Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Jake · 10 April 2024
Agent replied · 23 October 2024
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Judith · 4 December 2023
Agent replied · 23 October 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service. Best we have had with an estate agent. As buyers, our contact at Dexters, Gazmir, took time to understand what we wanted and then worked with us to find the perfect home. No time wasting or trying to push something on us we didn't want. Also he was upfront with any issues with properties we saw. He followed up with us regularly and also when we committed to our new home he and the team helped ensure everything went smoothly and facilitated timely communications between the sellers and us.
Would highly recommend Dexters on Streatham Hill. Thanks Gaz, Amy and team.
Damien · 26 October 2018
Agent replied · 24 October 2024
Dear Damien, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Streatham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have bought and sold a number of properties over the years and therefore had lots of experience in dealing with estate agents, and they haven’t often been positive ones. However I have found the team at Dexters in Streatham great to deal with, and in particular Jordan. She has been extremely helpful throughout the sale of my property and a pleasure to deal with. Jordan clearly knows how to handle all elements of the end to end sale and purchase process and has done so honestly and efficiently, and with a positive attitude. I’d recommend Dexters and will choose to use them again - I’ll also be asking for Jordan to represent me specifically!
Helen · 26 October 2018
Agent replied · 24 October 2024
Dear Helen, We appreciate you taking the time to submit your review regarding the service you received from our Streatham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
TrustpilotRebeka Cercizi has been excellent!
Jim · 15 June 2026
★★★★★ 4/5
GoogleReally friendly but professional letting service, got lots of viewings and updates, but we did need to reduce the price a few times before an offer. James and Ruby were great and really helpful with helping me sort cleaners, inventory etc .
Gemma · 26 July 2025
★★★★★ 5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Hiro · 27 April 2024
Agent replied · 23 October 2024
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI always feel looked after with…
I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.
Vispi · 22 June 2023
Agent replied · 23 October 2024
Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe have been renting with dexters for 5…
We have been renting with dexters for 5 years now. Great communication and when we were given notice at our property. Dexters helped us find a property within the first week. Charlotte and Sydney at the new cross office have both been a huge help and we are really pleased with the quick turn around!
Elliott · 27 May 2026
★★★★★ 5/5
GoogleOur experience purchasing a house marketed by Dexters was excellent. Jamila Ruiz was fantastic - she was helpful during viewings, responsive to our questions and did a fantastic job of managing the overall process and helping move the solicitors forward. I would definitely recommend Dexters Streatham and Jamila in particular
Ad · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's Ladywell are Awesome
Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.
Anna · 2 August 2024
Agent replied · 23 October 2024
Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotElizabeth was a great support to me…
Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.
Cherie · 2 September 2024
Agent replied · 23 October 2024
Dear Cherie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent as always!
Dexter's has been a pleasure to work with in the current renting market. The property is lovely, well maintained (special thanks to Jessica Beau Wright for always being on top of things) and all around the experience has been hassle free, unlike many other estate agents I've had before.Nice one!
Robert · 17 October 2023
Agent replied · 23 October 2024
Dear Robert, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexters Streatham, especially Jordan P, were fantastic!! We recently sold our flat through them and we will use them again and would highly recommend them to friends and family. From day one when Gabriel did the evaluation, they impressed us. They were professional, kept their word by keeping us updated and following through on every issue and task. They were thorough, friendly and easy to work with. I am struggling to find anything negative to say about them, in fact I can't. We used Dexters after having appalling service from another nationally recognised real estate agent. Dexters came on board and a few days later we had an offer!!
Revadhi · 30 December 2017
Agent replied · 28 December 2024
Dear Revadhi, Thank you very much for your great review regarding our Streatham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 2/5
TrustpilotLet down by poor communication within the company
Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.
Lizzie · 2 October 2024
Agent replied · 23 October 2024
Dear Lizzie, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotGreat experience with Dexters
We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.
Michael · 1 March 2022
Agent replied · 23 October 2024
Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent friendly service
Petros Giorganios was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful.Thank you again 😊🌸
Sulaiman · 19 June 2024
Agent replied · 23 October 2024
Dear Sulaiman, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petro, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBeatriz at Dexters Streatham is amazing! I can't thank her enough for how helpful, proactive and professional she's been. She worked really hard to get me the flat I wanted, vouched for me and kept me in the loop with every step of the process. I really appreciate her hard work and dedication and would definitely go back to her the next time I'm flat hunting!PositiveResponsiveness, Quality, Professionalism, Value
Alice · 25 October 2021
Agent replied · 24 October 2024
Dear Alice. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding outcome
A huge ‘Than you’ to Paris Marshall Senior Property Manager at Dexters for his speedy response, kindness, attentiveness and professionalism. Paris arranged for the Khinda Building Works Ltd to attend our premises to conduct some repairs. I was very impressed with the contractor’s skills to resolve three different repairs within such a short time. The communication was smooth and the contractor was very punctual. I have no enough words to thank birth Paris and Khinda Building Works Ltd for their hard and outstanding work.Lavinia
Lavinia · 27 September 2024
Agent replied · 23 October 2024
Dear Lavinia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotI have been using Dexters for a number…
I have been using Dexters for a number of years without any issues. They always respond in a timely and professional. The senior property manager Mohammed Amin is fantastic, for anything that is urgent he jumps on it quickly and get things done.
Hemang · 11 March 2024
Agent replied · 23 October 2024
Dear Hemang, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks for the service of Mr Rowan and…
Thanks for the service of Mr Rowan and Dexter's property management team. They respond fast whenever there is a problem. They are friendly and give me adequate information. Although we are Korean, we have been able to live without difficulties thanks to Dexter's service. They do an excellent job!
BangKap · 28 October 2023
Agent replied · 23 October 2024
Dear BangKap Kim, Thank you for taking the time to leave a lovely review regarding Rowan. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios
Had a wonderful interaction with Petros Giorganios today during the inspection. He is always respectful and willing to accommodate the tenants which I appreciate.
Ateeb · 12 May 2026
Agent replied · 28 May 2026
Dear Ateeb, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleJamila really stood out for me, her approach is very caring, she is patient, personable & sets realistic expectations which is what you want when selling. The weekly calls were really helpful, just to recap the previous week & what viewings were planned for the following. Joe was great on the viewings, kind, considerate, professional. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Lucy · 25 October 2022
Agent replied · 24 October 2024
Dear Lucy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilot10/10 for effort at business winning 0/10 for performance!…
We were badgered by Dexter’s for years so decided last summer to instruct them on a letting. They over promised on the rent they could achieve so we missed the window to secure tenants before the autumn. We also then instructed them to sell as we were receiving no rent . They failed to produce a single credible offer on either basis. We instructed Goldschmidts who found a buyer and at a strong price within a matter of weeks. I’m prompted to write today as we received probably the third cold call from Dexters as the old property is now for rent via the new owners . We told Dexters on at least 2 previous occasions that we had sold the property so I wish they could be more efficient/ professional in all they do.
Graham · 20 September 2024
Agent replied · 23 October 2024
Dear Graham, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.