Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn't be happier with the service we received from Dexters when selling our flat. We went on the market at a tough time but the agents really persevered and ensured we had a great number of viewings from the very beginning. We found that they were a lot more realistic about how to price our flat than other agents we spoke to and this helped to get viewers and offers in. They are very quick to respond to calls and emails and keep you in the loop at all times. We wouldn't hesitate to recommend them to our friends and family.
Cassie · 24 October 2019
Agent replied · 22 October 2024
Dear Cassie, Having read your review, we would like thank you for your feedback about our Clapham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
TrustpilotVery aggressive
Very aggressive, bordering on harassment. Update: I am not on ur database - I am fed up with ur constant letters asking me to let my property thru you every other day.
Steve · 22 November 2024
Agent replied · 23 December 2024
Dear Steve, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotMonika has handled any issues with my…
Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.
Consumer · 2 August 2024
Agent replied · 23 December 2024
Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotNicole. A great property manager…
Nicole is the best property manager I’ve had in 8 years of living here. Open, honest, friendly and diligent. She gets things done!
MFJ · 14 December 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDona has been efficient
Dona has been efficient, professional and works well with me and my tenants
Andrew · 17 February 2023
Agent replied · 23 December 2024
Dear Andrew,Thank you for taking the time to leave a lovely review regarding Dona. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexters has been brilliant, especially dealing with Rory and Gaz. From the outset they understood our needs and our timeframes. They have always been proactive and upbeat, happily taking calls and making time for spontaneous visits to the office to exchange updates. We are still in the process of selling/buying, however, given the highly positive experience I wanted to share my gratitude to the the whole team.
Emma · 10 January 2022
Agent replied · 9 January 2025
Dear Emma, Thank you for taking the time to leave such great feedback regarding your experience with Rory and Gaz in our Clapham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleIncredible service from the whole team! I felt supported throughout the journey of the sale! I highly recommend Dexters for anyone looking for a stress free sale of their property. The really are the experts!
Vanessa · 22 September 2024
Agent replied · 22 October 2024
Dear Vanessa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters sold a house for me, and I was very impressed right from the start, with Rory carrying out a professional and efficient appraisal of the property. A buyer was found very quickly, and the whole process went through very smoothly, with all the members of the team at Dexters Clapham Abbeville Road proving most helpful, with excellent communication. If you need an Estate Agent in this area, look no further than Dexters. Many thanks for all your help.
John · 24 October 2019
Agent replied · 22 October 2024
Dear John, Thank you for taking the time to write a review about the great service you received from our Clapham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
TrustpilotDexter recently took over the Estate…
Dexter recently took over the Estate agency I was with originally. Bethany and Charlie have been great. They are on the ball and any issues they get resolved quickly.
Sasha · 19 December 2025
★★★★★ 1/5
TrustpilotDexters will not care about you
We are a current tenant and have raised multiple issues with the landlord however Dexters continually give us messages that they are following up on the issue but no correspondence from there on. Issues like a broken fridge took more than 2 weeks to be sorted and we have outstanding issues that have been "followed on" for months.Dexters have shown they will align themselves with the landlord and not the tenant.
Leo · 4 November 2021
Agent replied · 23 December 2024
Dear Leo. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotThank you
I've been involved with Dexters for many years now and I just wanted to leave a review for Claire Gallagher. You done a fantastic job and it's always a great experience taking on the projects you put forward to me and team Mason's plumbing and heating services. Also Professional and Efficient.
Lee · 9 November 2023
Agent replied · 23 December 2024
Dear Lee, Thank you for taking the time to leave a wonderful 5* Google review. Claire will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotLied and mislead
When leaving a joint tenancy, all parties spoke to Dexters, agreed everything and notice was handed in. 3 months later went back on explicit guidance to try to extract additional charges from both tenant and landlord. Staff member was unhelpful and lied about past advice given. Do not recommend working with this company.
Ewan · 21 September 2023
Agent replied · 23 December 2024
Dear Ewan,I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRecently used the Battersea branch to…
Recently used the Battersea branch to move and Zendeca made the process so seamless and stress free - thankyou!
Lottie · 30 May 2022
Agent replied · 23 December 2024
Dear Lottie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI received an amazing service
I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.
Jose · 27 July 2024
Agent replied · 23 December 2024
Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Service
Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord
Ken · 11 October 2023
Agent replied · 23 December 2024
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPatrick agent
Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.
Nikol · 2 October 2021
Agent replied · 23 December 2024
Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI can highly recommend Dexters Clapham to anyone. They have been super supportive from the start.They are conscientious, professional, always positive, respectful and considerate in their manner and they really do put in a huge amount of effort into their work - a lot!!! I am always greeted with smiling faces when I enter their office. When I call with a question, they give me as much time as I need. Communication within the team is excellent, I get the impression they are supportive with each other as well. They have been incredibly patient with me (I have not been an easy client) and I am very grateful for their efforts and the time they have spent on not only marketing my property, but also dealing with my never ending worries, concerns and questions.
G · 24 October 2018
Agent replied · 22 October 2024
Dear Sir/Madam, Having read your review, we would like thank you for your feedback about our Clapham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleDexter's was incredibly helpful in selling our house. Rory and all of the agents worked so hard to get lots of viewings and secure offers and Amber worked hard to get the sale over the line. We were very pleased with them and have recommended them to our friends and family.
Claire · 23 October 2023
Agent replied · 22 October 2024
Dear Claire, Thank you so much for taking the time to leave us a wonderful 5 star review and recommending us. We really appreciate it. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThrilled to get the keys to our new property. The local team - Conor, Gaz, Talvinder, Jamila - were all amazing with our search from start to finish. They weren't just interested in selling but really worked with us to understand what we wanted and needed from a property and supported us in finding that. They went the extra mile and couldn't be more happy and grateful!PositiveResponsiveness, Quality, Professionalism
Beck · 10 January 2022
Agent replied · 9 January 2025
We are delighted that you took the time to leave such a fantastic review which the (office) team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotBailey is a superstar
We've been renting with Dexters for 3 years now and Bailey Strutton has by far been the most helpful person in the office. When we encountered maintenance issues her response was timely, compassionate and effective - true saviour!
Bobbie · 16 July 2024
Agent replied · 23 December 2024
Dear Bobbie, Thank you for taking the time to leave a wonderful 5 star Google review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had the opportunity to deal with…
I have had the opportunity to deal with Carl Tettey and he was quite reactive and very helpful in dealing with some maintenance issues in the property I’m renting. He followed up with me to make sure everything was sorted out. I am happy with the interaction and service provided.
Mounaa · 14 November 2023
Agent replied · 23 December 2024
Dear Mounaa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid at all costs!
Avoid at all costs!They are very unprofessional and disrespectful! They are not helpful at all and keep on dragging every request you may have! The staff is rude and not to be trusted! I had the worst rental experience ever and I wouldn’t recommend them!
Tomas · 29 February 2024
Agent replied · 23 December 2024
Dear Tomas, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair was a brilliant support
Alistair was a brilliant support during the transaction, thank you so much!
Sophie · 18 December 2024
★★★★★ 5/5
GoogleI’ve just sold my flat through Dexters and they provided good support and advice throughout the process. Once I had an offer Tal in their sales support team took on seeing it through to exchange and was great at keeping me updated, responsive to any questions I had and found solutions when there were obstacles. This was the first time I had sold a property and the Dexters team were a great help to guide me through.
Sophie · 11 January 2020
Agent replied · 9 January 2025
Dear Sophie, Thank you very much for your great review regarding our Clapham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.