Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters Property Service
Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord
Ken · 11 October 2023
Agent replied · 22 October 2024
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPatrick agent
Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.
Nikol · 2 October 2021
Agent replied · 22 October 2024
Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI wanted to take a moment to express my sincerest gratitude for the outstanding support Michael and Keiandra provided throughout our search for a rental property. Your professionalism, dedication, and expertise made the entire process incredibly smooth and straightforward.
Thank you!
Maykon · 25 May 2024
Agent replied · 22 October 2024
Dear Maykon, We really appreciate you taking the time to leave such lovely comments about Michael and Keiandra. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGabriel and his sales team are unique, I have dealt with many agents in the Clapham area, whilst trying to sell my property, but he and his team outshone other high street agents. With their knowledge of the market, the area, accurate valuations, the honest unbias advice, their ability to generate numerous viewings and professional/friendly personality that you can trust. The other key factor for using Dexters is the close genuine working relationship with their other offices, which gives a wider area of properties and potential buyers. Compared to other agents who don't cross-sell or have their own agendas. Thanks.
Phil · 24 October 2018
Agent replied · 22 October 2024
Dear Phil, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham High Street Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleAfter unsuccessfully trying to sell my flat with various other estate agents, we transferred it to Dexters, and wow what a difference! For me, the two biggest differences were how impressively proactive Dexters were in getting viewings in and marketing the property, and also how fantastic our manager, Gabriel, was at keeping us informed and generating ideas to help going forwards. I really felt that my property was important to them, which had been lost with the previous estate agents we'd used. The after sale support was also incredible. We had some difficult negotiations but Gabriel spent a huge amount of time with us to ensure everything went smoothly. Couldn't recommend Dexters more highly!
Emily · 24 October 2018
Agent replied · 22 October 2024
Dear Emily, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI was looking to rent my flat out so went through the usual process of ringing all the local agents and making appointments for them to come view my home. I saw a variety of people from sleazy guys who wore too much cologne up to lovely Tatiana who stood out as being friendly as well as professional. She has been so incredibly efficient and kind, quickly responding to my questions, never being pushy and made my decision to choose Dexter’s an easy one.
The day I went in to sign the forms she was able to send the team around as well as a photographer. Her colleagues are also charming. Within a couple of days I had tenants lined up for my flat.
I have never gone through this process before but I cannot think of a way it could have been less painless or straightforward. Thank you.
Katayun · 24 October 2018
Agent replied · 22 October 2024
Dear Katayun, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham High Street Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleWe had a very easy time of it thanks to the support of Michael Evans, he was fantastic and available at all hours to answer any questions we had in securing a great property for us. His transparency around the whole process and calmness made it a painless experience!
Harry · 10 December 2023
Agent replied · 9 December 2024
Dear Harry, Thank you for your kind comments regarding Michael and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Dexters and particularly one of the agents Dunica in finding the flat. The speed with which Dunica arranged everything and communicated with us was excellent and it was instrumental in having us secure the flat we wanted in what is currently a very competitive market.
Natalija · 23 October 2023
Agent replied · 22 October 2024
Dear Natalija, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBailey is a superstar
We've been renting with Dexters for 3 years now and Bailey Strutton has by far been the most helpful person in the office. When we encountered maintenance issues her response was timely, compassionate and effective - true saviour!
Bobbie · 16 July 2024
Agent replied · 22 October 2024
Dear Bobbie, Thank you for taking the time to leave a wonderful 5 star Google review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had the opportunity to deal with…
I have had the opportunity to deal with Carl Tettey and he was quite reactive and very helpful in dealing with some maintenance issues in the property I’m renting. He followed up with me to make sure everything was sorted out. I am happy with the interaction and service provided.
Mounaa · 14 November 2023
Agent replied · 22 October 2024
Dear Mounaa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid at all costs!
Avoid at all costs!They are very unprofessional and disrespectful! They are not helpful at all and keep on dragging every request you may have! The staff is rude and not to be trusted! I had the worst rental experience ever and I wouldn’t recommend them!
Tomas · 29 February 2024
Agent replied · 22 October 2024
Dear Tomas, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair was a brilliant support
Alistair was a brilliant support during the transaction, thank you so much!
Sophie · 18 December 2024
★★★★★ 5/5
GoogleOverall I was very impressed with Dexters, and in particular Daniel and Steven. We had a complicated situation, and both were always patient and professional and helped us get to the bottom of things. Daniel was great at helping set up things for our new tenancy, and always flexible and accommodating. Thank you!!PositiveResponsiveness, Professionalism
Sarah · 23 October 2021
★★★★★ 5/5
TrustpilotDonalina Gargrupe was helpful and…
Donalina Gargrupe was helpful and friendly in renewing my tenant's contract.
Elizabeth · 17 February 2023
Agent replied · 22 October 2024
Dear Elizabeth, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotBuying a property being sold via…
Buying a property being sold via Dexters was one of the worst experiences of my life. They failed to determine that the property they were selling had a Japanese knotweed issue costing us time and money. We were constantly harassed for updates even after we had given them, then threatened with the seller choosing another bidder. I will never go near this Estate Agent again.
Amanda · 27 June 2022
Agent replied · 22 October 2024
Dear Amanda, I am sorry that your experience with us was not as we would have expected. I have passed your comments on to the Office and someone shall be in touch with you shortly. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra has looked after our rented flat…
Myra has looked after our rented flat in SE london for 8 years at Dexters and before that at the company they took over. She and the team have always done an amazing job both with us and the tenants in the flat. I would heartedly recommend them to anyone.
Stephen · 27 October 2023
Agent replied · 22 October 2024
Dear Stephen Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery responsive and great service
Very responsive and great service. Jaden Alie was particularly helpful throughout the whole process of finding a property to rent. Would recommend.
Luke · 24 September 2021
Agent replied · 22 October 2024
Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMichael at the Clapham branch was super supportive in our hunt for a flat. He was always on hand to answer any questions and made the process very pleasant. ☺️
Alva · 9 November 2024
Agent replied · 9 December 2024
Dear Alva, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotGood customer service
Monika and Dominic, they have Good customer service. When reporting any problem they respond promptly promising to address the problem. And making a follow up giving you updates each and everytime until it is resolved.
Eswatini · 20 August 2024
Agent replied · 22 October 2024
Dear Eswatini, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters (Clapham North) have been amazing and taken all the stress away from renting our property. From the very beginning they have been very responsive and efficient. I don't know what I would have done without them!
Even before our contract with them began they were available for advice and relieved us of a lot of stress. Our property means a lot to us and we trust them entirely. They are very professional.
I would recommend their service to anyone and everyone.
Florence · 24 October 2017
Agent replied · 22 October 2024
Dear Florence, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa Andjadiumi, helped with all the necessary requirements to get our deposit back and handle this situation in a great professional matter, im very glad dexters has someone like her that brings a lot of potential and adds a lot of value to their teams thanks so much.
Leopoldo · 4 December 2023
Agent replied · 22 October 2024
Dear Leopoldo, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotLandlords beware!!
Landlords beware!!! Thanks to this company ignoring instructions and locking me into a two year fixed priced contract with no break clauses I am losing money. But they of course are only interested in securing themselves for two years. Never heard of no break clauses but Dexters look after themselves. BEWARE OF HENDON OFFICE!!!
Laura · 3 July 2023
Agent replied · 22 October 2024
Dear Laura, I am sorry your experience with us has not been as we would have expected. The Director of the office will be in contact regarding this. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI am very impressed with Dexters North…
I am very impressed with Dexters North Property Management Team. I have been dealing with Petros and he has been incredibly helpful and patient in listening and helping with any issues I have had and answering my many questions! The service I have received from the team has been fantastic!
H · 10 October 2023
Agent replied · 22 October 2024
Dear H Shepherd, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotIncompetent top to bottom.
Incompetent top to bottom.I rent out nearly 30 properties with Dexters and have done so for a number of years. Their letting service has always been very patchy but recently they have surpassed themselves by getting pretty much every transaction wrong. Go elsewhere (as I am going to do).
Peter · 3 November 2023
Agent replied · 22 October 2024
Dear Peter, Thank you for providing further information. I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma Chughtai, Customer Relations Team
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