a complex process with ease, explaining each step in a way that made me feel confident in the decisions we were making. Her attention to detail and dedication to delivering results were evident throughout our interactions.What sets Amber apart is her genuine care for her clients. She took the time to get to know me and my specific needs, making the entire experience not just productive but also enjoyable. It's rare to find someone who combines competence with such a personable approach.I wholeheartedly recommend Amber Bowers to anyone seeking assistance in her area of expertise. She's not just a professional you can trust, but also a delightful person to work with. Thank you, Amber, for making what could have been a stressful process so smooth and pleasant!
JS · 9 October 2023
Agent replied · 23 October 2024
Dear JS Happy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amber, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMalachi was excellent at helping to…
Malachi was excellent at helping to handle a payment which tenant was responsible for. Thank you!
Enkay · 6 October 2026
★★★★★ 5/5
TrustpilotManaged rental
Christian Pengelly has been a great help over the years with my managed rental property, would highly recommend!
Julia · 23 September 2026
★★★★★ 5/5
TrustpilotSpecial thanks to Sophie
Special thanks to Sophie. She looks after our property and does a great job. Thanks Sophie
James · 6 October 2026
★★★★★ 5/5
TrustpilotRachel is incredible
Rachel is incredible! I wouldn’t trust another estate agent to manage my flat! The best of the best!
Amber · 22 September 2026
★★★★★ 5/5
TrustpilotOutstanding Service
My husband and I had a great experience with Dexters Estate Agents and wish to express special thanks to Sr. Lettings Consultant, Amy Butler for her energy, enthusiasm and patience in escorting us to property viewings and answering all our many questions. Her warmth and helpful attitude made the stressful process of trying to find a new place into a pleasant one. Amy is truly an asset to Dexter's
Charlene · 7 May 2024
Agent replied · 23 October 2024
Dear Charlene, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Vanessa at Acton Dexters
I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner.Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.
Catherine · 5 January 2024
Agent replied · 23 October 2024
Dear Catherine, Thank you for taking the time to leave a lovely review regarding Vanessa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive & communicative
Ella Maynard is an outstanding property manager who is always quick to respond and easy to reach. Any questions or concerns are addressed promptly, making the entire renting experience stress-free and pleasant.
Marius · 16 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.