Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Amber Bowers, and I couldn't be happier with the experience. From the moment I reached out, her professionalism and warm personality shone through. She not only addressed my concerns but went above and beyond to ensure I felt heard and understood.Amber's expertise in her field is truly impressive. She guided me through a complex process with ease, explaining each step in a way that made me feel confident in the decisions we were making. Her attention to detail and dedication to delivering results were evident throughout our interactions.What sets Amber apart is her genuine care for her clients. She took the time to get to know me and my specific needs, making the entire experience not just productive but also enjoyable. It's rare to find someone who combines competence with such a personable approach.I wholeheartedly recommend Amber Bowers to anyone seeking assistance in her area of expertise. She's not just a professional you can trust, but also a delightful person to work with. Thank you, Amber, for making what could have been a stressful process so smooth and pleasant!
JS · 9 October 2023
Agent replied · 31 October 2024
Dear JS Happy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amber, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood service
Many thanks to Sophie Sheppard, she was extremely helpful and receptive. She has been an excellent property manager for us.
Edyta · 14 September 2026
★★★★★ 5/5
GoogleHope was very helpful throughout the moving of my flat. Couldn't be any better.
Nathan · 10 March 2026
Agent replied · 10 October 2026
Dear Nathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAs a first time buyer I had a fantastic experience with Dexters and in particular I want to say a big thank you to Verity and Harry who helped me from start to finish. Their communication was great guiding me through the process and answering all the questions that I had. They were also relentless in chasing enquires and getting back to me to make sure everything went as quickly as possible. Definitely recommend!
Aldas · 13 February 2024
Agent replied · 9 November 2024
Dear Aldas, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotMalachi was excellent at helping to…
Malachi was excellent at helping to handle a payment which tenant was responsible for. Thank you!
Enkay · 6 October 2026
★★★★★ 5/5
TrustpilotSpecial thanks to Sophie
Special thanks to Sophie. She looks after our property and does a great job. Thanks Sophie
James · 6 October 2026
★★★★★ 5/5
TrustpilotOutstanding Service
My husband and I had a great experience with Dexters Estate Agents and wish to express special thanks to Sr. Lettings Consultant, Amy Butler for her energy, enthusiasm and patience in escorting us to property viewings and answering all our many questions. Her warmth and helpful attitude made the stressful process of trying to find a new place into a pleasant one. Amy is truly an asset to Dexter's
Charlene · 7 May 2024
Agent replied · 31 October 2024
Dear Charlene, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Vanessa at Acton Dexters
I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner.Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.
Catherine · 5 January 2024
Agent replied · 31 October 2024
Dear Catherine, Thank you for taking the time to leave a lovely review regarding Vanessa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you Crystal for being on up of viewings and coordinating paperwork!
Han · 17 March 2026
Agent replied · 17 April 2026
Dear Han, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleHope Wells was very helpful.
Matt · 10 May 2026
Agent replied · 10 October 2026
Dear Matt, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotAlways ask for Nadia, she’s a star.
Always ask for Nadia, words cannot describe her tenacity in securing your dream property. After having to deal with a bunch of bumbling agents for months on end and getting nowhere, dealing with Nadia was a breath of fresh air. She was on the ball from day 1, she literally got me, the perfect flat in 3 days of our first conversation. 10 min walk from bank station, unheard off. She’s absolutely brilliant. She even put in so much time after hours to make sure things run smoothly, she was unbelievably helpful, charismatic, and just genuinely stunning all round. Definitely recommend.
Hamza · 25 August 2023
Agent replied · 31 October 2024
Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that Nadia has achieved this for you. Thank you for taking the time to leave a wonderful review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWaste of Time
I was looking for a flat to rent through Dexter. Even the agent has already got my account number for holding deposit and asked me to fill out an application, they still arrange viewings and turn the offer into a game of blind bidding. Unless you have endless time and unlimited budget, property search with Dexter is a waste if time.
Kcky · 14 September 2024
Agent replied · 31 October 2024
Dear Kcky, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotI have been renting with Dexter for…
I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.
Irene · 23 July 2024
Agent replied · 31 October 2024
Dear Irene, It’s great to hear that you have had a brilliant experience with our property management team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma,
★★★★★ 5/5
TrustpilotTeam member Donalina Gargrupe has been…
Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !
Chloe · 19 December 2023
Agent replied · 31 October 2024
Dear Chloe, Thank you for leaving a Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleThe service from start to finish was faultless. Their whole team was extremely helpful, accommodating to our requests and knowledgeable.
Verity was so efficient and did a brilliant job in very difficult circumstances. She genuinely had ours (buyers) and the sellers best interes in mind. Extremely fair, punctual and knowledgable - I can't recommend highly enough. Thanks so much.
Ed · 10 October 2024
Agent replied · 9 November 2024
Dear Ed, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWOW I can't tell you how good Andrew…
WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!
Brenda · 19 April 2024
Agent replied · 31 October 2024
Dear Brenda, Thank you for taking the time to leave a lovely review regarding Andrew. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleIf I could rate 0 I would. We had the misfortune of our purchase being handover to Dominic in the new year. I can honestly say I’ve never been spoken to in such a condescending, rude and aggressive manner by anyone- let alone someone who stands to benefit from a substantial commission.
His manager Sally whom I tried to escalate to, did nothing and didn’t even bother to reply to my emails. I was shouted at over the phone, called “little miss last minute.com” on 3 occasions during a single call, received the email below- which, I think paints the picture well enough. Dominic had little to no knowledge of probate process, demanded I forward rental contracts which Dexter’s had no involvement in, advised that our solictors should undertake the negotiations, did not communicate honestly with the sellers (after confirming in writing that he had).
He was aware of completion day for 6 weeks- despite this he booked appointments for valuations and did not bother to tell anyone in the office that we were due to complete that day. Not only did we not receive a call from Dexters to say we’d completed (it came via solicitors hours later), we had to travel to the agency to collect a key. We arrived at the agency who had no idea we’d completed!! Not even a congratulations or email follow up to check everything went smoothly.
To top that Dominic refused to share alarm codes stating “they are written inside”. Unfortunately no correct codes existed inside- so we couldn’t even get in without calling out the alarm company to disarm the system! No codes for the padlocks either. Not exactly how you expect to be treated by an estate agent, or his managers Sally who did nothing to resolve the situation when it was escalated to her. I certainly would never use Dexters services in the future and would advise the local community against using their company.
Shabnam · 10 June 2026
★★★★★ 5/5
GoogleExceptional - I've had some nightmares with estate agents in the past, but Nathan, Dom and the team were brilliant from start to finish. I'd definitely recommend them!
Souradeep · 17 October 2025
Agent replied · 22 October 2025
Dear Souradeep, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThis June I was looking for a flat in Stockwell/Camberwell. Nadia Vilholdt showed me properties of a much higher quality than I was getting at other estate agents and was very flexible in scheduling viewings at short notice. Nadia has been a huge help since making an offer and I would strongly recommend her + Dexters to anyone looking to buy in the area
Gabe · 12 July 2024
Agent replied · 9 November 2024
Dear Gabe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 2/5
TrustpilotThe overall experience is not good
The overall experience of dealing with Dexters estate agents is not very pleasant. I was looking for a new apartment to rent and after viewing the property sent in my offer on the apartment. First of all, I do not understand why they need my card details straight away - even when there is no certainty about which of the offers the landlord would choose. In my experience, it is not needed when dealing with other estate agents, up until the point your offer is accepted. What is more, I was not very pleased to receive phone calls asking whether I would want to offer more money for the property and confirming whether my reply is indeed "my best and final offer". Thirdly, never hearing back from the agents as to the landlords decision and just having to guess that since no one had bothered reaching out it meant I did not get the apartment. Overall experience is quite poor. There is definitely a sense of them trying to get the most out of you and not bothering to provide good service.Now that I have guessed that my offer was not successful, I am even more unhappy about the fact that they still keep my card details for no reason whatsoever.
Luba · 2 August 2023
Agent replied · 31 October 2024
Dear Luba, I am sorry to read you 1 star review. We would like to look into this matter further, if you could kindly contact me on customerrelations@dexters.co.uk. I look forward to hearing from you. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotReview for Monika Piszczyk, Property Manager
Even though Dextors was aware of several fixtures requiring repair for the past few years, the situation changed when Monika Piszczyk, the Property Manager, took charge. Thanks to her exceptional communication and understanding, we have now made progress in addressing these issues. I am thankful for her dedication and support in helping me to maintain the apartment that I cherish living in.
Jacquline · 14 August 2024
Agent replied · 31 October 2024
Dear Jacquline, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotWorked with several Dexters branches…
Worked with several Dexters branches for coming on year and half now , found them to act quickly and efficiently in marketing rentals. I’m writing review to give recognition to Kier Marie Howard as well as Christian Pengelly whom support on Maintence of the flats I have with dexters, their work has been a real credit in keeping both tenants and landlord happy. Thank you
Customer · 16 September 2026
★★★★★ 5/5
TrustpilotThank you Monica
The inspection of my flat was carried out by Monica Piszczyk. I was impressed by her professionalism, which she matched with due understanding for long tenure, I have been in my flat for what will be 20 years in November and past experience has not always been as positive. The only issue I reported was dealt with swiftly and with complete satisfaction.
ROSALEEN · 18 February 2026
Agent replied · 22 February 2026
Dear Rosaleen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma
★★★★★ 5/5
GoogleDominic and the team helped us enormously with a purchase that went off the market but came back on again. 6 months later we had a query about the heating system, and through dexters and the vendor, we got it sorted. They didn’t have to respond, but we felt hugely supported by both parties. Many thanks
Gareth · 13 November 2024
Agent replied · 11 December 2024
Dear Gareth, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.